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Screen on netbook flickering but I've already upgraded it (voided warranty)


semo
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Hello,

 

I would like some advice on where I stand in regards to warranties. I upgraded the HDD and RAM on my netbook but a week later, the screen started flickering. I did not touch the screen but I had to remove the warranty sticker to get to the RAM/HDD.

 

I've heard that there might be a law that protects consumers from manufacturers blaming the fault on the user (such as refusing to honour a warranty on car with a blown engine because the customer used a different make tyres etc...).

 

I bought the netbook from Amazon and I haven't contacted them yet. I want to be ready for the inevitable "it was your fault" reply from them

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Hi semo

 

Have a read of 10,11,12 and 13 in my signature.

 

10) SALE OF GOODS ACT-EDUCATE YOUR RETAILER CLICK HERE

11) DISTANCE SELLING-EDUCATE YOR RETAILERCLICK HERE

12) SOGA SUMMARY CLICK HERE

13) WHICH? TEMPLATES CLICK HERE

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I think the SOGA only applies if the warranty wasn't "voided". If the screen was flickering before I upgraded the netbook then I would have returned it straight away. The problem is that this fault occurred a few days after the upgrade and is intermittent.

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I'm sure that you cannot void a warranty by breaking a sticker. I did read something about this recently and I'll get back to you if I find the information. (I gotta go out right now) have a google around and I'm sure you'll find some article about this.

If in doubt, contact a qualified insured legal professional (or my wife... she knows EVERYTHING)

 

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