Abbey National Graduate Account

[heyjude]

Hi. Im new to the site after reading about it in Daily Mail. I have been a customer of Abbey for approx ten years, the last three years having changed my account to a student account (mature student) which I maintained within the o/d limit.

 

However, since graduating, until recently I was unable to find a job. My overdraft limit was exceeded by 27p due to aq direct debit going out earlier than expected, for which IO was charged £30-00. I was then charged a further £20-00 for just being over my limit.

 

This has escalated over the past few months, and although I have tried my hardest to bring my account into some kind of credit, every month there is another charge, so even when I get into credit, they charge me for having been overdrawn therebye putting me back into debit.

 

I have phoned Abbey three times to plead my case, to no avail. Just the usual tripe about being comparible with other high st banks etc. Last week I called in to see the branch manager, and after some time where I was asked to discuss my concerns in front of a que of people, she agreed to re-credit the last £30-00 charge, and said that she had done this on computer whilst we spoke.

 

One week later, I found that she had not done this. Anyhow. I now have a job and would like to start the proceedings against Abbey. However, I am worried that they willl immediately recind my overdraft, as though I am about to start clearing it am not in a position to do so immediately.

 

Has any one got any ideas or shall I just put up with it in order to have enough time to repay the o/d. They have charged me £220-00 in the last five months for a maximum of £30-00 ovef limit, most of which was incurrewd throught their charges.

 

Thanks for any ideas. Heyjude

 

[edited by Site Admin - sorry, I found it really difficult to read when it was all one block of text.]

[heyjude]

Hi. Im new to the site after reading about it in Daily Mail. I have been a customer of Abbey for approx ten years, the last three years having changed my account to a student account (mature student) which I maintained within the o/d limit.

 

However, since graduating, until recently I was unable to find a job. My overdraft limit was exceeded by 27p due to aq direct debit going out earlier than expected, for which IO was charged £30-00. I was then charged a further £20-00 for just being over my limit.

 

This has escalated over the past few months, and although I have tried my hardest to bring my account into some kind of credit, every month there is another charge, so even when I get into credit, they charge me for having been overdrawn therebye putting me back into debit.

 

I have phoned Abbey three times to plead my case, to no avail. Just the usual tripe about being comparible with other high st banks etc. Last week I called in to see the branch manager, and after some time where I was asked to discuss my concerns in front of a que of people, she agreed to re-credit the last £30-00 charge, and said that she had done this on computer whilst we spoke.

 

One week later, I found that she had not done this. Anyhow. I now have a job and would like to start the proceedings against Abbey. However, I am worried that they willl immediately recind my overdraft, as though I am about to start clearing it am not in a position to do so immediately.

 

Has any one got any ideas or shall I just put up with it in order to have enough time to repay the o/d. They have charged me £220-00 in the last five months for a maximum of £30-00 ovef limit, most of which was incurrewd throught their charges.

 

Thanks for any ideas. Heyjude

 

[edited by Site Admin - sorry, I found it really difficult to read when it was all one block of text.]

[BankFodder]

Firstly can you find the paragraph return key on your keyboard and learn how to use it please.

 

 

Secondly. I would normally advise you to go for the throat but there is certainly a risk that they might close down your account and overdraft.

 

You might be advised to open a new account elsewhere is preparation for the big day.

 

Pay back your ovedraft with Abbey and when you are ready in a few months - with nil or minimal OD and a new escape account waiting, attack Abbey for your money.

[BankFodder]

Firstly can you find the paragraph return key on your keyboard and learn how to use it please.

 

 

Secondly. I would normally advise you to go for the throat but there is certainly a risk that they might close down your account and overdraft.

 

You might be advised to open a new account elsewhere is preparation for the big day.

 

Pay back your ovedraft with Abbey and when you are ready in a few months - with nil or minimal OD and a new escape account waiting, attack Abbey for your money.

[heyjude]

Hi I thought i posted this last week but I must have pressed the wrong button. I am new to the site and have a problem with Abbey. I have a graduate account with an overdraft limit of £16000. Approximately four months ago I exceeded the limit by £22-00. I was charged £30-00 for this and whilst, and in the following months have been absolutely hammered with bank charges. I have tried to keep the account within the limit, but everytime I pay an amount in, the following month they ad extra charges which take me over the limit for which they again charge. Once I was 27p over my limit and they charged me £30-00. These charges actually put me over the limit and keep me there. I have spoken both on the telephone and in person to Abbey and pleaded my case. They refuse to raise my overdraft limit even slightly to allow me to have an overdrawn free month.It has caused me hardship and worry trying to get my account within the limit. This month they have charged me £50-00 in charges. The manager in my branch agreed to refund the last charge of £30-00, and actually said she had done it in my presence, but when I checked the following week she hadn't. I have held an Abbey account for over ten years without going overdrawn. It is only the last few months that I have had this proble, and Abbey have charged me a total of £210-00 for the princely sum of £22-00. I would like tyo take action, but am worried that they will immediately recind my graduate overdraft, and I am not in a position at present to repay this amount immediately. Can anyone give me some advice. Thanks

[heyjude]

Hi I thought i posted this last week but I must have pressed the wrong button. I am new to the site and have a problem with Abbey. I have a graduate account with an overdraft limit of £16000. Approximately four months ago I exceeded the limit by £22-00. I was charged £30-00 for this and whilst, and in the following months have been absolutely hammered with bank charges. I have tried to keep the account within the limit, but everytime I pay an amount in, the following month they ad extra charges which take me over the limit for which they again charge. Once I was 27p over my limit and they charged me £30-00. These charges actually put me over the limit and keep me there. I have spoken both on the telephone and in person to Abbey and pleaded my case. They refuse to raise my overdraft limit even slightly to allow me to have an overdrawn free month.It has caused me hardship and worry trying to get my account within the limit. This month they have charged me £50-00 in charges. The manager in my branch agreed to refund the last charge of £30-00, and actually said she had done it in my presence, but when I checked the following week she hadn't. I have held an Abbey account for over ten years without going overdrawn. It is only the last few months that I have had this proble, and Abbey have charged me a total of £210-00 for the princely sum of £22-00. I would like tyo take action, but am worried that they will immediately recind my graduate overdraft, and I am not in a position at present to repay this amount immediately. Can anyone give me some advice. Thanks

[BankFodder]

You did post it in a thread called Graduate account. It has had some replies.

[BankFodder]

You did post it in a thread called Graduate account. It has had some replies.

[heyjude]

Thanks for the replies,

 

As you can see I have learned to use the paragraph return key.

 

In reply to your question Dave, no MY overdraft does not exceed the amount taken in the last six years. In fact I have my statements since 1994!!, and it is only since changing to a student account that I have had an overdraft, and only in the last few months that the limit has been exceeded.

[leehughes]

Overdraft does not EXCEED amount of charges???

 

Confusing cos you then imply that charges are low cos they are only in the last few months!!!

 

Correct me if I am wrong but that is how I read it!

 

Regards

[heyjude]

I have a graduate agreed overdraft of £16000. I exceeded this accidentaly by a small amount due to a standing order going out earlier than normal. This started a range of charges and penalties totalling

£220-00 in the past five/six months.

 

I dont think I implied that the charges were low. In fact I think the charges are absolute extortion.

 

However, I realise not as high as some peoples on this site who have been overcharged for a number of years.

 

Does this clarify matters. Thanks for your response

[Tahgrant00]

Hi Heyjude,

 

I am in the same position as you.

 

I have an Abbey National students account, and last month I went over my overdraft limit (£1,250) by under £20, therefore occuring the £30 penalties.

 

When my wages were paid in this month they took it all in charges, leaving me once again over my overdaft limit, when i called abbey, I waas told that there is a pending charge of £260 due on the 26th March, which will once again put me over my O/D limit.

 

I am a student working part-time, I feel like there is no way out, like im just working to pay the banks fees......

[Tahgrant00]

another thing..

 

My mum who listens to LBC told me about 'the letter', and then I found this website..

 

tash.xx

[heyjude]

Hi Tash, I sympathise there seems to be no way out other than being able to pay in quite a substantial amount.

 

I think Ill take previous advice i.e pay off the overdraft as soon as poss and go for the jugular. I already have another bank account

 

 

 

Merged threads, please keep to the same one.

[heyjude]

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