Lloyds Loan

[louisef912]

hello

please can anyone help. I currently pay £450 to repay a loan with lloyds this month they took £1400 with no notice at all. Because of this I have been unable to pay other bills and i am been charged for missing payments. Lloyds loan finally agreed to give £750 back which took 5 days and even now they have only given £700 back. Is there anything I can do.

Thank you

[broke dave]

Did you have any arrears on the loan account? Also did you incur any charges because of this?

[louisef912]

There was arrears on the account the normal amount I pay is £270 but I am currently paying £450 pm to get back up to date with the arrears. Only charges incured was on credit cards and bills that couldn't get paid because of them clearing the account of all my money

[christinajanep]

since paying the £450 have you made late payments or not paid at all, from £450 to £1400 is a huge jump and i'm trying to work out why theyve done it. Normally they have to notify u in writing if the amount they are taking changes. do u pay by direct debit

[louisef912]

since starting to make the £450 pound payments over a year ago there has been no late payments at all they said they had done it as it had come to the end of the agreement but there was no warnings given at all.

[louisef912]

and yes i do pay by direct debit out of a lloyds account and apparently lloyds authorised the payment

[christinajanep]

i would of thought that the increased payments covered all arears on the account so the last payment should of been the same as your paying now not 950 more.

[louisef912]

do you know of anything i can do the only reason they reimbursed 700 was because i was unable to pay my rent, bills and other payments as they left me with £100 in my account. They took £1100 in the first week of this month then another £300 ten days later.

[christinajanep]

it does sound seriously wrong to me, but then nothing that lloyds do suprises me at the moment.

when u took out the loan, did it state that the last payment would be bigger than normal

[louisef912]

no it didnt its not even the end of the loan its just the end of the agreement to pay the £450 instead of the £270 to catch up.

[midnightshadow]

help i need LloydsTSB loans depatment address .....