stew1275 versus RBOS

[stew1275]

Been on holiday and came back to three letters, one from the RBOS and two from the FOS.

We had signed acceptance of full charges repayment and some of the interest, approximately 1/4. We felt that the situation was getting on top of us and at least we were getting a bit extra for the grief.

 

First letter from the FOS is basically a standard update for procedures now that the court case has begun.

Second letter is to confirm that they have passed the acceptance to the RBOS and that the bank should forward payment within 6 weeks.

 

RBOS letter would appear to be an automatic offer for all the charges minus the interest, ie - the original first offer that we refused.

 

My partner contacted the FOS who have indicated that this is indeed an automatic resonse and that we should write to the RBOS to clarify acceptance of the last offer and how they should pay us, either cheque or credit an existing account.

 

This may provide a bit of hope for anyone that has been offered settlement from the banks prior to the court case and refused it.

 

Of course there is still time for a sting in the tail.

[stew1275]

RBOS have paid up as per last offer they made! Yippee :o

 

We have one other account to reclaim charges on for around £750 + interest.

 

Given the current state of play with the court case, how do we approach this, I presume we still ask them for repayment threatening court action as per usual.

 

Big thanks to all concerned.:grin:

[stevokenevo]

Congratulations on receiving your money!

 

You should proceed as normal with any new claims, the bank will send you a letter informing you they dont have to deal with your claim, but give them the 14+14 days and get your claim in never the less............