PPS ANPR PCN - Double dipping / faulty ANPR system

[AQDQ]

Location : Sandy Park Stadium, Exeter

 

The penalty notice states that it was parked in a manner whereby the driver became liable for a parking charge.

The notice states date was 02/04/2018 entry time 17:59 and exit time 19:31 total duration 01:32. Charge £80.

 

The access road is shared to gym and Exeter chiefs Sandy Park stadium.

It shows car leaving (doesn’t appear to be in car park itself) and shows car where I pulled up to pick him up (which arguably is adjacent to gym and in front of stadium but not in any parking bays itself)

 

My husband entered the site at 17:59 to drop my 15 year old son off for his gym class at 6pm.

He did not park in the car park itself e.g. designated parking bays as he pulled up to the kerb adjacent to the gym to simply unload/setting down a passenger e.g. my son. The engine was still running and you can see headlights are on from the Premier Parking ANPR Picture they provided. He then left the site immediately.

 

I then entered the site around 19:30 (son's phone shows he phoned me at 19:29) to pick my son up at the same place.

My son was waiting for me and again left the site immediately.

 

I explained this to the Premier parking and asked them to check their cameras which would provide the evidence that the car wasn't parked for the period claimed and that my husband had just pulled over temporarily to set down/unload my son and then left immediately and I then entered with the same vehicle when I returned in the same car to pick son up. They didn't comment on this in the appeal.

 

I can only assume they did not check their cameras for the car entering and leaving on 2 separate occasions between 17:59 and 19:31.

They don’t have any evidence to refute my claim that either of us wasn't parked for the duration they state.

They have taken the time from a first-in last-out’ basis which is incorrect.

The parking ticket is therefore issued incorrectly.

 

Unfortunately I didn’t see this forum or indeed watch the Watchdog programme on this until I had already appealed and lost to Premier and submitted a further appeal to POPLA. I am now waiting on Premiers response via POPLA. I used the explanation above! I realise now that it is too late.

 

Is there any advice anyone can give me?

I am sure that they will say that there is nothing on their cameras as it is not in their interest to do so.

Do I have any recourse with regards ANRP being unreliable / flawed?

Is there anything I should be saying back to POPLA to counteract?

 

I have no evidence other that screenshot of son’s time when he entered the gym but doesn’t record time he left.

I have a screen shot of his phone when he called me to pick him up.

We live 2 miles away and the car was parked on our drive.

 

I have checked for receipts, I have no tracker on car and don’t have CCTV at home and can’t show google map logging the journey and so I could only submit a picture to POPLA of where we pulled over. Perhaps I should have got son to write a witness statement …

 

I didn’t see signs at the time (they are there I have subsequently checked) they mention a grace period of 15 minutes) I wasn’t paying attention to signs as we have dropped him off and picked him up in exactly the same place for the last 18months or so!

Edited April 28, 2018 by dx100uk
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[honeybee13]

Hello and welcome to CAG.

 

Could you have a read of the forum stikky linked below please and copy and paste the questions and your answers onto this thread? It will help the guys to advise you.

 

https://www.consumeractiongroup.co.uk/forum/showthread.php?462118-Have-you-received-a-Parking-Ticket

 

Best, HB

[AQDQ]

For PNC's received through the post [ANPR camera capture]

 

please answer the following questions.

 

1 Date of the infringement 02/04/2018

 

2 Date on the NTK [this must have been received within 14 days from the 'offence' date] Issued date 09/04/2018

 

3 Date received 10/04/2019 (I believe)

 

4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [y/n?] Yes it does

 

5 Is there any photographic evidence of the event? Yes - picture of vehicle entering and leaving. The road access is shared with David Lloyd Gym.

 

6 Have you appealed? {y/n?] post up your appeal]

Have you had a response? [Y/N?] post it up

 

Appealed to Premier Parking Ltd - Rejected - see attachment

Appealed to POPLA - see attachment - awaiting a response

7 Who is the parking company? Premier Parking Limited

8. Where exactly [carpark name and town] Sandy Park Stadium, Exeter (EX2 7NN)

For either option, does it say which appeals body they operate under. BPA

Premier Parking Appeal.pdf

What was said on appeal to POPLA.pdf

Edited April 28, 2018 by dx100uk
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[dx100uk]

pity you used the word penalty...