G24/Trace/BW ANPR PCN appeal refused - now Letter of Claim - Costa Coffee Car Park Perivale, West London, off the A40

[FTMDave]

I'm at work now.  When I knock off late this evening I'll read all your correspondence and then draft something.

 

You are, however, mistaking what sort of letter you should be writing.  There is no point in writing about care issues and elderly people to spivs, cheats & charlatans.  The tone should be "I'm not paying you a penny, your case is pants and if you take me to court I'll give you the hammering of your lives".

 

More later.

[Hamz909]

Thank you FTMDave 

 

to honeybee13 : I did search it, but did not find examples of actual letters, however lots of posts mentioned it.

[honeybee13]

At the top of the private parking forum is a thread called PPC Successes. These are thread where people won against private parking companies and most of them will have a 'snotty letter' after people received a Letter of Claim from a PPC.

 

Don't try to reason with them, you need to show them you've seen through their game and will be trouble if it goes to court.

 

HB

[dx100uk]

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[FTMDave]

If something like this ever happens again, don't correspond with the fleecers.  As you can see, it's got you nowhere.  Even worse, you've thrown away legal protections.  In any hypothetical court case they would need to sue the driver of the vehicle.  They didn't know who this was, they knew the name of the registered keeper, but the driver could have been a completely different person.  But then you outed yourself as the driver.

 

However, don't worry, their claim is so poor that maybe before you wrote there was a 1% chance of them doing court and now it's 2%.  Their case is still rubbish.

 

Certainly writing to Trace was a waste of time.  Even if they were nice, helpful people - they're not - there would be nothing they could do.  It's not their debt.  They can't do anything.  Your dispute is with G24.  This, BTW, was a mistake I often made before I came across the site and realised the law on debt collection agencies.

 

Anyway, snotty letter time.  How about -

 

 

Dear Rachael & Sean,

 

cheers for your Letter of Claim.  I rolled around on the floor in mirth at the idea you thought I'd actually take such tripe seriously and cough up!

 

You and your greedy client know full well why this sum isn't payable.  I've told you both enough times.  The invoice should have been cancelled months ago.  But you've gone on & on with your tedious letters, presumably hoping to bore me into submission.

 

So you're finally threatening court, are you?  Fine - go for it!  It is abundantly clear from industry guidelines that any court claim would be vexatious, so I'd delight in giving your client the hammering of their lives and then spending the dosh from an unreasonable costs order under CPR 27.14(2)(g) on a nice, pleasant holiday, while all the time laughing at your & your client's expense.

 

I look forward to your deafening silence.

 

COPIED TO G24 LTD

 

 

Wait until early January to send it.  There's no rush given their deadline.  That gives time for the other regulars to add tweaks.  When the time comes, invest in two 2nd class stamps and get two free Certificates of Posting from the post office. 

 

The reason we say to send it both to the solicitors and to the fleecers is because, in this murky, money-grabbing world of the PPCs, both BW Legal and G24 are out to get you, but BW Legal are also out to egg their clients on to start a court case, however hopeless, to get the readies rolling in.  Let the fleecers too know they'd be best to drop you like a hot potato and go after someone else daft enough to be scared of their threats.

 

There are no absolute guarantees, but so far on CAG a snotty letter has generally made G24 skulk away into the shadows.

Edited December 25, 2022 by FTMDave
Typo

[Hamz909]

Thank you for your thoughts and your snotty letter. 

Just wondering if it's better to send both letters by recorded delivery in view of the postal strikes etc. I don't want to give them the excuse that they haven't received it. 

Thank you. 

[dx100uk]

1 hour ago, FTMDave said:

When the time comes, invest in two 2nd class stamps and get two free Certificates of Posting from the post office. 

you cant be penalised for missing the 30 days.

 

dx

[FTMDave]

I've had a look at Google Maps, and I doubt Costa run the car park, given it's shared with KFC.

 

However, I may be wrong, a polite e-mail which explains your position to the CEO can't do any harm, nothing ventured ...

[Hamz909]

The car park is for use by Costa and KFC customers. There are no other businesses there.

[FTMDave]

Yes, I know.  Try the Costa CEO.  It's only an e-mail.  Nothing to lose by trying.

[lookinforinfo]

If Costa fails you could try 

 

 Meghan.Farren@yum.com

Ms Meghan Farren is the CEO of Kentucky Fried Chicken.

[FTMDave]

Belt & braces.  Try the lot. 

[Hamz909]

Just wondering if it would be better to send it to bwlegal and G24 by email instead of post? 

[honeybee13]

See what others think but it you do that you risk them sending in paperwork by email at 23.59 the night before a hearing, which will leave you at a disadvantage.

 

HB

[dx100uk]

no never ever use or give the fleecers or their dogs an email.

 

dx

[Hamz909]

Unfortunately, that ship has sailed as I have been in contact with both G24 and bwlegal by email - that's before I found your website with all the helpful information. I will ensure that all my contact from now on is via royal mail. 

[honeybee13]

You can tell them not to use email, someone cleverer than me will explain.

 

HB

[dx100uk]

Use email then 

 

We'll cut it off later if need be.

 

Dx

 

 

[Hamz909]

I've made some minor tweeks but the body is mostly unchanged. 
------------------------------------------------------------------------
Dear BW Legal , 

Thanks for your Letter of Claim.  I rolled around on the floor with laughter at the idea you thought I'd actually take such tripe seriously and pay up!

 

You and your greedy clients (G24) know full well why this sum isn't payable.  I've told you both enough times. The invoice should have been cancelled months ago.  But instead you've gone on & on with your tedious letters and emails, presumably hoping to bore me into submission.

 

So you're finally threatening court, are you?  Fine - go for it!  It is abundantly clear from industry guidelines that any court claim would be vexatious, so I'd delight in giving your clients the hammering of their lives and then spending the money from an unreasonable costs order under CPR 27.14(2)(g) on a nice, pleasant holiday, while all the time laughing and your & your client's expense.

I look forward to your deafening silence. 

COPIED TO G24 LTD
------------------------------------------------------------------------
Thanks for your help and Merry Christmas 

 

I could also write in the email to the Head of Costa that if I got to court I'll make sure that I'd let the media know that I'm being charged £160 +court costs for being 11 minutes late after taking two elderly people, one of whom is registered disabled and the other was diagnosed with cancer, heart attack and open heart surgery for a meet up at Costa coffee for the first time since Lockdown as a way of improving their mental health. I'm sure the media will interested after the parking ticket story at KFC that was in the media. 

[dx100uk]

i'd leave that about costa for you 2nd letter poss to them.

 

 

[FTMDave]

Merry Christmas to you too.

 

The problem with Costa is that it may not be their own car park, there could be a different landowner who called in the fleecers.  Best to be nice and polite in an initial mail to the CEO, and see what happens.

 

The snotty letter looks fine.  We suggested "Dear Rachael and Sean" as it refers to the two spivs who run the company  http://parking-prankster.blogspot.com/2016/10/excel-parking-youve-been-gladstoned.html  and using their names shows you've done your homework on them and the game is up.  Plus they must have worked out by now that the letters are connected to CAG and so you've got back up.   

 

 

Edited December 25, 2022 by FTMDave
Typo

[Hamz909]

Thank you FTMDave. 

[Hamz909]

Happy new year everyone. 

I sent the snotty letter (post and email) and this is the reply I received today (by email).

 

<><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><>

 

Good Morning

 

Thank you for your email.

 

Whilst we appreciate the documentation provided, we would require evidence of a medical emergency on the date in question – 10 February 2022.

 

We believe that there is sufficient signage advising of the terms and conditions of the car park. The terms and conditions were breached due to the vehicle in question exceeding the permitted stay time.

 

The balance is due and owing.

 

Should you have any queries please contact our offices on 0113 487 0432 to discuss this matter further.

 

Kind Regards,

 

bwlegal

 

<><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><>

 

Any thoughts on what I should do, if anything?

I will also email the Costa CEO today to ask if he could intercede in this matter.

 

Thanks for your help.

 

[FTMDave]

Just quickly, so i don't have to read through the whole thread, haven't you already sent them medical details?

[Hamz909]

I have sent them a medical report for one the gentlemen to confirm that he is elderly and had cancer, open heart surgery as well as other things, and also the other elderly gentleman is disabled and I sent them a copy of his disabled badge.