@unitedutilities United Utilities Late Payment Bill

[momon121]

Hi,

 

On the 13th May I received a payment reminder from United Utilities. The bill was dated on the 24/04/15 and strangely arrived on the 13/05/15. I double checked to see if I misplaced the first bill and it appears I have not received no bills from United Utilities since my last payment in January.

 

I did not think much so I paid the full amount online. Today I receive another letter from United Utilities legal department demanding that I pay £157 which is double the amount what they were initially asking.

 

I never have issues paying on time, I am very angered by the late arrivals of their letters and threats. Is there anything I can do to challenge United Utilities.

 

As far as I am concerned the bill is up to date and I am being punished for their errors and delays.

 

Kind Regards

[i hate bailiffs]

Rather than deal with them on the phone letter will be much better

Formal complaint and keep a paper trail

 

Chang supplier if they are this bad why give them business

[momon121]

That is what I have done, i have send an email and also included Council Water for North West. They are terrible, I mean I had a Gas Bill touching £1000 and I got on the phone and they were more than willing to help and to send final payment reminders and also threatening letters it is very insulting.