Disputed vets bill - now Dca letter . Amount increased!!

[delect]

Hi.

I have a debt with a vet .we had been with them for millions of years and always paid..no matter what.

 

Our last visit we disputed the amount due to incorrect advice and took them to the vet board(they won our disputed malpractice)

 

Within a week of us stating to our vet we were querying amount and letter of malpractice complaint they had put our debt to a dca and threw us out practice the same day. . 

 

Had our 1st letter from dca and it has jumped by £300

 

There doesnt seem to be anywhere I can call for advice or do we have to pay this amount on top of the debt(the vets conditions were £20late fee pmt) 

 

Anybody lead me in the correct way plz

[Bazooka Boo]

IGNORE the DCA who is it?

 

What is the vets complaints procedure and have you exhausted it?

 

Complaining about a vet

WWW.CITIZENSADVICE.ORG.UK

---

What to do if you have a complaint against your vet for negligence or misconduct.

 

[delect]

I wrote an email to said vet, explaining I was contesting/unhappy with fees and to stop the dca.

 

Their response was it was passed to dca so I have to contact them as nothing to do with the vet now.

 

I have had numerous talks with vet management in regards to incorrect diagnosis.

 

I suffer with MH so their original diagnosis and all the initial stress etc made me do tests which I would never have done (as backed up over years of different  times I have visited them noting ..(me)

 

did not want xyz done. 

 

Hope I make myself clear. ..

[Homer67]

Debt Collector is powerless and cannot increase any amounts the Vet alleges is owed.

 

Any Letter Before Action would have to come from the Vet not the DCA and a DCA is not a Bailiff.

 

Ignore the DCA completely, do not engage with them.

[delect]

Homer67.

The amounts increased by the dca is a charge of £72 as per our clients terms and cond. Of business to cover today's visit...

I have no clue what the other £230 is for.

They also state they will add £175  when court action begins

[Homer67]

@delectthat figure sounds like a bailiff fee, who is the DCA?

 

Scan up a redacted copy of what they have sent you

[Bazooka Boo]

Who is the DCA please, and most definitely ignore them they are completely powerless to do anything.

 

Their silly missives are spat out by a computer and have no human interaction short of the postie putting it through your letter box.

 

Take a step back, start from the beginning, do you consider the vet carried out unnecessary work. didn't carry out the work a vet would have reasonably have been expected to carry out, inflated the cost??

What's the story?

 

As above scan and post up what you have received, but ENSURE you remove ALL IDENTIFIERS!

[delect]

Took pooch to vet.

 

At app vet ignored all we said and stated it was Boas(to do with airways). This imho was due to breed and not examination. 

We told him at least 6 times it was not. Vet did not do any other examination to check for boas but wanted us to book in for surgery.!!

 

Turns out it was his scrotum and panting was extreme pain. Vet also ignored that dog had a hind leg issue with bone disintegrating, didnt even check it.

 

On 2nd visit later that evening dog was diagnosed with inflamation/infection.  Vet Sent dog for xray etc ..just to check(vets words) ..when antibiotics was what he  needed in the end

 

As I suffer from MH and dog had been in severe distress for 9 h I just agreed to anything. I was so away with it by this time.

 

In normal terms I do not agree to exploitative scans etc . And would not have on 1st app if told it was inflammation

 

Dca Letter was hand delivered through letterbox not mailrd. It is DSL.

 

 

 

 

220510_140726.pdf

Edited May 10, 2022 by delect

[Bazooka Boo]

Is it these clowns?

DSL

 

If it is these fools, DSL in Redditch, then they are most definitely NOT bailiffs. they are a tin pot powerless DCA...

 

Have you scanned and edited what they have sent you?

 

 

 

Edited May 11, 2022 by Bazooka Boo

[Homer67]

@delectthe PDF you posted is not available, post it again suitably redacted but as BB says DSL are just a no powers DCA and should be ignored.

Edited May 11, 2022 by Homer67
typo

[delect]

Thanks guys.

Sorry for not downloading quicker but not the most computer literate

Vet.pdf

[unclebulgaria67]

Would you be harmed in any way by a CCJ against you ?

 

It seems to me that if you have  already complained about Vets and lost through the complaints process, that you would struggle to defend any Court claim that was issued against you.

 

I would suggest that you deal with the Vets directly.  Write to the Vets practice and offer to pay them the original bill amount, plus the £20 late payment fee.   And work out an amount you could afford to pay them each month and pay them the first payment.  On the vets bill you may have their Banks sortcode/account number to make a payment to.  If not send them a cheque. And then keep making payments that you have offered.

 

If you are making payment to the Vets, it is less likely they would issue a Court claim.  And if they did, you would have evidece of making payments to them for the debt.

[Bazooka Boo]

DSL spouting utter nonsense and thinking they're Bailiffs by using big words. IGNORE them, although for their immature response I'd be very inclined to be reporting them to the relevant authorities for their use of certain terminology.

 

As for the Vet, I'd be finding another one, and then starting a dialogue with them and coming to some arrangement, have you gad a second opinion from another vet as to what they would have done in this particular situation with the symptoms your dog presented?

 

That missive from DSL has really got my back up, ''Pre litigation survey'' Absolute twaddle, they wouldn't know litigation if it hit them on the backside, what children.

 

 

[delect]

Bazooka boo.

Prior to getting the 2nd app. With my own vet I called a Boas specialist vet to ask advice.

 

As it was a tel. Call and they had never seen my dog they could not give advice but based on what I said said it was not boas.

 

They did state that they would take a full medical history of any  dog coming to them in  (there are about 10/12 issues relevant when dog has boas)

They would ask me relevant q's in regards to those issues and would also walk dog to see how its breathing was.

 

None of this was done by the 1st vet. 

He also ignored us when we stated 6 times the dog had never shown Boas signs and got walked/run for 1 h per day(a boas dog that needed immediate surgery would have difficulty walking/breathing never mind a 1 h exercise. )

 

 

[Bazooka Boo]

When you say Vet board, do you mean these guys? https://www.rcvs.org.uk/concerns/