Help - Threatening texts from M T Collect

[LauraBelfast]

DX - here are the details on my loan:

 

Good morning,

 

You originally took out out a loan for £200 with the interest of £78 - making the total repayment amount £278.00

 

You then refinanced for £100 - bringing your loan amount to £378.00 and the interest to £147.42. This gives you a total repayment amount of £525.42.

 

You then refinanced a further £125 - bringing your loan amount to £650.42 and the interest to £253.66.

 

This gives you a total repayment amount of £904.08.

 

You have incurred 1 x £25 late fee so your total outstanding balance as of today is: £929.08.

 

Failure to make the minimum of your interest and late fee by Friday 3/2/2012 will result in your account incurring further charges.

 

Regards,

 

MT Collect Admin Team

[SJRulez83]

DX - here are the details on my loan:

 

Good morning,

 

You originally took out out a loan for £200 with the interest of £78 - making the total repayment amount £278.00

 

You then refinanced for £100 - bringing your loan amount to £378.00 and the interest to £147.42. This gives you a total repayment amount of £525.42.

 

When you 'refinanced' did you pay off the interest and increase the loan by £100 or did you not pay anything off? The explanation they have sent doesnt appear to make sense, if you had paid the interest and then increased the loan it would have £200 + £78 = £278.... Pay the interest £278 - £78 = £200 + Finance £100 = £300 + Interest Can you ask them for a statement rather than an email they have typed out

[LauraBelfast]

Thanks, will do

[LauraBelfast]

Still no reply after I asked for a statement. Ridiculous really, considering the grief they give.

[LauraBelfast]

Oh someone slipped up, got a text with the number showing! 07758882744 - ian davies?

[dx100uk]

Oh someone slipped up, got a text with the number showing! 07758882744 - ian davies?

 

no thats the number for siteteam that you fwded your msgs too!!

 

dx

[LauraBelfast]

haha sorry DX - i hate my phone!

 

I got this reply when I asked them for a statement:

 

Dear Laura,

 

Unfortunately we do not have the facility to send you a statement in any other way. We have emailed you a breakdown of your account in full and have included all the information you have requested.

 

Kind Regards,

 

MT Collect Admin Team

 

Don't really know what to write back to this!

 

They are being so difficult!!! I wrote to OFT on Friday anyway.

[dx100uk]

own thread created here laura

 

dx

[LauraBelfast]

Great thanks!

 

Finally got them to accept a payment plan. I've set up standing order to pay back what I owe. Once that's paid that's all they will get - they wont freeze interest so they can whistle for it.

 

Opened a new bank account so transferring wages and direct debits to that one.

[dx100uk]

well done

 

keep us informed

 

dx

[LauraBelfast]

will do!