I was sold an un-roadworthy vehicle by a trader masquerading as a private seller. I've sought to contact the trader by email, phone and mail but he has failed to respond to any communication. The car trader is based in Scotland, while I reside in England. As the sale took place in Scotland, does anyone know if am I obliged to proceed through the Scottish sheriff court system? The England and Wales system is available online, while in Scotland one physically has to file papers in the sheriff court as I understand. Thanks in advance for any thoughts

I sold a baby carrier to someone in France and purchased delivery via packetport through Parcel2go. I paid extra for insurance to cover the cost of the item £130. The parcel was collected on 7/5/15 and I was quoted delivery should take 5-10 working days meaning it should have arrived by 21/5/15. Alarm bells started ringing when a Hermes driver came to collect the parcel but as tracking seemed to be updated I wasn't too worried. The buyer jumped the gun a little and started a paypal claim for non receipt on the 11th as the tracking information was confusing to her. I wasn't too worried as I assumed tracking would continue and had been told by paypal as the tracking was showing the item was still in transit they would not complete the claim. The tracking hasn't changed since the 11/5/15. I have been in contact with Parcel2go daily and each time have been told different things. I was originally told the item arrived in France on the 14/5/15 and they were waiting for details from the courier. On the 20/5/15 I was provided with a tracking number for La Poste which didn't work On the 21/5/15 I was told to open a claim which I did. On the 22nd the claim was rejected as the parcel had supposedly been located. I contacted p2g immediately as the buyer still hadn't received anything, tracking had not been updated and to top everything off paypal refunded the buyer. I sent a letter of complaint in to p2g, I'm still waiting for a response and took to social media. The p2g twitter team said they would look into it and get back to me. On the 23/5/15 I contacted the twitter team again for an update, they said the courier had delivered to a mailbox and asked me to confirm the address. On the 27/5/15 I was told p2g were still waiting for an update and I would be contacted. Today is the 29/5/15 I contacted the twitter team yet again and was told they delivered to number 1. I advised there wasn't a house number so why was it delivered to number 1? I've now been told they will get back in touch with the courier. I am out of pocket as I have had to refund the buyer as she won her paypal claim and I no longer have my item. P2g don't seem to be interested in helping me, the service I paid for via packetport was sent via a different courier, I have been lied to and promised management call back on 5 occasions which didn't materialise and I would like to reclaim my money. Will I have a case with the small claims court?

Hello all, its been a while since I had to come on this forum but I feel I need to come and ask you guys for some help once again I don't really know where to start as I could write pages and pages on this issue but I will keep it as short and sweet as possible, here goes.... I am a member on a certain car forum and a member had a car up for sale which I purchased, however the car did not arrive as was promised and did not have the refurbished alloy wheels stated in the original sale thread along with other smaller items. on delivery of the car he stated he had 3 wheels on another car that he would refurb and deliver to me and if I supplied him with an alloy off my car ( I have another one of these particular cars ) he would do that also... meaning that I would now have the full set of refurbished alloys that I should have had from day 1 ( putting 1 wheel back on my car )..... lost yet ??? Short version is I am 4 refurbished wheels short as per advertised on original sales advert with no sign of getting them back as for the past six months I have had nothing but excuses and being ignored. I am thinking of taking this guy to a small claims court as not only was my purchase not what it should have been... I have pretty much had one of my wheels "stolen"...... just wondering what your thoughts are...... I could go a lot further into detail but it may be even more confusing for you all but the more questions you ask then the clearer im sure it will become . Regards

Hi, I am taking my ex landlord to court as he wants to keep all of my deposit money and refuses to show me any receipts. I have sent the claim pack to my county court with 3 copies of the particular of claims. The court has decided on a date but I still did not receive back my copy of the particular of claim, should I have kept a copy ? Also my ex landlord replied to the claim acknowledgement late, exactly 9 days after the dead line, is there anything I can do? He wants to dispute the claim now, so he has extra days to prepare his defence, the dead line is 1 week before the hearing, what if he doesn't file his defense in time again? and I don't have enough time left before the hearing to prove wrong whatever he is going to say in his defence? Thanks

Hello i have just received a letter from Northampton county court and the claimant is IDR finance, the debt was originally with Barclay card, then link finance bought the debt.. .this information was given to Stepchange debt charity as they are currently dealing with my creditors, what can i do or what should be the first action? should i deny owing the money? and tell the court this? or write to the court and say i do owe some of it (not the mega interest they have charged) and it and fill in an monthly expenditure form and offer a small amount ?.. ..or print off the letter template here and ask for the original agreement? please help as i am very unsure of what to do thanks

In small claims court the claimant won. The reason given by the judge for them winning was something they actually lied about, on more than one count. (Obviously the judge wouldn't know they were lying or wouldn't have judge in their favour.) I didn't have the evidence with me at the time against the claimants lies because I wouldn't have known what they would say or be prepared to lie about to win their case. The claimant seemed very clever, because everything I had against them the judge seemed to look in my favour but somehow the they seemed to wangle their way out of the questions from the judge. I have no experience of this sort of thing, had no idea what to expect, found it very daunting and it obviously made it difficult for me. The value of their claim is £1-2k. Not for assault or abuse etc. I have written evidence that can prove the claimant was lying in court and want to appeal. What will happen to the claimant if they are found guilty of lying? Will they just lose the case or be further punished? Before court, I offered to split the value of the claim because I didn't want the hassle, (Even though I believe it should have been £0) but the claimant didn't want to know.

Hi, I'm posting on behalf of my sister. A few weeks ago she was parked in a supermarket carpark and was just about to open the door to exit. She had the door already ajar, while she gathered her handbag etc, before opening the door any further she looked over her shoulder and a car swung in wide into her space (at speed) and caught the side of her door (see picture attached). The chap at first admitted liability and apologised. Luckily my sister had the common sense to look otherwise she could of easily had her leg crushed. What we thought would be a open and shut case has now been going on for 3 months. My sisters insurance company are next to useless and keep saying she should claim on her policy and claim back later. My sister refused to do this. She said she wanted to claim direct from the third parties insurance. Today she receives an email stating the other party will not admit liability and she is liable for the full repair. We have supplied a number of pictures which clearly shows the point of impact, however the third party are now saying she swung her door open. I believe the pictures shows this is not the case as the damage would be on the inside of the door. We are now thinking about claiming via the small claims, would this be a route to follow?, perhaps this would persuade the other party to admit liability? She has legal cover, this hasn't been any use what so ever so far. Can anyone help with suggestions?

My mother bought an laundry appliance from Currys/PC World which developed a fault. It isn't 12 months old. We have had engineers out to it multiple times and the fault has not been fixed. We wrote to Currys informing them, in great detail, of all the problems we had experienced and that we had had enough - we were rejecting the appliance as it was not of merchantable quality or fit for purpose. We told them to come and collect the appliance and arrange for a full refund. They declined the refund - instead offering us another engineer. We declined and informed them if we didn't have a satisfactory solution within 14 days we would issue Small Claims against them. We got no response. We filled in the Small Claims paperwork and after trying to look up the company details online and on their own website we filled the defendants details in as Currys , PO Box 1687, Sheffield, S2 5YA. The court office told us we couldn't use a PO Box number and we should use the store address that we bought the appliance from, so we did. The papers were served on the store which we then assume were forwarded to their Head Office. DSG Retail then sent us a letter from their LEGAL SERVICES (it was in bold print!) they said their records don't match my mother's version of events... would you like to have an engineer inspect the appliance? He then, later in the letter, said that 'Currys do not exist in a legal capacity since they are trading names of DSG Retail Ltd who are the company that operate and control these stores. For very good reasons proceedings can only be issued against a legal entity. If we were to obtain a judgement against Currys we would not be able to take enforcement proceedings'. This infuriates me. They make it as unclear and difficult as possible to find out where to contact if things progress to a Small Claims stage and then they try and rub it in your face. They have Currys on their receipts, their shops have Currys over the door, and they have a Currys website. So do we now have to go through the whole procedure again and serve the papers on DSG Retail Ltd at a further cost? I should mention that my mother lives over the border in Scotland and, according to the court office, they have jurisdiction because my mother is domiciled in Scotland. Any advice / comments appreciated. Taaa.

i split from my wife several years ago. I agreed to pay towards car payments and paid extra child maintenance (extra £70 month). After my ex stopped me seeing or speaking to my children because she wanted more money I calculated the correct child maintenance and reduced payments. After months of no contact with my children she eventually agreed to go to mediation to resolve the issues, I went to my session but she refused. After 3 months of difficulty seeing my children I received a small claim for payments both arrears and until the end of the agreement, totalling thousands. I offered to reinstate payments as long as she reinstated regular access but she refused offer and further mediation through court. Will I have to pay? It was a verbal agreement, but so was the agreement to see my children? Any advice, gladly received.

Has anyone had any dealings with these? in August I closed a bank account and forgot to pay the final month on this. Left a £30 amount owing, I thought no problem i'll pay it. Forgot all about it and canceled the insurance before the renewal date for which I have confirmation. Forgot all about it . Today I've had a letter from Regal asking for £52. This is more than £30 and the extra charge must of come from somewhere. Now we know you never ring debt collectors but its a small amount and I had some anger to vent. Firstly he told me it was because I cancelled after the renewal date (which is rubbish as I've got an email confirmation) and it was in the contract so I asked him how can a contract be in force after the end date?, surely a contract ends the last day unless you renew it which I didn't. Then he started on about some revolving charge relating to credit interest charged because I broke the agreement and the creditor being allowed to charge a fee. What an absolute load of rubbish. I told him I won't be paying a penny till I've got a full written statement detailing all payments and a detailed breakdown of where they came to the figure. To which he replied "we are just collectors that get given a figure to collect". I asked him how they can go around writing to people asking for money without knowing what they are demanding money for and also asked how he knew that I had not renewed when he didn't know what he was collecting?. Gave him a telling off for the way another unrelated company spoke to my mum over a phone bill which was paid and he put me on to his manager, sounded like he was going to cry. Manager told me they will hold the file till they can get they can get the info from the client. Im not a nasty person or anything but this was sort of my experiment knowing that its a very small amount that I'm not disputing that I owe the amount and will pay it as soon as they come back with a correct figure but the lie spouting just shocked me and the fact he admitted he didn't actually know anything about what he was collecting is baffling The idea that in the UK in 2015 a company can sit with a list of addresses and phone numbers + a figure then harass them into handing over money is outragious. I can easily see how they intimidate people into paying what they can't afford or more than they owe, his tone was condescending and a bit agressive + he would not take anything I said as truth.

Please can I have help in instigating a judical review where the JCP Manager colludes with staff to threaten, verabl aabuse and spread lies about a person who is just trying their best. Their chip on the shoulder being the person is black well educated. Have heard from a reputable source that particular JCP does not like experienced graduates with 30+ years work history. Thwe online instructions on Justice.gov are very confusing.

I hope someone can offer any advice re a current problem concerning my son in law and his business. He quoted for a 'gardening' job, it was accepted, now the customer states she is not happy with the completed job. She is demanding a refund and says he has '...broke the law.' The job involved the laying of artificial turf. The customer had her 'front' lawn covered by artificial turf but wanted something thicker for the rear garden. This was achieved and she was happy with the job on completion,however, she then called my son in law and left a voice mail message admitting it was her own fault but she thought she had chosen the wrong product. She complained she wasn't given a sample of the product despite the 'turf' having been in her garage for a month before the job had begun. She states he has 'broke the law' because he did not provide a receipt, she was offered one and at the time declined. She is now threatening legal action if my son in law does not refund her the price of the job plus agree to redo the job at his own expense! His business is a very small landscaping/gardening job. He has never had a complaint before and this is causing him stress. Surely her admitting it was her own fault she chose a product which she later didn't like is no fault of the business owner? Any ideas where he might proceed from here? I understand this a family member and some may believe I am 'protecting' him but he is a genuine,hard working bloke, I would not help him if I didn't think this case was someone attempting to receive something for nothing. Thanks in advance for any suggestions.

Hi, Wondering if someone could help me? I hit the back of a car 4 months ago, for which I accepted liability. My insurance company has so far paid £800 and are offering £700 for vehicle hire, the claimants however want £1,600. I today received a letter from their insurance company saying the next step was to take a case against the negligent party (me) to the small claims court, unless it was paid, or I paid it myself. I rang my insurance company and they said that they have provided insufficient evidence and that their solicitors would handle the case. can I be held personally liable for the value of the claim, if so what is the point in paying for my insurance?

I have checked my credit report and there is a default on there from 21/07/2009 from lowell portfolio for £34 I don't acknowledge this debt and cant think what it might relate to. Any ideas on what to do and if i can remove the default from my file?

Hi I am hoping for some advice regarding proceeding to court, I will try and outline what has gone on so far! I was contacted by Lowell Portfolio some time last year regarding an old Vodafone debt. I was not aware what this was as I had previously had a Vodafone contract but terminated the contracted and as far as I was aware settled the account. I do remember querying the account with Vodafone at the time but to my knowledge this had been sorted. I have repeatedly asked Lowell and later Bryan Carter to send me a copy of the contract and information relating to the debt this was never sent. I then received a claim form and filed a defence of having no knowledge of the debt and despite repeated requests been given no paperwork. they then sent me a TOMLIN order and told me that I could sign this and pay or they would take me to court. I again asked for paperwork and told them whilst I did not wish to go to court I would not be bullied or harassed into paying a debt I had no knowledge of. The court mediator called and (sounding very cross) told me there was no point in mediation as I had no paperwork relating to the debt so there was no way a settlement could be reached (I quite agree). She said she would refer onto the small claims court. After this I contacted Vodafone myself to get to the bottom of it, they have said it is in relation to a contract that was terminated in January 2009, which is when the last DD was received on the account and apparently they then added an early termination fee. Money owing on the account was then paid between July 2009 - June 2010. I asked if they could send me a copy of the contract and they said they would no longer have it but would send me a breakdown of what was owed - not that helpful as I do not believe I was in a contract a the point I left them. I have received a General Form of Judgement It is ordered that: or Order today and it states: 1. Claimant do file and serve by 4.00pm on 16th February 2015 a copy of the agreement in accordance with CPR PD 16 paragraph 7.3 together with a schedule of payments to the account. There after file to be referred to the judge. 2.This order having been made by the court pursuant either to rule 3.3 or rule 23.8 of the civil procedure rules 1998, any party affected by this order has a right to apply to set it aside, vary or stay it by application made not more than 7 days after this order was served on the party making the application. Sorry for the very long post but having got this far I am not a bit confused if I need to do anything in relation to this letter?

Parcel Hero is generally a very decent company. However, when they get it wrong they get it wrong big time. I'm still waiting for a parcel containing various items which I ordered from a company in London. Because of the Christmas rush I paid extra for the courier service. In fact instead of paying about £16, I paid over £40. It should have been delivered next day. Starting off in the UK, my goods were sent to Germany - then to France then back to Germany then back to France. Now they are in France - with no tracking information as to when they might eventually get to me. I have been hanging around for three days - and looks like a 4th is coming up. My queries were being handled by a very nice sounding guy called Richard Mileham - Then I got this reply from a guy called Tej Thanjal ________________________________________ Then when it still didn't arrive and I said that I would want my money back, Tej wrote back:- What a small minded quibbling little reply. Does this seriously represent the customer-facing attitude of Parcel Hero? I replied:- and I'm now waiting for a response

Hi and thanks for taking the time to read. I have just received a small claims form pack (N9) which was issued on 17-Nov-2014 from Northampton county court business centre, for an old debt from Capital One which Arrow Global have purchased. I have looked up on my credit profile and can see a default was registered on 11/02/2009, the last payment for this debt was some months before that so it may possibly be statute barred if I'm correct? I have never acknowledged any letters or had any contact with Arrow Global, nor have I ever had any contact with Capital One since the default, I have just buried my head in the sand as I have never really been in a position to do anything about the debt. I'm a little unsure how to proceed or what to do and any advice would be greatly appreciated.

Hi I've been working hard for the past year trying to set myself up in business as a sole trader, and finally I think I might have got my foot in the door with a very important client that could secure me maybe even a minimum liveable income for potentially life. I have some questions. From the perspective of the benefits I currently am in receipt of, ie. working tax credits and housing benefit, can I take some of the money from what I'm paid and put it back into my company? What do I keep aside for the tax thieves, 20%? Or should I save 30% to cover myself? Is there any where on the internet or elsewhere i can find out a rough idea of how much money I should negotiate? I don't want to over or under, just a little over the going rate and not too much that I turn them away. Do these things tend to work like they do on the telly?

Hi, I hope someone can offer some advice since direct communication and court mediation have failed to resolve the small claim I have initiated against ebuyer and so the next/final step is court with an additional £170 in fees I would be required to pay, which i am hesitant to do without some clarity on my position. Sorry if it’s long winded but hopefully it’s all relevant. I bought a 3TB external hard drive from them a couple of years ago. This was my complete archive of everything, every sentimental photo and video I owned, all of my purchased music mp3's used for my DJing career/hobby, my archive of mixes and rare promo tracks which can't be bought/got again. The data on this drive was priceless basically. In April 2014 it developed a fault, so I rang Ebuyer to see what to do and they advised I needed to speak to the manufacturer, which I later found out was a lie - I then rang Consumer Direct for guidance who advised it is in fact the supplier not the manufacturer, and that under the Sales of Goods Act, the supplier is liable for any costs incurred as a result of the device, which in this case would be the recovery of the data. So, knowing nothing about data recovery/which companies to use, I then spent a long time navigating the minefield of data recovery companies to try and find a reputable one I could entrust my drive to and settled on a company in Sheffield who have been immensely helpful throughout this whole ordeal. I sent them the drive and they provided a report which concluded they could see no evidence of mishandling or mistreatment and there is no evidence of damage within the drive that would be indicative of an impact event and the electronics of the drive were not found to have been subject to an over-voltage or other event that may have led to the drive failing. They also said that while they couldn’t guarantee they could restore the data, their diagnostics indicated the data should still be retrievable. They provided a quote and I then wrote to Ebuyer asking them, as per their obligations under the Sales of Goods Act, to fund the cost of the recovery, provide a replacement drive, and provide a drive with equivalent parts of the defective one, at the request of the recovery company so the recovery could be performed. Ebuyer then wrote back requesting the report from the recovery company which they accepted, and I thought that was the end of it (and they would pay up). Ebuyer then requested I send the drive to them. Instinctively I was weary, not wanting my drive to be posted from one place to another but I spoke with the recovery company about my concerns and they suggested that Ebuyer perhaps wanted to try attempt the recovery in-house (to avoid paying out for the recovery). They also said that there was no way Ebuyer would have the capability to do it. Regardless, I felt obliged to send it to them if I wanted them to pay out for the recovery so I could get my data back. So I sent it to them and after chasing for updates, was advised that after ‘extensive testing’, the drive was found to be at fault and that a partial refund of £73 (the drive cost £99.99) had been applied to my account. Then, assuming they were still procrastinating about funding the data recovery, I asked them to return the drive in the meantime so that at least the contents were safe with me. They then dropped the bombshell that the drive had been wiped. It’s hard to articulate how I felt at that moment, but to compound it, I was in Asia at the time on what should have been the holiday of a lifetime, which, needless to say, was tarnished somewhat. I spoke with the recovery company upon my return who advised it seems like Ebuyer had treated this as a standard return/replacement when this was clearly never the case. I had been perfectly clear right from the start and in pretty much every email to Ebuyer before and since, how important this data was and that my wish was to have it restored. TRC Data Recovery suggested I ask Ebuyer for their report on the drive, which Ebuyer refused to provide then and since. A clear hole in Ebuyers story is that they stated 'Following extensive tests by our Returns staff, this item was found to be faulty.’ When previously they had said ‘when a hard drive is returned to us any data is automatically wiped from the drive for data protection reasons. This is something that is done for all hard drives so the data on yours would have been removed when it arrived here before it was tested.’. The recovery company advised that it would not be possible for them to have tested the drive after the data has been destroyed, as the 2 physical methods that could be employed for the task of removing the data, degaussing and physical destruction, would render the drive destroyed and so it couldn’t be tested afterwards, and the other way of removing data, via software, wasn’t possible in this case as the drive had a fault. This contradiction as yet remains unanswered by Ebuyer. Presumably because it can’t be explained and is why they are unwilling to provide their report. They seem to have something to hide? What they were hoping to test for is also a mystery, as the recovery company had already established that the drive had a fault, and Ebuyer had accepted their report to that effect, prior to requesting the drive back, so that the drive had a fault so that is not in any question. Ebuyer have recently said ‘As per the TRC fault report they have stated that they cannot guarantee that your data could be recovered, therefore we do not feel this claim is justifiable. In any case our defence remains the same, that it is common for electrical goods to fail due to the complexity of their nature, therefore any data that is of significant importance should be backed up and stored in more than one place.’ As mentioned earlier, the recovery company didn’t say they could guarantee the recovery, but most people would infer from the language TRC used, that it was highly probable and, given the importance of the data, pursuing the route of recovery was the only appropriate course of action (as per the legal guidance I have received thus far from a free drop-in clinic). I had court mediation today and Ebuyer’s defence is basically that drives should be backed up prior to it been sent to them (how) they the recovery company didn’t explicitly say they can guarantee the recovery would be a success and that I have no case and the data should have been backed up elsewhere if it was important (they asked me where the original copy of the data was if the drive was used as a backup to which I had to explain, to a technical team leader no less, that internal drives on a laptop are unlikely to be comparable in size to a 3TB external hard drive). They haven’t answered any of the questions regarding the report they refuse to provide, how they intended to test the drive after the data had been wiped or what they hoped to test for since a fault with the drive had already been established. They lied initially by saying I need to speak to the manufacturer and when requesting the drive back they initially were adamant that they needed the outer casing for the drive but suddenly did a u turn and accepted it without. Just lots of things which don’t add up really, and I've never got my head around how they can think they have acted appropriately. I know I can’t really claim for the huge sentimental loss incurred due to their actions but I’ve managed to find receipts for £417 worth of music purchased, which is only a fraction of what there was but it’s all I can prove. I asked for £700 to settle today (£417 plus £70 court fees plus bit extra) but Ebuyer offered £50. So I just need some advice on whether their defence holds any water so I know if I should pay the £170 fee to take it to court? There is obviously something fishy about their conduct, but whether I can prove that in a court of law is the bit I need help clarifying. It is crazy to me that I am in this position after simply asking Ebuyer to fulfil their duty under the Sales of Goods Act and pay for the recovery of the data. If they had just said they weren’t willing to pay it I’d have done it myself and then put a claim in against them retrospectively. Clearly in hindsight I was naïve to send it to them, but as mentioned I felt obliged to at the time to do as they said if I had any hope of getting some money out of them for the recovery and it never crossed my mind that it was a possibility they would destroy the data after I had made it clear at every stage how important it was and that my intention was to have it restored. Thanks in advance.

Hi, I'm wanting to bring a claim against a former employer for wages which were not paid - this relates to a very brief period of employment (1 month) between April and May 2014. As I am now a full time student with a limited income, I believe I would qualify for fee remission if I file the claim on a paper form at my local CC. However, I also understand that if I file the claim using MCOL and pay the court fee, I can claim this back from the defendant as part of the claim (assuming, of course, I'm successful). Just wondering really which is the best option? Part of me really wants to make the former employer cover this cost on top of what they owe me, however at the same time it is a gamble in case the claim isn't successful, or as I suspect may be the case the director does some jiggery pokery and winds up the company to avoid payment - and being honest I could do without being £105 out of pocket whilst I wait for it to be heard etc. Cheers,

I was really hoping someone could please help me with some advice? In Summary (*** for privacy): My car was damaged due to a large pothole in the early half of 2014, I immediately informed the borough council that was responsible for maintaining the road. To cut a long story short, their insurance decided to not accept liability for the damages to my vehicle due to section 58 of The Highways Act 1988. They did however repair the road once I had informed them. I felt that under section 41 of The Highways Act 1988, they were liable to pay for the damages that had been caused. The pothole was repaired to 75mm!!! I followed all of the small claims procedures correctly and we have no been given a small claims hearing date next month. However at the same time I have suffered from some personal health issues and feel I am no longer able to continue with the case as it has caused stress. I have therefore informed the councils legal representatives of discontinuing the case. They had responded by immediately asking for me to pay their legal expenses of over £2000. Thanks to this forum I was able to avoid this as I now know that in a small claims court you are not liable for the other parties legal costs. I then informed them that I had no liability over their legal costs and for them to accept that the discontinuation so I can provide and N297 to the county court. They have now asked me to instead pay "wasted costs" of £500. I have searched this forum but have had no luck regarding this. So would like to kindly ask if someone could provide some information on this, am I liable for these wasted costs? can I simply go ahead and discontinue the case regardless of them accepting or not accepting? I appreciate your time for reading this. Thank you.

I was requested (signed order form) to design and implement a website for a Flower shop. The order form was signed by the daughter (assumed partner) in front of the mother (owner), and the mother signed the deposit cheque. Initially the owners daughter took responsibility for requirements and a website was duly constructed in line with those requirements. However, the daughter then left the business and the mother said she didn't like the website and wanted a different design, which I duly did and virtually completed. Everything seemed fine and emails prove this. Then suddenly I had an email saying the business was closed and that she no longer needed a website. My view is that I had completed not just the one website but TWO (without additional charge) and that I should be paid the balance owing of £250.00 I have been told she will not pay me. Is this a valid case to take to small claims court??

Hi all, I've been referred by my friend to this forum to get some advice. I have been taken to court over a property dispute with a neighbour. Despite repeated evidence that we are not liable and potential fraud committed by the claimant submitting a modified copy of the land registry documents to court and us to make it appear we are liable she is still going ahead with the case This has been going on since Feb this year and the final hearing is tomorrow. I'm a bit annoyed for spending this year thinking about this case, hunting for evidence, drafting letters, speaking with various people for advice etc even though it was blatantly obvious she is out to make a quick buck on someone elses expense. The reason for my post and apologies for this lateness but my friend mentioned that I could potentially claim costs for wasted time etc. I haven't incurred much cost as I only mailed one letter and dropped off the others by hand (as the claimaint had done to keep costs low). My biggest annoyance was the stress and time I've wasted thinking about this case. So can I claim back any costs? If so and if any one can point me to some guidelines for claiming I would be ever so grateful.

I had a very bad experience recently. The car I had taken on rent suffered scratches on the doors. Over the weekend while the car was with me, I went to some garages and they told me that they could fix the dent and the fresh paint for 150 quid. I decided that it was best to report to Enterprise since you would prefer to get it done from your approved garages. The branch charged me £ 1000 excess and said that would take 3 weeks to settle invoices and refund the amount after deducting repair cost and other charges. Also, I was told that I would be shown the estimates for the cost of repair and that it would be a transparent process. The branch also gave me the number of the garage where it was to be sent for repair. I contacted the garage and they told me that the estimates were sent to Enterprise. While the garage told me that they can't disclose the amount, the Enterprise branch and Enterprise accidents claims department said that they havn't received the invoice. After 3 weeks when I again up their accident claims cell, they told me that the cost of repairs was over £900 and accounting for handling and other charges I was liable to pay about £ 1050 quid. That's a RIP-OFF. By my estimates and allowing enough margin to get it done from a enterprise class garage, all put together should not have crossed £ 250- 300. Extremely disappointed with the whole process. The lady on the phone told me that I could get a competitive quote and contest the claim. Now with the car repaired, how on earth can I get a competitive quote from other garages. A month after the overcharge, I am still awaiting repair charge details.

Hi, i am new here so please bear with me, i received 2 PCN's from UKPC back in April / May of this year at the time i was now aware of i received several letters from UKPC & then i found out that my brother in law who lives in Spain was staying with us & he used my car at the weekend while he was here & he visited a friend twice in a private apartment block where he must have received the tickets but did not give them to me at the time. I ignored UKPC's letters as at first i thought it was a mistake until we researched the dates & my wife asked her brother who admitted getting the tickets but he said it was private land where he was a visitor & that they were not enforceable. The fines are now in the hands of a company called "SCS" Small Claims Solicitors & i have posted their letter in this post, they have given me a duplicate ticket on one of the PCN's adding an extra £160 to the bill, i have not contacted UKPC or SCS up until now but SCS are threatening court action & bailiffs & i need some guidance on what i should do.