Thank you.

I would to add an update. Just when I thought that my snotty letter had worked I received a letter from Trace today after no letters since Jan/Feb. The funny thing is Trace were chasing me first then the case was passed to BW Legal and now it has been passed back to Trace. It's the standard "pay us now and don't ignore this letter". Any advice or guidance will be appreciated. Thank you. Trace letter.pdf

Where is the q&a please?

Yes by debit but they can't find the record on the statement. I'm wondering if there was an error and the money wasn't taken.

1. Reg number was entered at time of payment. 2. Unfortunately, the receipt was lost. 3. Sorry, fine is my laymen term. It's a Parking Charge Notice. They didn't think they needed to keep the receipt once the barrier let them out.

My in-laws attended a funeral ceremony in Hilton double tree hotel in Ealing on 29/5/23 and parked their car in the hotel car park. The barrier opened and did not provide them with a ticket. As they both don’t speak English, their daughters (who arrived separately) asked the hotel receptionist if they needed to pay and were told that they can either pay at reception or pay at the machine on exit. They decided to pay at the machine and the car park barrier opened automatically when their car approached it so they left. A parking fine letter was sent to their address and they are not sure as to why, since they paid at the machine and the barrier allowed the car to leave normally. I asked them to check their account, and can't find the actual payment leaving their account, but in any case, the barrier allowed them to leave the car park normally. I have asked them NOT to reply to the fine letter until I receive advice. Your help is appreciated. Thank you. PCN hilton.pdf

I honestly think they don't care, they'll fine everyone.

Perhaps deliveries/ post office etc have exemptions... not sure but the rules here, the only sure thing is that Ealing council want to screw me (and you) out of our hard-earned money.

Thanks for your input. I cant see any sign that specifically states that it operates 24/7 however there are no restriction times either so it can be inferred that the restrictions are 24/7.

This is the google maps link: Google Maps WWW.GOOGLE.COM Find local businesses, view maps and get driving directions in Google Maps.

thanks for that. I posted it in the wrong section and could not delete the original message.

I received a PCN from Ealing Council today (27/04/2023). The letter is dated 26/04/2023. The alleged infringement was on 10th of April. I have been given a fine of £130 for "traffic contravention 52JM - failing to comply with a prohibition on certain types of vehicle". The car was not driven by myself, and in any case, the person driving was delivering urgent antibiotics to a disabled elderly man. I can get a copy of the prescription as proof. I have gone to google maps and there is a little sign at the start of the road that only allows permit holders onto the road 24/7. Seems like a typical council money-making scam. Is it worth appealing or should I cut my losses and just pay?

I received a PCN from Ealing Council today (27/04/2023). The letter is dated 26/04/2023. The alleged infringement was on 10th of April. I have been given a fine of £130 for "traffic contravention 52JM - failing to comply with a prohibition on certain types of vehicle". The car was not driven by myself, and in any case, the person driving was delivering urgent antibiotics to a disabled elderly man. I can get a copy of the prescription as proof. I have gone to google maps and there is a little sign at the start of the road that only allows permit holders onto the road 24/7. Seems like a typical council money-making scam. Is it worth appealing or should I cut my losses and just pay?

Thanks lookinforinfo and dx100uk.

so keep silent, no respone?

I have an update!! I received the following letter today following the snotty letter. I must say, it feels that the tone is more amicable, however, they are still demanding payment. Just wondering how I should respond. Thanks in advance. <><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><> Dear Mr Hamz We write in reference to the above matter and your letter received 10 January 2023. It is the overriding objective of the courts for parties to settle matters amicably without the need for a formal hearing. This includes raising any disputes and concerns with either party, prior to the issue of a county court claim, to ensure court time is not wasted and additional costs are not incurred unnecessarily. If you believe you are not liable for this matter, please provide further evidence supporting your claim. Otherwise, the balance remains due and owing. Should you have any further queries, please don't hesitate to contact us on 01134870432. BW Legal

They are all out to take a piece of our hard earned money.

Thanks HB

Another update. No further word from BW Legal since the snotty letter other than the above, but I just received this email from G24: _-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_- Thank you for your recent correspondence. The outstanding amount is £160.00 we look forward to your prompt payment within 14 days. As your appeal has been rejected, any further correspondence may not receive a response, the options below are still open to you. Unfortunately your period of appeal has expired as explained on the back of your Contractual Parking Charge Notice. You now have one of the following options available to you: 1. Pay the outstanding Parking Charge. Payment of your Contractual Parking Charge Notice can be made via the payment line: 0333 733 3000 or by sending a cheque or postal order to G24 Limited, PO Box 3320, Gerrards Cross, Buckinghamshire, SL9 8WT. 2. If you choose to do nothing, we will seek to recover the monies owed to us via our debt recovery procedures and may proceed with Court action against you. The Independent Appeals Service (www.theIAS.org) provides an Alternative Dispute Resolution scheme for disputes of this type. We may engage with the IAS Non-Standard Appeals Service at our discretion should a dispute arise over this charge in the future. Appeals Team G24 Ltd _-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_- Any thoughts? Thanks Hamz

Thanks for the information.

I have just received another reply to the snotty letter via email : ---------------------------------------------------------------------------------- Good Morning Thank you for your recent email, the contents of which have been noted on file. Please complete the following to enable us to discuss this – BW Legal Reference: Full Name: First Line of Address: Postcode: Telephone Contact Number: Authorised Email address: Should you have any further queries please contact our office on 0113 487 0432. You can also contact us by signing in or registering to our Customer Portal at www.bwlegal.co.uk. Kind Regards, bwlegal® Email: parking@bwlegal.co.uk ---------------------------------------------------------------------------------- I don't understand why thrt have sent this second email because my original email already had all the information on it. Plus there is no way I'll give them my number

Why are they playing for time? What are they hoping to achieve?

I have sent them a medical report for one the gentlemen to confirm that he is elderly and had cancer, open heart surgery as well as other things, and also the other elderly gentleman is disabled and I sent them a copy of his disabled badge.

Happy new year everyone. I sent the snotty letter (post and email) and this is the reply I received today (by email). <><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><> Good Morning Thank you for your email. Whilst we appreciate the documentation provided, we would require evidence of a medical emergency on the date in question – 10 February 2022. We believe that there is sufficient signage advising of the terms and conditions of the car park. The terms and conditions were breached due to the vehicle in question exceeding the permitted stay time. The balance is due and owing. Should you have any queries please contact our offices on 0113 487 0432 to discuss this matter further. Kind Regards, bwlegal <><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><> Any thoughts on what I should do, if anything? I will also email the Costa CEO today to ask if he could intercede in this matter. Thanks for your help.

Thank you FTMDave.