HSBc misold ins policy??

[robert_harper_2000]

My complaint was that a HSBC advisor got my Dad into a policy that wasn't in trust when he asked for a will that would sort out inheritance tax.

 

I read about insurances and found out a trust would save a fortune.

They denied that the policy could go into trust and so we arrange another policy elsewhere that was in trust.

I applied for a refund as it was mis sold.

 

The advisor at the ombudsman asked if the policy was arranged after finding out if it couldn't be put into trust which it was.

I provided proof.

 

He said we weren't entitled to anything except one premium of one month.

If we are entitled to one month then surely we are entitled to all the months.

I asked for the case to be looked at again.

 

It has now been 2-3 years. I asked if I would have it seen in the next 5 years and couldn't be assured it would be.

 

If the policy had gone through it would have cost us about £30k.