Pompeyfaith v Co-op PPI

[pompeyfaith]

Well I had a phone call tonight at 6pm from the Co-op bank regarding my letter to David Anderson.

 

I don't know why they bothered because they told me nothing new and stated again that they are unable to provide a breakdown as the interest would be differant:confused:.

 

I'm trying to work out how that is relevant but cant as all I want to know is what the settlement figures were.

 

Anyway she also said that as this complaint is with the FOS they cannot comment any further.

 

To which I said fair enough ,but I also copied David Anderson letter to Walter Merrick.

 

So I will phone him tomorrow morning.

 

Regards

 

PF

[citizenB]

Well I had a phone call tonight at 6pm from the Co-op bank regarding my letter to David Anderson.

 

I don't know why they bothered because they told me nothing new and stated again that they are unable to provide a breakdown as the interest would be differant:confused:.

 

I'm trying to work out how that is relevant but cant as all I want to know is what the settlement figures were.

 

Anyway she also said that as this complaint is with the FOS they cannot comment any further.

 

To which I said fair enough ,but I also copied David Anderson letter to Walter Merrick.

 

So I will phone him tomorrow morning.

 

Regards

 

PF

 

 

As you say, there was little point in their phoning if they were just going to go over old ground.

 

What exactly do they mean when they say the interest rates will be different... to what ??

[pompeyfaith]

Do you think i should get the ICO involved and she if they can force this information out of them ?

[pompeyfaith]

What exactly do they mean when they say the interest rates will be different... to what ??

 

Citizen your guess is as good as mine because I aint got a clue.

 

Perhaps the FOS will explain to me in the morning being as they recommended I accept there offer.

[pompeyfaith]

The only reason I can thing off why they are stalling is because of the amount owed.

[citizenB]

Do you think i should get the ICO involved and she if they can force this information out of them ?

 

 

It might be a good idea to ask a general question to see if it would be in your interests to make an official complaint to the Information Commissioner. Either telephone or email them. They are usually pretty helpful.

[citizenB]

The only reason I can thing off why they are stalling is because of the amount owed.

 

I think you have hit the nail on the head:D

[pompeyfaith]

I think i must of scared them when I sent them the excel spreadsheets lol

[pompeyfaith]

Ok thank you Citizen ill send an email asking the general question

[citizenB]

I think i must of scared them when I sent them the excel spreadsheets lol

 

They sure as heck would have scared me off

[pompeyfaith]

Oh a very interesting and a good find, on searching for the minister for consumer affairs who I found out is Gareth Thomas MP so i could send him a complaint letter I also found out he is the Chairman for the Co-operative Party.

 

Extract below:

 

The Co-operative Party

 

 

Gareth became Chair of the Co-operative Party in 2000.

 

The Co-operative Party is the political voice of the co-operative movement, which includes co-operatives and mutuals that operate in all sectors of the economy and society, from food retailing and banking to housing and leisure services. Co-operatives are driven by more than the pursuit of profit; they are run according to a set of values and principles and are grounded in the communities they serve.

 

One of Gareth's major achievements as a backbencher was to successfully steer though Parliament the Industrial and Provident Societies Act. It represented a major breakthrough for co-operatives, and brought legislation governing co-operatives into line with companies in certain important respects. It also opened the way for new co-operatively run public services.

 

In his speech to Labour Party Conference in 2008, Gareth heralded the success of co-operative and mutual businesses, which are thriving as never before; they have the capacity to give people real power in their communities over the services they use, and how they are run.

For more information please visit the Co-operative Party Website Co-operative Party | Politics for People

 

 

So I'm sure he will be interested in what I have to say now lets prepare that Letter.

 

 

Regards

 

 

PF

[citizenB]

That is a good find, PF. Yes, it might be worth writing to him.

[johnnymitch]

Hee-hee . this promises to be interesting , PF

 

Keep us posted ...........

[pompeyfaith]

Doesn't it just amazing what you can find out on the internet, perseverance brings results

 

PF

[johnnymitch]

Yep ! If you've got tinternet - the world is your lobster , as Del boy used to say ..........

[alanalana]

I am still on board pf:D

[pompeyfaith]

Hiya Alan,

 

Thats great glad to have you onboard, here is a life jacket just in case you fall off

 

 

Regards

 

PF

[alanalana]

Hey PF we are talking SHARK infested seas a lifejacket is fine but something a bit more substantial is needed when dealing with sharks:D

 

Like a BIG boat

[pompeyfaith]

Hey blimey I've just realised you must be that guy from whale wars on sky discovery.

[johnnymitch]

Hee Hee - he's sussed you aa !

[pompeyfaith]

hiya johnny u ok this fine evening

[johnnymitch]

Fine thanks PF , just thinking of heading for bed .....

 

Hope you're OK mate .....

[pompeyfaith]

Hiya All,

 

I have just checked my online loan account and they have added another £317 in interest.

 

Can they do this when the account is disputed they have acknowledged that the account is disputed i have it in writing from them.

 

I thought if an account is disputed it is effectively frozen until an outcome has been reached.

 

Regards

 

PF

[citizenB]

That was my understanding as well, PF.. However, they are just going to say that as far as they are concerned the account isnt in dispute.

[pompeyfaith]

So they can agree in writing that it is disputed but when it comes to adding interest ignore that PF