Dingwalldemon v Nationwide **WON**

[christhesparky]

Have you had any payment yet? i rang them last week, they said i should have my cheque within 10 working days, so hopefully will have it this week so i can get it in the bank before i go on holiday! fingers crossed

[Aqualibrium]

CONGRATS!!

 

I received an offer and accepted it on the 25th July, so I guess we're all waiting for the postman then

 

Did Nationwide tell you that it would be a cheque btw? I haven't called them, I emailed them yesterday, but perhaps I should just call.

[christhesparky]

CONGRATS!!

 

I received an offer and accepted it on the 25th July, so I guess we're all waiting for the postman then

 

Did Nationwide tell you that it would be a cheque btw? I haven't called them, I emailed them yesterday, but perhaps I should just call.

 

I am claiming for a closed account, so i should get a payment by cheque ( I hope) they wouldnt pay it into a closed account would they?

[Aqualibrium]

Hmm... don't quote me, but I suspect if there are any outstanding amounts in relation to the account, it would first be used to pay that and the remainder sent to you. I think this is how it works if the account is still open and in debt, I am unsure about when the account is closed and perhaps with a debt collecting agency.

If you don't owe them any money, it shouldn't be a problem and yes, in that instance, I think they would send a cheque. I don't see any benefit to them to put the money in a closed account, they have no reason to try and buy time as they have settled anyway.

Good luck.

[dingwalldemon]

Got the money on Monday along with a letter thanking me for accepting their offer! Money payed into the account about 4pm.

[Aqualibrium]

Nice one! Congratulations!

I take it your account is still active with Nationwide then?

[dingwalldemon]

Yes, they have so far made no attempt to close it. They make you wait for your money though!. I kept calling them up wanting to know why my name wasn't on their spreadsheet from the legal dept to receive payment.

Call them it's worth it, i got my name on it straight away! That was the Thursday, letter and money by Monday. 01604836938.

They tell you they have 28 days from receiving the acceptence but this speeds things up or at least it did for me.

Regards

[Aqualibrium]

Ahh ok, thank you very much. I shall give them a call today.

I read on here that Nationwide haven't actually closed any accounts for a few weeks now, perhaps they don't think it's worth it, considering the FOS can claim compensation for anyone who does have their account closed, just purely for exercising their right to complain.

As for the 28 days, the FOS told me that they give them 6 weeks following Nationwides receipt of my acceptance form, I would imagine though that it would be in their interests to tie up as many loose ends as possible, to concentrate on the test case and as they are bound by any offers made (which they state on their website), they have no choice in the long-run.

[dingwalldemon]

Yeah F O told me 6 weeks but NW say 28 days! Go's to show they are aware but dragging it out. N W in no rush despite the F O saying pay PROMTLY!

[Aqualibrium]

Hey Dingwalldemon,

 

Just to let you know, I called NW today and the very nice lady told me that they received my acceptance form yesterday and that payment should be made in 14-28 days.

 

They've had 1 day, maybe I'll call them back in 6 days just to "check progress" of our transaction

[christhesparky]

well they have moved the goalposts, after being told i would have the cheque within 10 days, recieved a letter this morning askig for me to forward a copy of some id

why did they not mention this last week when i rang them