@npowerhelp nPower - Mismanaged account, County Court claim issued aganst Npower

[ajs444]

Perhaps, although they do seem keen to obtain more information.

 

In the Ombudsman's case I feel like I'm dealing with dumb and dumber.

[citizenB]

They are probably waiting for sufficient people to take an energy company to court and win, so they, the Ombudsman can then step in and ask for greater powers !

[Eversir]

Letter to Alan Johnson (Local MP):

 

[ATTACH=CONFIG]57586[/ATTACH]

 

Letter from Alan Johnson's office:

 

[ATTACH=CONFIG]57587[/ATTACH]

[Eversir]

Further response from Ofgem:

 

[ATTACH=CONFIG]57697[/ATTACH]

[citizenB]

Further response from Ofgem:

 

[ATTACH=CONFIG]57697[/ATTACH]

 

So what is the purpose of their existence then ?

[Eversir]

So what is the purpose of their existence then ?

 

Whatever it is, it's synonomous with a chocolate fireguard.

[Eversir]

Futher letter from Alan Johnson MP:

 

[ATTACH=CONFIG]57875[/ATTACH]

[citizenB]

I cant open your attachment, eversir ?

[Eversir]

Try again. Changed file type from jpg to png.

 

Think the forum uploader is compressing the images incorrectly when in jpg format?

[citizenB]

Thank you

[Eversir]

Does a skeleton argument need to be provided with the court bundle or can it be provided any time prior to the hearing date?

 

This source states that a skeleton argument must be filed by 10:00am of the date of the hearing in most courts:

 

http://www.drukker.co.uk/publications/reference/s-argument/#.VXgLV6aVEmI

 

Thanks!

[Eversir]

Would be grateful for a reply to my previous post/question, if anyone can help. Thanks

[Mike_hawk]

Guidance notes are here and refer to standard directions...... https://www.justice.gov.uk/courts/procedure-rules/civil/standard-directions/general/trial-arrangements

 

If you're sure of your arguments and don't believe you'll need to address anything new at the last minute it's simplest to file/serve your skel with the bundle.

[citizenB]

The bundle filing itself is covered by CPR 39.5

 

Trial bundles

39.5

(1) Unless the court orders otherwise, the claimant must file a trial bundle containing documents required by –

(a) a relevant practice direction; and

(b) any court order.

(2) The claimant must file the trial bundle not more than 7 days and not less than 3 days before the start of the trial.

 

Of which the contents are agreed by both parties......with regards to the skeleton (which will refer to the bundle and references contained within the bundle)...this can be kept separate and be filed by 10.00am the day for the hearing

 

Here you go.

[Eversir]

Cheers guys! Much appreciated.

[Eversir]

In our claim, we stated that a customer is entitled to have their energy account correctly managed.

 

Npower denies this.

 

Would anybody happen to disagree with Npower's position?

[citizenB]

In our claim, we stated that a customer is entitled to have their energy account correctly managed.

 

Npower denies this.

 

Would anybody happen to disagree with Npower's position?

 

You couldn't make this up, could you ?

[batman1956]

So what is the Code for Accurate Billing, to which npower are a signatory all about? Particularly Section 3

 

Code of Practice for Accurate Bills | Energy UK http://www.energy-uk.org.uk/customers/energy-industry-codes/code-of-practice-for-accurate-bills.html

[Eversir]

The thing is with Energy UK, it's only a trade association.

 

The board members are primarily CEO's of the main energy suppliers. In fact Paul Massara is one of them.

 

When one of its members - an energy supplier - breaches these codes of practice, is it really going to act in an unbiased way?

 

That said, look at the bottom line:

 

[ATTACH=CONFIG]58196[/ATTACH]

[Eversir]

Update of court case coming soon.

[jimbobonline]

Very impressed with all of this Eversir. Well done!

[Eversir]

Cheers. And it's not over yet

[jimbobonline]

Made a donation for the transcript. Hope it gets closer to the target soon.

[citizenB]

Thank you

[tenaCT]

What's the outcome of this?