ING Direct won't give me my money!!!

[seylectric]

I have an ING Direct internet savings account which is linked to my RBS current account. To "link" an account ING Direct insist that you send in a cheque from the account you wish to link it to.

 

I would like to withdraw some money from the ING account.

 

Because I am in dispute with the RBS over bank charges which have taken my account nearly £400 overdrawn I obviously don't want to transfer funds to my RBS account.

 

I have therefore set up a basic bank account with the Halifax but this doesn't have a cheque book so ING Direct are refusing to accept this as a linked account.

 

I can't get an account with a cheque book, ING are saying they won't transfer MY money to an account unless they receive a cheque to verify that account and I obviously don't want to transfer it to the RBS.

 

What am I supposed to do? It's my money after all.

[Guest Lueeze]

Gah! Thats bad! But i know how you feel i had problems with a Brittania Online savings account.

 

In the end i just transferred the lot back to their normal savings account and shut that 1 down!

 

Sorry not much help! Good Luck!

[Joanne]

Would they accept a copy of a statement to confirm it's your account?

 

It will have the same details on as a cheque would.

[seylectric]

Would they accept a copy of a statement to confirm it's your account?

 

It will have the same details on as a cheque would.

 

Phoned them back since posting.

 

It's so ridiculous, they will accept letter from the bank or a statement but because their T&C's say you have to send a personal cheque to verify the account they insist that if they don't get one they will have to close the account.

 

As long as your ID is verified what difference does it make? Pathetic or what.

 

Got a letter from the Halifax, ING can shove their account. Shame because otherwise it's been OK and I was just going to post an offer they have on, open an account with ING with £1 and get £10 bonus, no further obligation or commitment so £10 for nothing, shame about the stupid rule about cheques though.

[Joanne]

open an account with ING with £1 and get £10 bonus, no further obligation or commitment so £10 for nothing, shame about the stupid rule about cheques though.

 

Can I be cheeky and ask where this offer is detailed?

[seylectric]

Can I be cheeky and ask where this offer is detailed?

 

Oh, it's a sort of recommend a friend thing. They sent me 5 codes (I have three left) to be used when you open a new account with them. You simply enter the code when you open the account and they give you £10. Only £1 to open the account and no further obligations so they are giving you £10 for nothing!

 

Ends May 8th

[MadWelshWoman]

If you apply to Norwich and Peterborough building society even their basic bank account has a cheque book so that may help you.

 

Mads x

[seylectric]

Thanks mads, I will look into that.

[seylectric]

This topic was closed on 09 March 2019.

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