Bristol Camper Company - faulty Alloy Wheels

[stevvieboi]

hi folks

looking for some advice,

 

purchased a set of alloy wheels through a company, that after 8 months wheels have started to erode, and were still under warranty,

sent off an email, with pictures of all the wheels, it was not just one this happened on its all 4,

after no reply, had put it down to them maybe been closed due to covid,

 

called them a few weeks later, to see if they were open and had got my email, to be told they had changed their email, to forward the details onto them, as i did,

 

they got back to me and said as they are now out of warranty

as a goodwill gesture they would replace them for me,

and was told that they have had problems with these wheels in the past, and its no longer available,

but in order to do this, i would have to drive over 600 miles, accommodation and a journey

 

i am not fit for as i am recovering from cancer,

i asked if i could send them back by courier,

inconvenience to me as i will have to take vehicle off road to do so,

 

was told they would not accept them this way, that they would hold the offer open for 6 months,

or the other option was to buy another pair at cost and sell the faulty ones on eBay,

 

was paid for on credit card,

any one advice if i have any rights 

thank you

[BankFodder]

It's very difficult to read a solid block of text in the way that you have posted.

Please would you mind reposting – but properly spaced on punctuated and then I'm sure that you will get the help and advice that you need. Thanks

[dx100uk]

post spaced.

forget any warranty that does not replace or over rule your rights under CPA .

 

you are outside of 6mts so normally under CPA need to return an experts report with the faulty products to back up your claim, so they are forgoing that requirement upon you, ....but no they can't refuse to accept them if you mail them.

i would also claim postage costs to in your claim.

 

dx