Morning all, Firstly I'm glad to see I'm not the only one in this boat. I took out a gym membership at my local xercise4less well over 12 months ago now and I began going and then with wedding preparations and work commitments I was going less and less but keep paying my fees. About 4 months ago I cancelled my DD as I realised I had now paid 13 months and I have been receiving letters through from Harlands stating I owe them admin fees with additional charges. I rang them up and as stated on here, completely useless and demanded I paid them in full. I told them full stop I wouldn't be paying them and that a DD cancellation meant I wanted to cancel as I'm outside my 12 month contract. Nowhere was I told during signup of the cancellation procedure. Same response followed with its in the contract etc. I decided after reading here to ignore it and moved house with my wife and now I have received this letter through the door to my mum in laws where we were at during time of going to the gym saying they have passed it onto a company called CRS, their sister company. I wanted to know what do you advise next? Do I do the usual social media stuff, write to head offices for xercise4less or what about watchdog? Any help and advice would be great. I'll attach a copy of my letter for you guys to read. Many Thanks Ross

Hi After reading your posts, I too have been paying £14.99 for over a year without acknowledgment that I was paying for insurance. I took out the creditexpert account so I could see how well my credit scoring was and build on it. I have emailed off a complaint and will keep you posted on how it goes. Thanks