Bailiff breaking into wrong address

[AGS95501]

Bailiffs have broken into and entered the wrong address on behalf of SSE energy company.

 

They have left a warrant for a completely different occupant, house number and street name.

 

We have contacted police and SSE directly however SSE have been shockingly blasé about the fact men illegally broke into our home at their instruction while we weren't there.

 

Our house number and street name are clearly posted.

Who can we contact to pursue this further? 

 

 

[honeybee13]

Hello, welcome to CAG.

 

Could you tell us a bit more about the sequence of events and how the confusion happened please? People should be along to advise later.

 

Best, HB

[AGS95501]

2 hours ago, honeybee13 said:

Hello, welcome to CAG.

 

Could you tell us a bit more about the sequence of events and how the confusion happened please? People should be along to advise later.

 

Best, HB

 

Thanks for your reply, we returned home to find the lock tampered with and it had been broken into.

 

Our alarm system had gone off and we have the log of which systems within the house had been triggered showing they had been in the house.

 

There was a letter left from a supposed bailiff addressed to a complete different property. The letter said they had been acting on behalf of SSE energy company.

 

Our home and street are clearly signed, we have no idea how they have managed to mistake our home for the other property! SSE told us not to call the police and they would get back to us within 48 hours, no explanation or apology.

 

We contacted the police anyway and got a crime number.

Thanks 

[dx100uk]

But they've not changed your gas nor electric meter so they must have realised their mistake.

 

the only reason for a forced entry is to check the safety of the appliances after an external meter change due to debt or the changing of an interal meter.

 

 

[unclebulgaria67]

Work out the value of any loss suffered e.g. cost to put right any damage and also a compensation amount for distress that you have suffered and write to SSE demanding they pay you the amount or you will issue a County claim against them.

 

SSE are responsible for the actions of any agents acting for them.