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SJRulez83

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Everything posted by SJRulez83

  1. DX, Im currently in contact with my phone provider to see if I can obtain the number the text messages were sent from. Some good coming from this thread, its on Google as the second result if someone search CFO. Hopefully people wont be click happy and will check the thread first before using them.
  2. The James Keeble address is a bit of dodgy one really, that's the Owner\Directors email so I doubt its actually his but rather an email account that they check.
  3. Laura, It depends on the agreements they have with Banks\Card Companies, some have agreements where it rolls onto the next card automatically similar to some memberships. My suggestion with regards to card details and MT Collect\CFO would be to get a prepaid Visa\Mastercard and give them the details to that.
  4. Hi all, My first time posting, but i setup the account due to the information from this thread helping me and though i would pass some details on Here goes: I had the same experience as many other with Capital Finance One, I had an outstanding balance with them which was passed to MTCollect (I wasnt informed of this until I contacted CFO to make a payment, they accepted the payment anyway). A few days later I received the same threatening text message (the text is from McCall) that they would be visiting my property, I rang them up panicking obviously and wasnt greeted by an arrogant * who wasnt interested in helping or arranging anything. He proceed to tell me they had obtained a warrant of execution for seizure of property and I could hold off action by making a payment... ...Few hours later I managed to organise half the money and get it paid. All the while I had a nagging feeling about the situation and did some research into the Warrant procedure and discovered that if one is issued the court will first write to you with an option to pay which didnt happen. I contacted McCall a number of times asking for a copy of the warrant which failed to materialise and was constantly told its in the post, it was sent yesterday etc. Eventually i worked my way down the chain instead... I spoke to CFO to obtain the Court Case Reference.... No Joy, No Case I called MT Collect legal department... No Case I called McCall..... Yes we have a warrant. This went on for a couple of weeks, yesterday I contacted McCall again and told them I would no longer make any payments until I received the letter and told them if they failed to provide it I would contact Financial Ombudsman, Trading Standards and the Police for deception, harassment and intimidation (I contacted the Ombudsman and Trading Standards anyway). Today I made the same series of calls again working my way down and recording everything as I went, strangely as soon as I spoke to CFO they told me the account is settled, a call to MTCollect also said settled and finally McCall also said its now settled. Please take note though, dont use this case as a basis to refuse payment etc yourself but I would be very carefull before you hand any details over to them. A few tips, hints and usefull details: 1.Record all conversations 2.If you receive the text message detailed about PRE-REMOVAL contact them straight away and if they say they have a warrant ask for a copy it, the Court Case Reference and the name of the court the case was heard at. (Ensure you record all the conversation and inform them that until you receive those documents you will not make any payments and any attempts to enter your property will be deemed as a breakin). 3.Dont let them bully you but do make sure to offer a payment proposition each time. Usefull details: Capital Finance One - 02081 661470 MTCollect - 01312 141101 (They have an email address but due to being first post I cant include it) McCal Repo (AL Wright, Marsden, Carter Legal or what ever name the answer the phone with) - 01704 610001 I'll keep an eye on the thread and respond where possible, please dont hesitate to contact me as since I have dealt with these people I do understand the pressure and worry they can cause. (I cant stress enough that with MTCollect and McCall you need to record the calls because the answers they give you change daily and the professionalism of some of the staff they have is appauling).
  5. Hi all, My first time posting, but i setup the account due to the information from this thread helping me and though i would pass some details on Here goes: I had the same experience as many other with Capital Finance One, I had an outstanding balance with them which was passed to MTCollect (I wasnt informed of this until I contacted CFO to make a payment, they accepted the payment anyway). A few days later I received the same threatening text message (the text is from McCall) that they would be visiting my property, I rang them up panicking obviously and wasnt greeted by an arrogant * who wasnt interested in helping or arranging anything. He proceed to tell me they had obtained a warrant of execution for seizure of property and I could hold off action by making a payment......Few hours later I managed to organise half the money and get it paid. All the while I had a nagging feeling about the situation and did some research into the Warrant procedure and discovered that if one is issued the court will first write to you with an option to pay which didnt happen. I contacted McCall a number of times asking for a copy of the warrant which failed to materialise and was constantly told its in the post, it was sent yesterday etc. Eventually i worked my way down the chain instead... I spoke to CFO to obtain the Court Case Reference.... No Joy, No Case I called MT Collect legal department... No Case I called McCall..... Yes we have a warrant. This went on for a couple of weeks, yesterday I contacted McCall again and told them I would no longer make any payments until I received the letter and told them if they failed to provide it I would contact Financial Ombudsman, Trading Standards and the Police for deception, harassment and intimidation (I contacted the Ombudsman and Trading Standards anyway). Today I made the same series of calls again working my way down and recording everything as I went, strangely as soon as I spoke to CFO they told me the account is settled, a call to MTCollect also said settled and finally McCall also said its now settled. Please take note though, dont use this case as a basis to refuse payment etc yourself but I would be very carefull before you hand any details over to them. A few tips, hints and usefull details: 1.Record all conversations 2.If you receive the text message detailed about PRE-REMOVAL contact them straight away and if they say they have a warrant ask for a copy it, the Court Case Reference and the name of the court the case was heard at.(Ensure you record all the conversation and inform them that until you receive those documents you will not make any payments and any attempts to enter your property will be deemed as a breakin). 3.Dont let them bully you but do make sure to offer a payment proposition each time. Usefull details: Capital Finance One - 02081 661470 MTCollect - 01312 141101 (They have an email address but due to being first post I cant include it) McCal Repo (AL Wright, Marsden, Carter Legal or what ever name the answer the phone with) - 01704 610001 I'll keep an eye on the thread and respond where possible, please dont hesitate to contact me as since I have dealt with these people I do understand the pressure and worry they can cause. (I cant stress enough that with MTCollect and McCall you need to record the calls because the answers they give you change daily and the professionalism of some of the staff they have is appauling).
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