Rise card - balance wiped, no longer trading.

[2ltr16valve]

Hi all.

 

Had the email below From rise card, anyone else get this ?

 

 

 

Rise

 

 

Dear Customer,

 

Important Information relating to your Rise visa credit card

 

I write with reference to your Rise visa credit card agreement ending with the last 4 digits 3201

 

Following a review of our company strategy, a business decision has been made to cease the Rise credit card programme. Your account is already closed and you are no longer able to use your card.

 

As part of this review, a decision has been made to write off any remaining balance on your account with effect from the 1st March 2016. This means that no further payments are due on this account after this date.

 

Please therefore, arrange for any payments to be stopped immediately. If payments are made by a third party, for example a Debt Management Company, then please advise them that no further payments are due. Any Debit Card authority held by us will be cancelled on this date and we will not claim any further payments. If any payments are made after this date, you will need to contact us to arrange a refund of these sums. Any payments made and already received by us before this date will not be returned.

 

With regards your credit file, we will be updating your records at the credit reference agencies to delete the credit file entry and no further reporting to the bureaus will be completed after that point.

 

I trust that this explains the situation regarding your Rise credit card account. However, if you do have any further enquiries regarding your account then please do not hesitate to contact Customer Services on telephone number 0330 024 6045

 

Yours sincerely

 

Customer Services

 

 

Ref No: RFTDDEL

 

 

 

 

 

 

Rise credit cards are serviced by CCUK Finance Limited (“CCUK”). CCUK is registered in England and Wales with company registration No 6032187 and registered office at: Witan Gate House, 500-600 Witan Gate West, Milton Keynes MK9 1SH; Consumer Credit Licence No: 0597542. Rise is a trading style of CCUK. Calls may be recorded and monitored for training and quality purposes.

 

Rise credit cards are issued by R Raphael & Sons Plc (“Raphaels Bank”). Raphaels Bank is authorised by the Prudential Regulation Authority, and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Raphaels Bank is registered in England and Wales with company registration No 1288938 and registered office at: 19-21 Shaftesbury Avenue, London, W1D 7ED; Consumer Credit Licence No: 356017.

 

Rise credit card respects your privacy. We want to keep you updated about the Rise credit card but if you do not wish to receive any further emails, please unsubscribe here.

[citizenB]

There doesnt appear to be anything via a google search - although there were plenty of bad reviews and MSE advised strongly about getting involved with this company.

 

 

I am assuming you do have a card with them - do you have a balance outstanding and are you still paying the company or has it been assigned ?

 

 

That letter, I would say protects you if you want to go ahead and cancel and DD or Standing order.

 

 

I will alert Site team and see if they have any other knowledge.

[citizenB]

Does this company usually make contact with you via email ? If you have a telephone number on communications other than this email, perhaps telephone them and confirm the email is not a spoof.

[2ltr16valve]

They used to email when statement was avail etc but I stopped dealing with them ages ago when they added spurious fees and wouldn't resolve. I'll check my credit file next month and see if it's vanished.

[maroondevo52]

Why did I not get one of those