Debt/ Hardship

[jack100]

I am looking for some advice about paying back an overpayment.

I am currently getting esa support.

What is the amount the dwp can take of each week/fortnight.

They are going to take just under £60 a fortnight.

I phoned the debt Management number and the person i spoke to was very rude. I was very polite and said to him that i cant manage that amount. He said theres nothing i could say or do and they will be taking that amount whether i like it or not.He also said what hardships did i have. wasnt sure what he meant by that.

Any help would be great.

Thanks in advance.

[citizenB]

I will try and find someone who can help you with this.

[citizenB]

 

In exceptional circumstances, HMRC may write off all or part of an overpayment if it would cause you or your family hardship to pay it back, for example, if you're unable to pay for essential living expenses.

 

 

The quote above from page # 4 of the attached fact sheet from CAB.

 

https://www.citizensadvice.org.uk/Documents/Advice%20factsheets/Benefits/b-overpayment-of-tax-credits.pdf

 

It also gives information on how to make a complaint and ask for a reconsideration.

[citizenB]

http://www.trafford.gov.uk/residents/benefits-and-council-tax/benefits/overpayments.aspx

[antone]

I believe they can now deduct up to 15% of your personal allowance, or 25% if the overpayment was the result of fraud. You could write to Debt Management (as you've seen, calling them isn't always particularly productive) and ask them to consider reducing the amount.

 

When they asked what "hardships" you have, they mean things like disabilities, or young children in the household and so on.

[jack100]

Thanks that's very helpful .

good to know what they're allowed to take.

[dx100uk]

Are you happy you do owe all they are claiming?

 

A free sar to DWP might help?

 

Dx

[jack100]

Are you happy you do owe all they are claiming?

 

A free sar to DWP might help?

 

Dx

 

Yes the amount is correct.