Problem with PC Monitor

[stu007]

Hi Snowdragon

 

Just a question reference onedrive issue?

 

Have you ensured that all your Drivers are completely up to date by doing a manual search in windows 8.1 and also ensured that you have the latest windows updates again by doing a manual search in windows 8.1

 

The only reason I ask the above is the onedrive with Windows 8.1 can be a fussy bugger if something as simple a one driver isn't up to date or a windows update isn't up to date in that specific version with trying to use onedrive.

 

 

 

 

[stu007]

Hi SD

 

If your new system is running Windows 11 It could be that it is set in S Mode which will only allow applications to be installed from the Microsoft store only.

 

You can change this S Mode if it is in that very simply just go to this link and make sure and click on Windows 11 then follow the instructions to switch out of S Mode:

 

Switching out of S mode in Windows - Microsoft Support

SUPPORT.MICROSOFT.COM

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Learn how to switch out of S mode to install apps from outside of the Microsoft Store or to upgrade to Windows 11.

 

After you have done the above try to reinstall 360 Total Security.

 

(it does work on Windows 11 systems had it on my own but if in S Mode it wont install until you switch out of S Mode following the instructions above then after just reinstall)

[stu007]

Hi

 

I agree with dx100uk it could be numerous different issues

 

As its a new PC also one thing you need to check is that all your Device Drivers are up to date as well as it could be something as simple as one of these need updated that could be causing the update to fail.

 

Had this on my new laptop with Windows 11 one update wouldn't install with certain error code so checked my drivers and one need updated and as soon as I done that tried windows update again and the update installed.

 

To check your device driver it will take time to go through them all.

 

In the Windows Search Box Type   Device Manager them either click on it or just hit return to open it (you should be presented with a list of all the devices installed on your PC.

 

You will then need to go through each individual one.

 

Simply click on the device then right click, then click update driver, then click search automatically for drivers (you need to do this for each one and make sure your online while doing it)

[stu007]

Hi SD

 

as dx100uk stated hold down the Windows key at the same time press X, it will then display a list and from that list click device manager which then open a list of all your drivers which you can then update as I mention in post#108

[stu007]

Hi SD

 

Ok so pressing the windows key with X at the same time your should be presented with something like the below picture and you just hover over device manager and click it:

 

 

Once that opens up you should be presented with the below image which is a list of all the device drivers on your computer:

 

 

Now as an example from that list at the very top look at "Audi inputs and outputs" to the left you will see an arrow click on it and it will open to a another list of the device driver for that area and you should se something similar to below:

 

 

Now as an example you then on that open list you see Microphone array (Realtek High Definition Audio) hover over it then right click and you should be presented with the below image:

 

 

Once on that hoover over update driver and click on it and you should be presented with the below image where all you need to do is hoover over and click on Search automatically for drivers.

 

 

Now you will need to do this for the entire main list as this is a new computer there will be device drivers that may be out of date and need update so that is why I said previously that this may take you a while to do.

 

Once you have completed this try running windows update again