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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Total bankers***won***


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OOOOOhhhhhhhh Yesssssssss!

So easy when you know how.

One other thing, does it work out the interest to today because my original claim was back in december and the interest was to then so the ammount will be different now?

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Have you still got the calculations for your calim with the court? Did you say anything in the particulars about claiming daily interest rate? As you have submitted a claim with the courts already you really need to send a schedule that shows the same amounts to DG.

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This is part of my claim.

 

1.between the dates of---------and--------the defendant applied numerous default charges to the claimants bank account.

2

3

4Under the county court act 1984 the claimant is entitled to interest at at arate of 8% per annum from the date they were deprived of the money to the date of this claim. This ammounts to a total sum of £539.25, continuing to accrue at the statutory daily rate of 0.021% until judgement or earlier payment.

 

 

should i try and work out the original total plus a daily rate of 0.021%?

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Do you still have the original schedule of charges which lists the charges etc? If you do you need to send this to DG with a covering letter stating that you are claiming daily interest. As long as the schedule agrees with your claim you should be fine. If not you need to try and compose a schedule to agree with your claim.

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As long as it lists the amounts, see if you can put the dates in a column next to the amounts. I don't know the MSE schedule so I am not sure what exactly you have got.

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Try and give DG as much detail as poss that way they can't stall stating they don't have all the info.

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Here is a copy of mine:-

 

Dear Sir,

 

**************‘v’ HSBC Bank plc

Claim No: *********

Date Issued: 14th March 2007

Please find enclosed a copy of my schedule of charges and interest claimed under section 69 of the County Court Act 1984 at 8% from the date of each charge to the date of the claim. Please note that I am continuing to claim interest at 8% until judgement or settlement at a daily rate of £0.77 per day.

Yours sincerely

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I have worked out the interest on my charges before interest at 0.499065p. Shall I round it up or down?

 

or shall I just write that I will be adding interest at a daily rate of 0.021% until judgement or earlier payment.

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You're welcome. (You weren't bothering me at all :) ) Keep us posted and take care.

 

Jo

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Just had a phone call from HSBC. "Just to let me know that my personal account has gone over the agreed overdraft by a piddleing ammount. Suggest I turn this overdraft, my credit card balance and another account balance into a loan so as to bring accounts to zero." All this is to "help" me manage my finances better.

I have never had a call to advise me of anything like this in the 15 years plus that I have been with them!

Is this just harrasment because I am claiming against them? Is this a prelude to closing my accounts? You know, get balances to zero then close when I agree to loan?

Has or is anyone else having the same kind of thing?

Also I thought today was a "Bank" holiday?

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IT'S CALLED A MANAGED LOAN AND UNDER NO CIRCUMSTANCES FALL FOR THAT ONE.......they will have you by the short and curlies for a long, long, time. next time they ring - just tell them you are reclaiming bank charges and don't think it the right time to be discussing your finances - you are expecting an upturn shortly and will be in to help out the overdraft.

 

if you really want to see some sad, sad stories - read some of this:

Who has had Managed Loans? (multipage.gif1 2 3 4 5 ... Last Page)

one after another. it really gets to you after awhile - look at post number 24 of this threadHusband v HSBC - Paid :-) (multipage.gif1 2) to see how low hsbc can sink.

 

if at the end of everything - you really, truly need a loan - make sure it is a regular loan and not a managed loan. but try your damnedest not to take a loan from them.

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