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flumps1976

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Everything posted by flumps1976

  1. Hacked_Off I'm really sorry but I don't know if the NEA would credit as JSA or NEA, tbh I wouldn't imagine that it would as it isn't actually payment of JSA that you will be receiving once you have officially signed off to receive the NEA payment. Impecunious, if you failed to make contact within 5 working days of the original appointment to advise that you were unable to attend due to being unwell then the claim was closed correctly. There wouldn't be an "excuse" to consider if the claim has been closed, if you had contacted within the 5 days then yes you would need to complete form JSA28 and give the reasons to be referred to a decision maker who would then determine if a sanction is appropriate or not.
  2. It isn't a case of withholding information, it is a case of not being fully trained and in all fairness it is impossible to expect somebody to know every aspect and regulation of every benefit which is why a few years ago the JCP removed the customer service aspect at the same time that processing was centralised within benefit centres. I am what you would call "old school" when It was expected that you would have a knowledge of the majority of benefits and would be able to signpost people in the correct direction. Benefits are extremely complicated and it was decided that it would be easier to remove the requirement to give information or advice in case it was incorrect. I used to process IS and JSA many moons ago and am lucky that I retained a fair amount of knowledge and will research what I don't know (in my own time mostly as I am run off my feet at work) the one area I know very little about and will happily admit to is ESA The changes for PIP and Universal Credit that are currently happening are available to read on the intranet service at work but if it is a choice between making sure a claimant receives their payment or reading a legislation/procedural update then payment will override so my learning has to take a back seat. Hoping that makes sense as it is late and I'm finally feeling tired!
  3. Did you receive a letter asking you for your reasons for not attending the appointment with the provider either from the provider or from the DMA team (Decision Making and Appeals team)? If you did you reply within the required 7 days? The next thing you need to do is to request a reconsideration in writing and you could choose to do this in a letter or on form GL24DWP. If you do it by letter note that if the reconsideration is unfavourable then you wish to pursue an appeal. You still need to attend you signing at JCP and appointments at the provider as normal during this period or further referral would be made and you may have you claim closed for failing to sign. You should also request for JSA/ESA10JP from the JCP office and claim for hardship allowance, if you are in a vunerable group (pregnant person, child or long term health condition either supported by a DLA award or a letter from your GP confirming that the condition has been diagnosed prior to the application and this is for you or a person within your claim) you can be considered from day 1 of the sanction, but if not in a vunerable group then you may only be considered from day 15 of the sanction.
  4. Yes as squaddie posted the work program advisers should have advised to you to contact JCP or at least raised a WP07b to inform that you were unable to attend due to illness. After that you would have completed for JSA28 to excuse you from the requirement t be actively seeking and available due to short term incapacity for a maximum of 14 calendar days this would have then been considered in the decision by DMA.
  5. Yes Antone it used to be that no referral could be made if a job was advertised as under 24 hours unless the JSAg specifically stated looking for 16 hours and the vacancy matched perfectly, the rules have now changed and if a job matches skills and jsag etc and the adviser matches the claimant to that vacancy, if the claimant then refuses to either apply or accept the position if offered then a referral can be made to dma to consider a sanction of JSA. The 24 hours rule no longer exists for DMA
  6. Under the present benefits system the rules have changed recently in preparation for Universal Credit, the under 24 hour rule has gone and if you are "matched" to a vacancy that meets your JSAg and you don't apply without good reason or refuse the position if offered then yes a referral can be made to DMA.
  7. Only the work programme provider can answer that. A referral can be made the same day the doubt arose or they may need to wait until they physically see you to ask you questions directly before making the referral.
  8. The information you were told about occupational pensions is correct, the £50 disregard is only applied to contribution based JSA which you would not be eligible for if you have been in receipt of JSA during the two tax years that they would use to assess your claim for JSA. If you register for JSA then yes you will be signing the usual JSAg and need to follow the steps as agreed. If you know that you have already paid sufficient pension contributions then it is your choice if you claim JSA or not. As your job was for an 11 week period it could be treated as "Employment on Trial" and no referral would be referred to DMA (employed for a period between 4 and 12 weeks counts as this) http://www.tuc.org.uk/extras/jsasanctions.pdf If in doubt about your contributions then you should request a pension forecast https://www.gov.uk/state-pension-statement
  9. You can continue to claim and receive child benefit and tax credits for a period of 8 weeks following him leaving the household. Are you his legal appointee for benefit purposes? If yes then you can continue to access his payments to cover his needs but if not then you should ideally leave his payments in his account untouched by you so that he can access them himself if needed.
  10. Casper did you see my earlier post? Was I correct?
  11. nope you will be fine jadeybags
  12. The benefit centre can accept your B7, however if you are due to receive your wage and it may affect payment of your JSA then a suspension is placed on the claim until the payslip is provided. We see it an awful lot in our office but as we are front facing staff and not hidden behind a phone we get the blame and abuse
  13. Both my partner and myself work we have 2 children, we receive a very small amount of tax credits which when combined with child benefit doesn't even cover 1/4 of my childcare costs. I'm sorry that feel aggrieved that you have to pay. Both myself and my partner work, we pay tax and NI contributions so are also contributing towards the whole system. I do not begrudge paying towards a welfare state that may just help someone else be they black, white, sky blue pink, a parent, a pensioner or someone who has a disability or illness to hopefully help keep them out of poverty.
  14. http://www.hmrc.gov.uk/childbenefit/keep-up-to-date/when-child-aged-16/child-16.htm Child leaves education or training - and is 18 or over Your payments will normally carry on from the date your child leaves education or training that counts for Child Benefit, until the week that includes the earliest of these dates: the last day of February 31 May 31 August 30 November But if one of the following happens, your payments will stop straightaway: your child starts paid work for 24 hours a week or more your child gets certain benefits, such as Income Support or Employment and Support Allowance, or tax credits in their own right your child reaches the age of 20 You will need to report any of these changes to the Child Benefit Office. If he is going to continue in education I would carry on with the child benefit claim so that your benefits continue as normal. I know it may not be easy but he could look for a part time job if he wants some extra cash during the summer period before he starts college
  15. If a referral is raised then inform them in writing of the reasons and hopefully it will be treated as a domestic emergency (you can only declare a maximum of 4 emergencies in a 12 month period before your claim could be affected).
  16. Average clearance times are 10 to 14 working days following receipt of a full application. The first 3 days of your claim are not paid and are called waiting days, Once your claim is up and running you will be paid fortnightly in arrears with the payment crediting your account 3 workings days after you have signed the ES24JP declaration.
  17. From what I remember of your last post, your Dad was your guarantor on your flat which you decided to leave when your JSA was sanctioned and you had no other income bar a small payment towards your rent from housing benefit. You then terminated your lease as you assumed that you were about to be evicted by your landlord, the landlord was then asking you to pay for the damage sustained to items within the flat and also chasing the outstanding rent that you hadn't paid. Have I got that right? If so then your Dad would have been the person pursued for the money outstanding as he was your guarantor, so although the debt is yours the landlord can pursue your dad for the money.
  18. aeris yes you could contact the local MP and then contact the BC to advise that you have become so exasperated with the delay and process that you have decided to take action via the MP office. With the exception of an customer service appointment at the JCP office there us nothing further the JCP office can do as no benefits are processed at JCP sorry.
  19. If you are on Work Programme, JCP will not be arranging interviews etc. that is purely the responsibility of the providers. If the providers decide to raise an entitlement doubt it will be referred directly to he DMA team and JCP will have no involvement in that process. The first you would know about a referral would be letter from the DMA team asking you for information regarding the situation.
  20. I would actually advise that you contact the Benefit Centre and request a customer service appointment at the JCP to make enquiries on the progress of the claims and to find out what problems if any there are.
  21. No there is no further help available once the claim has closed sorry. Crisis loans no longer exist and any support available would be through the local crisis network support through the local authority (e.g. food bank or help with whit goods) but there is no cash available to help anymore.
  22. A referral has been made to the DMA team to consider the job search he has provided against his agreed JSAg, there are three possible outcomes. 1. Job search is deemed acceptable and payment is issued. 2. Job search is not deemed acceptable and benefit is disallowed for the full 2 week period followed by a 2 week sanction. 3. Job search is not deemed acceptable for 1 of the weeks followed by a sanction for 2/3 weeks (depending if the first or 2nd benefit week is disallowed) Your husband needs to call the benefit centre tomorrow to enquire if a decision has been on his benefit payment and if not he needs to contact the JCP to ask for form JSA1(ILS) to confirm that he is continuing with the claim, he can then also provide proof of his full job search along with a letter asking for a reconsideration of the decision. The doubt would have been raised by an advisor and he would have been asked to provide as much detailed information in that appointment with an electronic referral being completed whilst he was there. Does he use Universal Job Match? If he does did he update the activity history and application history so that it shows exactly what steps he took on each day as his recorded proof?
  23. The run on schemes ceased on 31st March 2013.
  24. Work Experience is for anyone claiming JSA not just for the under 25's. The placement can be for a period between 2 and 8 weeks but there is no guarantee of a job at the end of the placement. Some claimants are offered a contract of employment at the end of a placement but that is usually with the bigger mainstream companies who are more likely to have vacancies anyway. You could be confusing work experience with a work trial which is an opportunity for both the employer and potential employee to determine if the job would be suitable. Work Experience and work trials are two separate schemes.
  25. When you signed on Wednesday last week were you shown the screen on the JSAPs system to show that your signing had been input for 22/05/2013? From memory anyone who signed last Wednesday who did not declare part time work should have had payment advanced automatically (on the Tuesday) so that payment should have credited the account on Friday due to the bank holiday.
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