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flumps1976

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Everything posted by flumps1976

  1. You will need to call the office that you are due to attend on Monday, JCP are closed until opening on 30th. Explain what happened. Notification by text is how Capita notify claimants that their claim has been recieved online and that an appointment has been booked for the first available time slot, that could be the same day it is received or up to 3 working days later. The festive season will not be considered as good cause under the failure to attend of the booked appointment.
  2. JCP won't be able to help much sorry, they will refer you back to the providers. The process will be that you advise that you informed the WP of your job interview, as you don't have proof of the interview you may need to write the details of the name of the company, a contact number, the address where the interview was held and the name of the interviewer if you can recall it all. You can request as many reconsiderations of the decision as you want so contact the BC and request a mandatory reconsideration supply this information along wit the proof that the appointment was rearranged at short notice by the WP and that they didn't follow the correct procedures for the MAN.
  3. Method of sending the MAN 39. The MAN must be either handed directly or posted to the participant. If it is posted it is deemed to have been received on the second working day after posting (see above). 40. It is not acceptable to use electronic methods, such as text or email, to send the MANs to participants. However, it is acceptable to communicate electronically with participants to remind them of mandatory (or non mandatory) activities. from https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/264163/wp-pg-chapter-3a-22-october-2012.pdf I suggest requesting a reconsideration citing that you were not notified of the re-booked appointment in the correct manner and quote this guidance.
  4. When did you know about your appointment with WP? When were you notified about your job interview? Did you give enough notice to request that the appointment was re-booked and did you also indicate how long you anticipated the interview to take with travelling time etc? Do you have proof of the job interview? Did you supply evidence along with your answers to the letter from the DMA team or did you supply it with your request to appeal?
  5. As long as you can provide sufficient evidence either written or verbal to satisfy your JSAg steps then there should be no problem. Yes you can be mandated/directed to open an account but permission for DWP to access is your preference entirely. We do ask if there is a problem but I have not heard anybody say "you must let us view your account/give permission for DWP to view" for a very long time in fact not since the union printed the documents giving staff the official guidance many months ago. A lot of people who do use UJM say that they find the activity history useful as it saves them having to bring anything else into the office to prove job search, others say they prefer to bring in their own records, others prefer to give a verbal account. All down to personal preference a the end of the day.
  6. When I access UJM accounts of claimants who do give permission (during the fortnightly jobsearch reviews and the daily Post Work Programme reviews) to view all I am able to see is the last successful login date and time, I can then see any applications held, view CV's uploaded to the account and view the activity history. To be honest it doesn't bother me one way or the other if I have permission to view or not as is the same for the colleagues I work with, we accept verbal jobsearch but we do ask more questions to ascertain that the JSAGs have been met, if a claimant provides written evidence that's fine too however if there is doubt expressed from an employer of a matched vacancy we do ask for proof of the application sucj as a pront out or sight of the email confirming an email application etc.
  7. Was you decision about the ESA claim made on or after 28th October? If it was then you come into the new rules, you need to request the mandatory reconsideration, if that is unsuccessful you can then contact the Benefit Centre to download and print for SSCS1 and attach it to your mandatory reconsideration notice, sending it directly to HMCTS. https://www.gov.uk/appeal-benefit/decisions-made-on-after-28-october-2013 The claim for JSA should be accepted but you will need to show that you are willing, able and capable of seeking work with some reasonable agreed restrictions due to your medical condition. If you state that you are not able to be willing, able and capable of seeking work then your claim for JSA will be refused and you will not receive any income from ESA or JSA pendig the outcome of your appeal.
  8. Childcare issues, if the child lives with the claimant then childcare responsibilities would be considered on the JSAg,, but if the child is not resident normally with the claimant then unless there is a court order to state the days of residence/contact then that won't be considered as a reason to restrict availability. The College course can be considered as long as the claimant can show that there are reasonable prospects of obtaining full time work in the pattern around the course or the claimant would be willing to rearrange hours or give up the course to take up full time employment. If neither of these options is something the claimant is willing or able to do then there could a restricted availability decision to be referred to DMA and benefit entitlement could be at risk. Also the claimant will still be required to follow a reasonable JSAg which would still include internet access to be used throughout the benefit week, that could be using job clubs, the jobcentre internet access or the local library. If the claimant is not able to do this then again an availability doubt could be raised in addition to an actively seeking referral.
  9. Yes that it something that they say is available but the finer details such as who is going to oversee the community placements haven't been ironed out in full and agreed, the other bits are already available and in full use. It is current running under the Mandatory Intervention Regime it's part of my current job role dealing with post work programme claimants. The ideas are there and ready to go but no actual details are available to those of us working with this claimant group they have until April 2014 to get the details finalised :o
  10. Thanks for getting the link to work Mr P Yes by the looks of it as long as you meet all the conditions of entitlement for receiving JSA then the course would not have any effect on your claim, but it's easy to say that it wouldn't it's proving it that is the problem. You need to be able to show that the type of work you are looking for is available in the pattern that you are looking for. If you can find the type of vacancies BUT they all state they clash with the course you will be seen as limiting your availability and the decision made would be correct.
  11. The link doesn't work sorry. As long as you can prove that the work you are seeking is available for the days you are available to work then that could be fine, but you may find you struggle depending on the type of work you are seeking, also, did you state on your education form if you would be willing and able to rearrange the days of your course or if you would be willing to give up the course if offered a full time job. A course doesn't have to be 16 hours a week to be classed as full time.
  12. What does the college/education establishment's prospectus deem the course to be? full or part time? Usually a student loan is awarded for a student on a full time course
  13. nothing in place for post 6 months after being a work programme complete, top brass still thinking about it!
  14. Flumps is alive! I took a break sorry as I had an awful lot going on at home and work and needed some time out, also although I know the comments such as the one above is mostly meant in a joking manner I will be honest, I have to put up with 9-5 mon-frin but I don't in my own time if that makes sense?
  15. You must be within 11 weeks of expecting your baby, and it must be your first child. Did you complete the form fully and have a midwife or consultant complete the back page of the form? If you are not happy with the decision you can contact them and ask for form GL24DWP to appeal against the decision.
  16. You will need to close your claim for JSA when you go abroad and on your return to the UK you can make a rapid reclaim. You will need to speak to your MPPI provider to discuss what will happen with regards to your claim.
  17. Simply call the office and explain that you child has suspected chicken pox, you have no alternative childcare to be able to leave him at home and do not feel that he should be bought into an office where there may be vunerable people with lowered immune systems. They ,ay ask how old he is and as long as he is 12 or younger it would not be a problem to excuse you from your signing due to a domestic emergency, you would then be advised of your next attendance and payment should be released as normal
  18. Yes as Antone said, PILON is counted as income. You can make your claim for JSA from the first day you are unemployed
  19. osdset by typing my previous comment I only meant that under most circumstances if you had a sickness bug you would normally expect (under normal conditions) it to last 48 hours. It is a question that is asked when a claimant contacts to advise they can't attend due to sickness, sdo I am simply advising what happens in the office I work in. Jasta11 yes it is strict, in fact if I was to phone in sick first thing in the morning to say that I wasn't well enough to go to work I would be advised that I would be contacted at lunch time to see if I had recovered sufficiently to go to work in the afternoon. I would also have to call in daily until I either had a fit note or returned to work.
  20. Charlotte_Henderson, if you have an illness that is not a 24 hour bug then of course you can contact to advise that you are unwell and unable to attend the appointment. You may be asked how long you expect to be unable to seek work so that a new appointment can be booked if necessary. Jasta it is true that a jobseeker can declare 2 periods of sickness in a 12 month period but "the working people" are also subject to sickness policies too, something like the Bradford Factor or something similar and they can be dismissed for exceeding the company periods of sickness. I work part time for JCP and if I exceed the sickness absences set for working hours (5 days per year) then I would face disciplinary action.
  21. Our local area no longer accept JSA claims by telephone under any circumstances. If a claimant has no access to the internet at home then they are referred to alternative access.
  22. If you are referring to the work program then you simply contact them on the day in question to advise you are unable to attend (if possible contact a day or two before the scheduled appointment), you won't need to provide a fit note from your GP, you should then also notify the JCP office so that you can have the appropriate form posted out (JSA28) to cover you in case the providers decide to make a referral to DMA for failing to attend. If it is just a JCP appointment/signing then contact the office again on or before the day and the form JSA28 will be posted you for you to complete and return.
  23. Personally I would apply now to get the claim up and running, I believe there is a section within the claim to add additional notes and you can then give the information that you are due to move and would like your new job seeker interview to be conducted at the new jobcentre.
  24. Once you have been claiming for a period of 6 months you are expected to open your job search further and look at other types of employment, once you get to work program then yes you are required to apply for any vacancy that you are qualified and capable of doing.
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