Reclaim your CreditExpert Premiums!

[TF-Destroyer]

Hi Guys,

 

A while ago i posted a thread asking about reclaiming my insurance premiums from Experian which can be found here.

 

Well a few months later and the FOS has agreed that i was to be reimbursed my premiums (which form part of the £14.99 you pay to Credit Expert every month) + 8% interest. You can see more of the story here.

 

Everyone who has had the Credit Expert package is entitled to ask for a refund, so i would suggest you get claiming as it works out about £6.47 + 8% for every month you have been a member of the Credit Expert services.

 

If you would like any advice on getting started, please feel free to ask and i will be more than happy to help you based on my experience.

 

TF

Edited July 9, 2014 by TF-Destroyer
typo

[rtpomfret]

Hi

 

After reading your posts, I too have been paying £14.99 for over a year without acknowledgment that I was paying for insurance. I took out the creditexpert account so I could see how well my credit scoring was and build on it.

 

I have emailed off a complaint and will keep you posted on how it goes.

 

Thanks

[lilnicz87]

Got my letter in the post and have started my battle with them to see if i can reclaim what is owed to me, will keep this thread updated on any progress.

[maroondevo52]

Got my letter in the post and have started my battle with them to see if i can reclaim what is owed to me, will keep this thread updated on any progress.

 

Would be interested in how you get on.

[dx100uk]

its worthy to note

that this ID protection came in on 29/12/2012

 

many people were on £6.99

 

it went upto £9.99

 

so its from that date fwd.

 

dx

[dx100uk]

by email:Sat 29/12/2012 02:42

 

 

As a valued customer, you'll be getting an exclusive new membership package.

 

Shhh. It's not available to our new customers.

 

We're adding some great new benefits to your membership.

You will soon be able to see your Experian Credit Score whenever you like and see what is affecting it.

You'll also get increased awareness of any possible online identity fraud against you.

All this, for a new monthly membership fee of £9.99.

 

Here's a summary of all the features and benefits of your NEW exclusive membership:

 

NEW! Unlimited access to your Experian Credit Score whenever you want it.

 

NEW! A clear view of the factors affecting your Experian Credit Score, and a view of how it changes over time.

 

NEW! We can search for your data on the web, including social networks.

We will then alert you if your information is found where it possibly shouldn't be, with our Web Monitoring service.

 

Customer service support including dedicated help if you are ever a victim of fraud.

 

See a range of credit cards and loans that you may be eligible for, based on your Experian Credit Score.

 

 

Unlimited access to your Experian Credit Report.

 

Weekly alerts when there are changes to your Experian Credit Report.

 

Log in now

 

Important information about the changes to your membership:

 

We will be upgrading your membership in 30 days from now*.

 

Following the upgrade, your new membership price will be £9.99 per month.

Your payment date will remain unchanged.

 

As a result of these updates, the

terms and conditions of your CreditExpert membership have changed, and the privacy policy has been updated.

 

If you do not want us to send you Web Monitoring alerts if we find your details where you wouldn't expect them to be,

you can opt out of this particular feature.

 

You will still be charged £9.99 per month for your new membership,

which will include all of the other above benefits.

 

If you have any questions about these changes to your account,

please feel free to contact our dedicated Credit Experts.

This email address is not monitored, so please use the address

customerservice@creditexpert.co.uk if you want to email us.

Many thanks

 

The Experian team

[BRIGADIER2JCS]

its worthy to note

that this ID protection came in on 29/12/2012

 

many people were on £6.99

 

it went upto £9.99

 

 

Mine has not changed from £5.99 but I do also have a "commercial" account.

[philcasser]

Good Morning,

 

After getting many calls regarding ppp,I was surprised to read all the threads concerning my entitlement to a refund from Credit Expert. I have been a member for around two years with a direct debit for £14.99.

 

I would certainly appreciate some guidance on the steps required to recover this refund. Any advice would be most welcome. MANY THANKS

[BRIGADIER2JCS]

Good Morning,

 

After getting many calls regarding ppp,I was surprised to read all the threads concerning my entitlement to a refund from Credit Expert. I have been a member for around two years with a direct debit for £14.99.

 

I would certainly appreciate some guidance on the steps required to recover this refund. Any advice would be most welcome. MANY THANKS

See the link in post 1#