I sent RED a cca request on 19 July, recieved by them on the 23 July, i havn't had a reply from the yet. today i got a further letter from the demanding immediate payment and that it has been passed to doorstep collection department... Is there a template letter i can send them to stop anyone calling at the house as this is in dispute? Cheers christhesparky

got back from my holiday today, amy YES my cheque was here waiting for you, so you should get yours soon trickyt

well they have moved the goalposts, after being told i would have the cheque within 10 days, recieved a letter this morning askig for me to forward a copy of some id why did they not mention this last week when i rang them

Further update, letter from nationwide this morning, got all excited, expexting my cheque, the b*&^%$ds, they are now asking for a photocopy of my driving licence or passport to verify my identity. so how come they can send out all my statements, my fob off letter, and deal with the FOS, but when it comes to them sending the cheque all of a sudden they need some ID, why didnt they mention this last week when they said the cheque would be with me in 10 working days???

update time went through the FOS, nationwide agreed to refund all of my charges, just awaiting my cheque

I am claiming for a closed account, so i should get a payment by cheque ( I hope) they wouldnt pay it into a closed account would they?

Have you had any payment yet? i rang them last week, they said i should have my cheque within 10 working days, so hopefully will have it this week so i can get it in the bank before i go on holiday! fingers crossed

i went down the financial ombusman route, nationwide have agreed to settle, just awaiting my cheque from them now

Yes, acceptance form all signed and ready to go, just got to wait for the cheque now.

Got a reply from the F O this morning, although they admit no liability nationwide have offered to pay me the full amount of my claim, including interest IVE WON

Well Done, Im in the same postion as you, had the above letter on the 28th June so just awaiting an offer really

just had a phone call from them, 2 days after their cca time was up, offering to write off one of the outstanding amounts!!! so i suppose it is a partial victory

sent them a cca request, time up today and surprise suprise, not a peep from them, should i cancel the direct debit now or wait the 30 days til they are commiting an offence?

just a quick question, i recently cca'd welcome regarding an old loan, which was issued without my knowledge (to reduce arrears on a previous loan) by the local collections unit. however as this was issued without my knowledge and as yet have not produced a signed agreement yet (9 Days and counting) or sent me a statements showing the current balance, can i cancel the direct debit when the cca time is up?

well done eddiemno, hope you've left them enough to pay me mine!!!!