Lloyds - Business Banking Account

[Paolomio]

First of all apologies if the answer to this exists in another thread. I’ve recently started up as a limited company business and (foolishly) opened up a business banking current account with Lloyds around a month ago. I tried to transfer my salary on Friday only to be advised there was a block on my account and I didn’t have access to my funds. I’ve since spoken to a grand total of 6 different individuals, none of whom have been able to explain why my account is blocked or specifically when it will be unblocked. I’ve also been mostly ignored by the bank manager at the branch I opened the account, fobbed off on Monday with an e-mail claiming he would look into. Despite providing my phone number on 4 occasions to 4 different people, I’ve not had a call back to explain.

 

I want to close the account and open one with another bank, however this will negatively impact my credit score. I’m at a loss as to where to take this now, I’m beyond furious.

 

Any help/guidance/direction to a relevant thread would be massively appreciated.