Claiming back charges from TFF and Hoares.

[markyboy4466]

hello everyone, im a first time poster but felt compelled to sign up and reply to all these threads about toothfairy and ndr and the name escapes me for the moment but ill refer to all my correspondance and i think its marshall hoares debt collectors, i got a toothfairy loan at the beginning of the year that was paid onto my debit card, the same debit card they were going to take the payment from the following month, the money was there waiting for them however i was out of the country for a month and returned home to numerous e mails from toothfairy, 2 letters from NDR and one from Marshall Hoares, all in the space of just over 4 weeks, i called toothfairy to pay the original 600 odd quid i think it was but they refused to accept that and said it had been passed to NDR, i called to pay them and they informed me it was now £1004, i told them i could nt pay that and offered 2 installments however they then said it had been passed to marshall hoares baillifs, to the tune of just under 1300 quid. i paid this to them over 3 months and the debt is now cleared, however months on i see all these messages and wonder if i can claim any of these fee's back through the office of fair trading or something like that? sorry for waffling on however theres quite alot of info there, thanks for reading and any response would be greatly appreciated

[MARTIN3030]

Welcome to the site.

I think you need to start your own thread,which I will do and re title.

Have you got all the paperwork which shows how it went from £600 to £1300 ?

[markyboy4466]

thanks for the re post help, yes i have all paper work, e mails, only thing i dont have is the phone calls, the reason it went up to 1300 pounds was the agreed time i could pay it back. the original loan would nt have been the problem but no attempt was made on my card which is the annoying thing, but once id seen the 'you ve been ignoring us' e mails and the mention of bailiffs with young children in the house i just paid up as quick as i could without looking into the charges, it was nt untill id seen all the other threads by people more clued up about these things i realised its more of a con than it sounded in the first place.

[BankFodder]

Ashford Morris we will be reporting you to the MOJ tomorrow for spamming this site and also offering loans in these circumstances.

 

We would urge anyone reading this to avoid Ashford Morris as any company which acts in this way is clearly a company not to do business with.

[markyboy4466]

where can we learn more about you? or are you affiliate marketing for someone else trying to make a quick buck?

[cerberusalert]

ashfordm You are a Nigerian sca.mmer.

[markyboy4466]

definatley.... very good england however lol

[MARTIN3030]

Mark,apologies for the intrusions,lets get back to your questions.

 

Can you please post up a run down of what happened so we can get a good understanding.

So approximate dates,and actions taken by you and them.

 

As you are already aware,both TFF and its associated companies including NDR,were the subject of OFT investigation in 2010,and were warned about future conduct.

 

From the regular reports here,it seems that they have no regard to doing business within the framework of fair business practice,and the requirements expected of a CC licence holder.

You need to be making a complaint to your local Trading Standards and online via Consumer direct.

The FOS will only be interested to deal,if you have everything on a plate.