Problem:Ross & Roberts Bailiff

[MARTIN3030]

Thanks for the update.

I see you have created another thread.

Since you have updated here,and there are others contributing to this forum,the other thread is being unapproved to save any confusions.

[seanamarts]

You have certainly been patient with these people, certainly more than they deserve and more than the time they would have given you. I would personally start making steps to place a complaint with the LGO.

Inform the council that they have had enough time and you are now making a complaint to the LGO.

[Ryder657]

Thanks for the update.

I see you have created another thread.

Since you have updated here,and there are others contributing to this forum,the other thread is being unapproved to save any confusions.

 

Many thanks Martin.

[Ryder657]

You have certainly been patient with these people, certainly more than they deserve and more than the time they would have given you. I would personally start making steps to place a complaint with the LGO.

Inform the council that they have had enough time and you are now making a complaint to the LGO.

 

Thanks for the Reply Seanmarts. I think you're probably right. Fraud is Fraud as far as i'm concerned, i'm glad Fork-it informed us that this (fraud) was what theBaillifs/Ross & Roberts were commiting in no uncertain terms. And as you have quite correctly pointed out, the Council have been given more than enough time to resolve this.

 

I'll call, e-mail and Snail Mail the council tomorrow to inform them that we are no longer willing to wait and that we are going to hand this matter over to the LGO. Maybe then they will take this instance of fraud seriously.

 

Thanks again.

[Ryder657]

Your father signs it.

 

Just as an update for everyone. I have secured a face to face meeting with one of the Council Tax officers/personel from our local council. I wont give an exact date unless prying eyes are watching, which i suspect they may be after the documentary on the TV tonight, "Exposure" i believe it was called.

 

I am wondering if anyone could browse back through this thread and give me some pointers on what i should be telling these people so they cannot squirm free. I spoke to one of their people on the phone and she said that a bailiff can take a first visit fee, a secon visit fee and then a further fee based on incremental percentages of your Council Tax debt as well...for example,4 % on top for £400 debt, etc etc (just as an example, not a correct amount). She said th bailiffs CAN charge this " H Fee" which i have never heard of, apparently because it is a council tax bill/debt they can charge it...she also said because it is a council tax debt they CAN charge a van fee ..i said a van never came out and they couldnt charge a van fee if one wasnt used to carry out work and that this was fraud contrary to the 2006 Fraud act, as Fork-it advised. She said they can charge it because its council tax and that it didnt have to be a van, that it can be charged for any vehicle, van or otherwise that turns up with a view to removing goods, however i am sure fork-it is right and they cannot charge that van fee...in any case my wife was told she was signing a receipt when she signed the levy/walking possession fee, therefore invalidating it as per Fork-its advice...she also listed goods which were not even ours.

 

Any advice on how to handle this meeting???

[Ryder657]

Basically i want to find out if they can justify the fact that we have paid OVER £1500 to Ross & Roberts or ..their bailiffs, and yet only approx £300 has come off of our council tax debt/bill..surely i have got them here. that has got to be illegal as fork said.

[Leah Debra]

Hi My name is Leah I'm from South Yorkshire I have just read your post, this matter has probably been dealt with as this was last year but I am discusted at what I have read bailiffs should not be able to treat people in the way they do, I have just had problems with bailiffs myself but I wasnt the one that was in debt it was the previous tenant and I was getting letters threatening to force entry into my home now i am a single 26 year old woman living on my own and to which I didnt know how to deal with a bailiff i was scared that one morning they would knock my door down and just take my things but i was told by a friend that they couldnt talke my things as it wasnt my name on the letter that didnt make me feel much better to be honest. anyway I have just watched a programme on the tv about bailiffs and how they treat people is discusting they swear at people, they are not discreet, and some of them are violent. But I truely feel for you, You needed advice so here it is if that would have been me dealing with the ross and roberts bailiffs I would no way have given that amount of money as its clear to see that they were pocketing the money you were giving and they were telling lies to their boss/manager. I don't know if this matter has been dealt with but if you dont mind me asking how much did you owe the Portsmouth City Council? also another thing i would have phoned the Ross and Roberts bailiffs centre and made a complaint as to how you were treated, i would have told them that i would be going to the papers and the press as no company wants bad press because people would no longer use them, I do know however that bailiffs do come across very ignorent and scary but I would not have paid a penny until you had spoken to your council and sorted the payments out with them I dont know if this is helping, but i would have told your bailiff that you wasnt going to pay her a penny until you had spoken to the council about this matter, as bailiffs cannot just start ceasing goods they have to have a police officer present plus they have to have a warrent but a little advice never let a bailiff into your home its within your rights the bailiff may try to scare you but do not listen to it also if you feel scared in any way then call the police. if the bailiff is at your front door demanding money and you havent got it and you tell the baliff this and they continue to try and play scare tactics you can just close the door in their face as they cannot stop you shutting the door then they will have to go away which gives you time to phone your council and deal with the matter promptly i hope this has helped if you need more advice then just let me know and i will try and help

[hallowitch]

Let’s take this one step at a time

You have 3 liability orders

Have you confirmed with council

The date of each liability order

The liable year each liability order relates to

The period of the liable year each debt relates to

The amount of each liability order

The date each liability order was passed to ross

 

3 liability orders A, B, C.

Bailiff (1) collecting A+B

Ref A Bill being for £1259.87

Ref B Bill being for £284.32

This bailiff added A+B Total £1544.19 and levied your goods

Bailiff fees for this were

1st visit fee £24, 50(do you have the date of this visit)

2nd visit fee £18 (Do you have the date of this visit?)

Levy fee £67

Walking possession fee £12

Hedder H fee £24.50

What’s the date of this levy?

Are the fees I have listed for this correct?

What agreement did you come to with this bailiff at the time of the levy regarding payment?

Did you get this agreement in writing?

Did you default on this agreement ?

How much have you paid off this debt up until 12/12/10 (the day before the 2nd bailiff levied goods)

Bailiff (2) debt ©

1st visit £24.50(Do you have the date of this visit?)

2nd visit £18 (Do you have the date of this visit?)

Date attended to levy goods 13/12/10

Levy fee £49

Walking possession fee £12

Hedder H fee £24, 50

What agreement did you come to with this bailiff at the time of the levy regarding payment?

Did you default on this agreement?

What goods did she levy that are not on the first levy

 

What date for each account were the van/attendance fees charged

Edited November 1, 2011 by hallowitch

[1Loretta]

Leah Debra you haven't yet had the bailiff call on you yet have you? Bailiff do force their way into homes, they will threaten and assault you, if you phone the police they will help the bailiff and believe the bailiff when they say you assaulted them and they will charge you with assault. Both the Council and the Police will condone the bailiff's lies and their violent and fraudulent behaviour. If you phone the Council they either have no idea what the rules governing bailiffs or for that matter anything to do with council Tax or they will either, because they know no better or because they like telling lies give you completely wrong information. That programme barely scratched the surface. I hope they make another one with the real horrors