Dogspods -v- Intelligent Finance

[Dogspods]

S.A.R. letter sent today - will keep you updated.

[babynan]

S.A.R. letter sent today - will keep you updated.

 

 

Good Luck...........

[Dogspods]

Had a telephone call from IF this morning, very nice lady (didn't get her name) asking if I wanted all account correspondence, just the statements for the period requested or to save me the £10 fee they would get a member of staff to go through the statements and list any charges applied for me. Asked them just to send me the statements and she said this was easier if I was claiming back the charges as I would have a complete record!

Surprised is not the word, very polite and very helpful - other sections of HBOS should take note and learn a great deal.

[Dogspods]

IF agreed to settle in full, but 2 weeks later still waiting for cheque!

[xpuser]

I would be interested to see what happens, or what you have to do to get them to settle.

 

I have recently sent back my acceptance letter, hoping they would just put the money back into my account. Still no money yet, having said that its only been less than a week since I sent the acceptance letter.

[babynan]

IF agreed to settle in full, but 2 weeks later still waiting for cheque!

 

I think that you should give IF a call, and tell them that you are still waiting and that if you dont get your money within 4 days you will proceed to file with the court and will then claim court costs plus interest..........

Hopefully that will give them the jolt that they seem to need..... Probably your papers etc have been buried under mountians of other claims etc and has been forgotten about.

Good Luck:p

[Dogspods]

Cheque arrived this morning, hand written on what looks like a personal cheque (they've probably paid me off with the money from the office coffee round!) I was expecting something computer printed - how professional looking is that!

[babynan]

Cheque arrived this morning, hand written on what looks like a personal cheque (they've probably paid me off with the money from the office coffee round!) I was expecting something computer printed - how professional looking is that!

 

 

HI, maybe they are trying to give cheques the ' personnal touch '

 

But thats is good news.................... WELL DONE:lol:

CONGRATULATONS !!!!!!!!!!!

[babynan]

Cheque arrived this morning, hand written on what looks like a personal cheque (they've probably paid me off with the money from the office coffee round!) I was expecting something computer printed - how professional looking is that!

 

 

HI, maybe they are trying to give cheques the ' personnal touch '

 

But thats is good news.................... WELL DONE:lol:

CONGRATULATIONS !!!!!!!!!!!