payday express help please **

[Jbeebey]

They are useless - Nottingham have even taken my number off of the dialler now!

[Cait116]

so Nottingham were quite reasonable then?

[ALI2021]

Hi,

I am writing to let you know that I cannot pay the full balance of my payday loan as my circumstances have changed and will like to set up a pay plan before this gets out of hand..

My offer is £xx month as the balance is £xxso I should be able to clear this up within six months…

I hope you find this an acceptable offer…

Thanks

Is this ok to send to all payday companies that I have loans with…

[Jbeebey]

so Nottingham were quite reasonable then?

 

They were brill - like speaking with a different company altogether - the woman on the phone dedicated herself as my own account manager and called me back when she said she was going to - didn't even kick off when I refused to give my card details and gave me their bank details to pay money in every month.

[Gers1]

Yes will be fine. They will probz ask you for proof of your income. Good luck in getting a payment plan with express. Keep us posted.

[Cait116]

They were brill - like speaking with a different company altogether - the woman on the phone dedicated herself as my own account manager and called me back when she said she was going to - didn't even kick off when I refused to give my card details and gave me their bank details to pay money in every month.

 

Brill I'll contact them then. Thx v much xx

[Gers1]

Cheers jbeebey av noted the number down to. Will keep you posted on what happens

[Jbeebey]

Don't hold your breath...

 

Paid 3 months at £40 per month and started getting calls from Castlebridge this week. Turns out they're the DCA for Payday Express.

 

The advisor who said if I paid £40 they'd waive the charges on my account - failed to tell me they'd only keep my account for 3 months.

 

Luckily I've improved my cash flow recently and was planning to clear the remaining £380 on 24th June, only to be told they'd accept a minimum settlement of £490!!!

 

I'm livid... argued with some numpty at Castlebridge for a bit and they called PDE. They said they couldn't take the account back and then miraculously offered to accept £470...!

 

I refused, and told them to listen to the call where the initial payment arrangement was made. Agreed I'd pay £380 at the end of the month and they could pretty much chase me for the rest of my life for the rest... especially since they'd already agreed I didn't have to pay it.

 

I've sent a dispute letter to Castlebridge, told the advisor at PDE to listen to the call and see if they want to pursue legal for the remaining money...!

 

I'm furious as was tough to meet the £40 a couple of times and should've just paid them £1 a month for the rest of my life!

 

****... hate them!

[ihateyes]

they are ****.... they wouldnt accept a plan off me, i paid them in full 2 mths later, they wanted more for charges, i advised i wouldnt be paying the extra, eventually spoke to a customer manager, and i told her they can if they want take me to court, but that i would win.....

 

be firm tell them how it is now them telling us how it is...

 

worked for me, 1 less parasite to worry about.

[Jbeebey]

You didn't hear anything further from them about the additional charges?

 

I hate them... stamping feet ... hate them!

[ihateyes]

nope...well.....

Cpl days after they took £40 from my account.

I called and the agents werent helpful at all, i caalled them all the thieving ***** of the day, they hung up and i called back, and was put through to a sally smith, who to her credit, apoligised, and had the £40 back in my account within an hour, and also an email stating the account was clear, and closed.

[Jbeebey]

Yeah stopped them accessing my account ages ago - they're not getting an extra penny and can whistle!

[ihateyes]

i only keep that account to pay for things like tickets etc, but my wages are and have been safely paid into another account

[Gers1]

Good news guys pde has been paid, down side is they tried so many times to take it out of my account and they got there money, I didn't even have an overdraft setup or anything now am due rbs 1000 lol happy days dint let it get to you life goes on

[sillygirl1]

You MUST report them to the OFT for trying to take funds out of a different amount on different days as the OFT does not like that kind of behaviour from PDL companies.

 

http://www.consumerdirect.gov.uk for the OFT

http://www.tradingstandardw.gov.uk for Trading Standards