Lowell keep reporting false CRA info ***Data Removed & Redress***

[dx100uk]

why are you phoning a DCA

everything in writing ONLY.

scan the threat-o-gram up please

 

 

dx

[K.D.D]

No CCJ ---- she has never lived at the address they have ---over 250 miles from where we are.

 

We have lived at our address for 34 years.

 

Checked her credit score tonight and there is nothing bad on there .

 

They just want her to pay the bill for some other person .......

 

So NEVER listen to a person who said they would remove your name from their records as in 6 months ago .

 

Sorry guys --- not a DCA but a "credit report agency" something like Experion to see if her name is associated with the address they have .

 

A free checker, Noddle, said it was not ----- I am wondering if this one is going to be a pay for one so she has to pay to clear her name .

 

Regards

[dx100uk]

so whos the company name that has put the linked address on her file.

[K.D.D]

The linked address isn't on her file according to Noddle -

-- Lowell have a person with the same name and same date of birth and have linked that name to our address and the letter she received included

 

 

"Your Annual Statement" showing how much was owed.

 

The letter states " As you have failed to make payment, our next step is to review your account for referral to one of our approved debt collection agencies"

 

It aint her debt .....

Thanks for the advice --- bed time

Regards

[dx100uk]

gotcha...

 

 

send a simple letter demanding lowells remove the linked name from your address.

give them 14 days to comply else you'll formerly involve the ICO

 

 

if they fail

go ring the ICO

[brassnecked]

I'd be inclined to inform the ICO anyway.

[Bazooka Boo]

Please don't ring powerless DCA's, it only encourages them and gives them delusions of grandeur!

[K.D.D]

Many thanks for all the replies.------ current situation is this ...

She had to register with Experion which costs .

 

Her credit rating is shown as 99.999% and a phone call to Experion has shown no link to the address in question.

Experion claim they will inform Lowell ---- right now she is trying to speak to a live person at the ICO .

 

Will keep you up to date ....

Thanks again .---- maybe this time I'll be able to wish you all a good summer !!

Regards

 

Edit : ICO have advised (as you have ) to write to Lowell requesting removal of her name and if they don't to inform them a formal complaint will be made to the ICO.

Edited April 21, 2016 by K.D.D

[dx100uk]

Free for 30 days is it not?

[K.D.D]

Yes it is free for 30 days !!

Just need to remind her to cancel !

See my edit on my above post for a bit more info ...

Thanks Regards

[K.D.D]

Letter winging it's way to Lowell.

Watch this space .............!!

Regards

[K.D.D]

Hello again ----and it goes on !!

 

Not wishing to give anything away to the Lowlife who are doing "everything by the book"

but instead of us being on the defensive we are now on the offensive.

 

More will follow after we hear from the "authority" who have now taken on the case.......

Happy summer all .

Regards

[K.D.D]

A RESULT !!

 

Lowlife played it by the book --

-- after 8 weeks a letter came saying they were "continuing with their investigation" .

 

Included was a leaflet from the Ombudsman and a sentence in the letter read something like

" we hope you won't go down that route" . Really !!

 

Within 24 hours an official complaint was logged with the Ombudsman supported by proof of who my partner was and how long we have lived and worked where we are.

 

The Ombudsman passed this on to Lowlife with a demand that the case against my partner be closed and compensation paid to her.

 

They were given 4 weeks to comply so we held our breath .

 

3 weeks 4 days later a letter with a cheque arrived from Lowlife closing the case.

 

Although this seems to be the end of it we will still be involving the ICO

(unless the ICO and Ombudsman are the same people).

 

As a side she also wrote directly to the CEO of Lowlife --

-- she didn't even receive a reply to say her letter had been received.

 

So ,if anyone else has a GENUINE case of debt not being theirs my advice is to go on the OFFENSIVE .

 

Many thanks to everyone here who offered advice .

If anything changes ,I'll report back .

 

Good summer all .

Regards K.D.D.

[dx100uk]

well done

and no the ICO and the Ombudsman-FOS? are not the same

[K.D.D]

dx100uk.

Ok many thanks for that ...

Regards

[Bazooka Boo]

Slowly slowly catchy monkey, good news KD, an absolute classic case of ''barking up the wrong tree!''.

[K.D.D]

Bazooka Boo.

Thanks for all your advice and if I don't hear from you before --- Happy Christmas !!!

Regards

[Andyorch]

A very well done KDD

 

I have moved your thread to the appropriate forum...Data Protection and Default Issues

 

Regards

 

Andy

[K.D.D]

Andy ,

Many thanks .

Regards