1,235 topics in this forum

1. Pinned topics

2. Important ! New online payment security Sept 2019

   By unclebulgaria67, September 6, 2019
   • 1 reply
   • 6.2k views
   • 
   • fkofilee
   • September 6, 2019

4. Section 75 and Charge Back..>Whats the difference and how to utilise them

   By stu007, January 12, 2017   

   • charge
   • difference
   • (and 4 more)

     Tagged with:

     • charge
     • difference
     • section
     • them
     • utilise
     • whats
   • 2 replies
   • 42.2k views
   • 
   • AndyOrch
   • July 27, 2017

5. New Cancellation Rights

   By BankFodder, April 10, 2014   

   • cancellation
   • rights
   • (and 1 more)

     Tagged with:

     • cancellation
     • rights
     • wip
   • 0 replies
   • 25.9k views
   • 
   • BankFodder
   • April 10, 2014

6. Press release: Know your shopper's rights before you hit the Christmas sales

   By NewsBot, December 27, 2013
   • 1 reply
   • 24.3k views
   • 
   • citizenB
   • December 27, 2013

7. ****Why credit card firms must refund price of faulty goods****

   By rebel11, May 3, 2011
   • 1 reply
   • 28.1k views
   • 
   • silverfox1961
   • May 3, 2011
8. Other topics

9. Look Fantastic/Hut Group online - £125 face mask seeagreed return sent label - didnt arrive - claiming they haven't received item only the free gift gift it came with 1 2

   By Veritas_Lux, July 13
   • 25 replies
   • 761 views
   • 
   • jk2054
   • July 14

10. Newly Purchased Sewing Machine had note it was a demo model - clearly been used - have to return it but are being obstructive regarding travel costs to do

    By Fitty, July 3
    • 1 reply
    • 159 views
    • 
    • dx100uk
    • July 3

11. Argos faulty £130 freezer after 3yrs use

    By tali, December 27, 2023
    • 10 replies
    • 1.2k views
    • 
    • dx100uk
    • June 5

12. MFC The Sofa Store - New sofa + chairs not what expected - Refund possible?

    By jazztheman, May 23
    • 15 replies
    • 1.1k views
    • 
    • dx100uk
    • May 23

13. Waited over 40 days for a refund from HP any redress? 1 2

    By jasowter, May 16
    • 44 replies
    • 1.8k views
    • 
    • honeybee13
    • May 20

14. Order with sports direct online, wrong item sent, 3 x missing items, wont refund done a CHARGEBACK now The National Business Crime Solutions - civil recovery 1 2

    By Stevo233391, September 22, 2023
    • 37 replies
    • 6.3k views
    • 
    • dx100uk
    • May 17

15. Monzo Bank Limited - Payment Dispute ***Claim Dismissed, no order as to Costs***

    By Intrepid, October 8, 2022
    • 16 replies
    • 3.6k views
    • 
    • AndyOrch
    • May 13

16. Chargeback from customer

    By andy912, May 7
    • 9 replies
    • 644 views
    • 
    • andy912
    • May 7

17. Evans Cycles - Not honoring agreement/contract

    By Long John Silver, March 22, 2021
    • 9 replies
    • 1.8k views
    • 
    • dx100uk
    • May 7

18. re: HiSense TV purchased from studio.co.uk has failed to show a picture

    By themightycrag, April 2
    • 16 replies
    • 1.3k views
    • 
    • BankFodder
    • April 3

19. Merrell Trainers splitting

    By whitelist, March 29
    • 3 replies
    • 537 views
    • 
    • whitelist
    • March 29

20. Custom item not as described, still waiting for resolution

    By kp278, January 13, 2023
    • 8 replies
    • 1.5k views
    • 
    • kp278
    • February 23

21. Should I take apple to small claims court 1 2

    By tedfud, August 10, 2023
    • 28 replies
    • 11.3k views
    • 
    • AndyOrch
    • February 14

22. UK FURNITURE KINGDOM - FACEBOOK MARKETPLACE

    By Mizzle, February 6
    • 2 replies
    • 543 views
    • 
    • Mizzle
    • February 7

23. Bought 2 matching sofas - 1 was faulty upon org delivery - retailer replaced both - now a year on the same fault re occurs - now will only refund one.

    By beefturnmail, February 2
    • 1 reply
    • 673 views
    • 
    • dx100uk
    • February 2

24. Ebay not upholding seller protections and making my account negative 1 2

    By jk2054, January 3
    • 32 replies
    • 2.3k views
    • 
    • jk2054
    • January 3

25. Gallanto Leather Store/Traders Plus Ltd - Ebay - Samsung A34 - charging faulty

    By lee19921992, December 31, 2023
    • 7 replies
    • 2k views
    • 
    • dx100uk
    • January 2

26. Iceland Bonus Card lost money ***RESOLVED BY ICELAND + £35 GOGW!!***

    By rapster01uk, December 13, 2023
    • 17 replies
    • 2.7k views
    • 
    • Nicky Boy
    • December 15, 2023

27. Store said stair carpet wear is our fault because we walk on it

    By justd, October 19, 2023
    • 2 replies
    • 777 views
    • 
    • BankFodder
    • October 20, 2023

28. DFS ignoring my right to reject **Resolved**

    By Messi, August 3, 2023
    • 9 replies
    • 2.9k views
    • 
    • Nicky Boy
    • August 22, 2023