Black Horse refuse claim(say its not a matter for FOS)

[alanalana]

So I use that figure instead of 8% sorry if I am confusing everyone.OH sits on his *rse watching tv while I sort out the s*** and I am angry:evil:

 

You have to still love to be there

 

aa

[shirei12]

black horse and LTSB.

 

Please see this link ....

 

Black horse bridled - Telegraph

 

I would suggest it is a case for the Financial Ombudsman Service and I would suggest you submit a claim to the FOS and follow it up vigorously to reclaim you money.

 

Most banks are refusing and trying to draw things out to delay them paying out. A complaint to the FOS will automatically cost them a £500 pound fee payable to the FOS plus the compensation if you complaint is upheld and 90% of complaints are being upheld by the Ombudsman.

 

So Go for it:D

 

aa

 

I have finally got around to filling out the complaint form ready for posting. What documents are advisable to enclose. I have a copy of their final response,and the agreement.

[alanalana]

I have finally got around to filling out the complaint form ready for posting. What documents are advisable to enclose. I have a copy of their final response,and the agreement.

 

SEND COPIES OF EVERYTHING you can, all letters both ways, account details, statements, Consumer Credit Agreements, Terms and Conditions etc etc, try and list them in chronological order or the order of send and receive.

 

Also try and keep a separate bundle of all the copies as the FOS do occasionally lose stuff.

 

Send it special delivery it will cost you but you can be sure that valuable documents are received.

 

FOS are currently upholding 90% of PPI claims and black horse are top of the FSA mis-information list as Moneysavingexpert site states.

 

aa

[shirei12]

I received acknowledgement from FOS today and they will send full response soon as they are very busy.

[alanalana]

Now it's just a waiting game but remember to copy and forward any other correspondence you receive from BH quoting your case reference number.

[landy_alert]

Hi Shirei:)

 

Keeping my fingers crossed for you and glad to hear your complaint is now officially in the system.

 

Good luck,

 

Landy x