Housed feel depressed

[lollyjoy6]

Emailed my mortgage about the Public notice as they informed me that back in march they accepted an offer of £172,000.Today they placed on rightmove etc but under STC so no one would see it anyway to make a higher offer.I've complained to the estate agent and the mortgage lender why they've only just placed on STC when they should be placing it openly for possible interested parties to see the price they've been offered.I wondered if this is standard practice to put off potential higher bidders.

[lollyjoy6]

No reply from My Mortgage lender or the Estate Agent marketing the property.I think they'll do the dirty and reply back when they've sold it.

[citizenB]

How are you trying to contact these - by telephone ? I would send a Special Delivery letter to their head /registered office. Head your letter FORMAL COMPLAINT and in the circumstances, demand an urgent response, or you will escalate your complaint to the Ombudsman. Have you looked into MCOBs to see if there is anything in that, that might help ? It certainly seems to me as though they are not treating you fairly.

 

http://fshandbook.info/FS/html/handbook/MCOB

[lollyjoy6]

I have now complained to the ombudsman.

 

I had a reply back from the estate agent who informed me they were not allowed to discuss the sale of the property or speak to me

My Mortgage lender had told them that.

 

The emails I'd asked the Estate Agent about were forwarded to my mortgage lender but they haven't answered them at all.

 

I had a reply back from their compliance officer who stated that they are not obliged to give me up to date minute info by of the sale of the property

 

.And that they'll deal with the complaint accordingly.

 

The property still has the notice on it.

[lollyjoy6]

My house completed yesterday so I'll be waiting for the extra debt letters.

[lollyjoy6]

My hearings at court had a money judgement to be restored at liberty.

 

Can i still send a reply back to them stating that I don't acknowledge the debt?

 

when I finally get a letter for the shortfall which I think will be over £20k?

 

My financial situation has not improved and when I get the shortfall figures I'll be plunged even further into debt.

 

My husband and I will have nothing else to give as we have arrangements of £1 per month for other creditors.

I've even had to cancel our live assurance and I've cancelled down so many things over the last year

that we are living on £361.00 a week this includes working/tax credits my husbands small private pension and child benefit.

 

We get £20.00 housing benefit off my rent of £160.00 per week nothing off the council tax.

We've 2 dependents at home.

 

I presume that they'll take us to court but we won't be able to offer anymore than a £1 a month.

 

I'm still self employed but it's commission based.

 

My husband has mental health issues and I'm not feeling in the best of health at this moment

just had a chest X-ray for a cough I've had for 6 weeks.

 

My daughter who is 18 leaves college in 2 weeks so our finances will go down again.

 

Considering the house was sold under its market value

the mortgage people didn't help us but have now plunged us further into debt

which by the way it's going we'll both die in debt with nothing.

[Ell-enn]

When you hear from them regarding the shortfall, come back and let us know. We have a letter you can send .

[lollyjoy6]

Thanks for that...Just had my xray result...A shadow on one of my lungs that's all I need.

[lollyjoy6]

Has anyone been billed for Council Tax when a house is repossessed has been sold in the disbursements?

 

We informed our local council of the repossession and where we'd be living after the eviction took place.

 

We had a letter back in March regarding the new Council Tax year and where we were living and we are paying council tax for this property.

 

We completed a form again

we know that the property we left has exchanged contracts etc 12/05/14

although nothing official from the mortgage lender just from an email I sent to the estate agents.

 

I rang my local council today and they told me that My Husbands name is still on the Bill for that address

and no one has informed them of a name change.

 

I know Mortgage lenders get an exemption but if this runs out I presume the persons evicted gets the bill for each month added on to the disbursements.

 

They advised at the council to write in and inform them but as we haven't offically been told the property has been sold yet

we were thinking it's admitting to anything we'd owe on the shortfall.

 

I don't live far from it so when I've passed it the other day there was someone in the house.

 

The mortgage lender has a money judgement in place to restore at liberty so if my local council have billed for April/May

they could include the whole of may instead of 11 days in this.

[lollyjoy6]

I just wondered how long the process of transfer of title takes at the land registry with a repossessed property?I've emailed the land registry and they said it takes 2 weeks when a property is sold but I see that Mine and My Husbands names are still on the title of our former home and it sold on 12th may 2014.

[lollyjoy6]

Is it correct that when your property is repossessed you don't own it any more?Although the person named on the deeds is billed each month for arrears and when it's sold all the other costs.Something was said to me in conversation yesterday which from an 'independent' point of view I felt was very unprofessional and judgemental.

[citizenB]

Is it correct that when your property is repossessed you don't own it any more? - That was my understanding - repossession means that owneship has been returned to the mortgage provider.

Although the person named on the deeds is billed each month for arrears and when it's sold all the other costs. - Yes, the borrower would still be responsible for any arrears and other costs.

 

Something was said to me in conversation yesterday which from an 'independent' point of view I felt was very unprofessional and judgemental.

 

Would you like to share what was said so others could advise ?

[lollyjoy6]

This was said to me in a conversation with an Adjudicator from the FOS service

 

regarding My complaint about the property I had repossessed and has recently been sold.

 

I was referring to the greatly reduced sale price and that I haven't been informed of the sale price.

 

The Adjudicator said they don't have to tell me or keep me informed as I didn't own the property when it was repossessed.

[Ell-enn]

They might not need to keep you advised during the sale process, but if they come after you for a shortfall they will need to be able to prove how they marketed the property keeping your best interests in mind and achieved the best possible price.

[lollyjoy6]

just received the shortfall for my mortgage

 

the shortfall is £23,692.56p.

 

I've a complaint which has been forwarded to the FOS regarding the the sale price and it's going to the ombudsman .

 

They want the money as soon as possible.

 

do I send off the the letter to my former mortgage lender not acknowledging the debt.

 

the property sold on 14th may 2014.

 

Do I ask for all the info on how the property was marketed etc.first?

 

Do I ask for the debt to be written off?

 

the debt is the balances of the secured loans with the same property with the same company

 

They do have a money judgement in place on the repossession order.

 

do I request any info if my complaint has gone to the Ombudsman or do I wait.

[citizenB]

The letter linked below is a request for all the information that you require surrounding the repossession and sale of the property.

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?387500-Mortgage-shortfalls-Request-Breakdown-of-balance-owed

 

Yes, even though you have a complaint in with the Ombudsman, you can still request information from the lender.

 

Did you send a Subject Access Request to the Lender ?

 

The letter below is a request that they write off the shortfall debt.

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?387499-Mortgage-shortfalls-Please-write-off-the-debt

[lollyjoy6]

I haven't sent a subject to access letter should I do this first?All I have from them is the funds stated from the sale then the balances of the secured loans.No details at all.

[dx100uk]

yes pes i'd always gather as much info about a situation as you can

 

dx

[lollyjoy6]

I've sent off a letter requesting subject to access with £10.00 fee.

 

Do I now sent back a letter one of the letters not acknowledging the debt etc?

 

before I receive all the other info?

 

Anyone out there who can tell me do I know send off the letter to not acknowledge the short fall?

 

before I get the Subect to access info.

 

My former mortage company have cashed the £10.00.

 

can anyone advise

 

if I now send the letter not acknowledging the shortfall before I receive the subject to access info

as the mortgage lender has a money judgement in place to restore at liberty and pursue in the courts?

 

Also I've checked on the land registry and mine and my husbands name still appear on the leasehold

along with the local council whom we had previously paid the ground rent each year.

 

I contacted the local council when we received a bill when the house had been sold in May.

 

The council said we weren't liable for paying this and to ignore it.

 

The names have been changed to people who bought it.

 

I presume it's cash buyers as no mortgage lender on it.

 

So who changes the leasehold info on a property?

[lollyjoy6]

My late Mortgage lender took repossession on the freehold title land which the property didn't sit.

 

they didn't take into account the leasehold which the property stands as mine and my husbands names are still on the leasehold.

 

I've checked with the Land registry the new owners are listed but the leasehold doesn't have their names but mine and my husbands.

 

the Land Registry have just told me to inform the mortgage lender but as I'm in dispute I'll leave it for them to find out.

[lollyjoy6]

Found out that the lease was incomplete at the Land Registry and that an indemnity policy was taken out.

 

Land Registry have told me that our names will remain on the lease unless the lease details are changed.

[lollyjoy6]

Received the Information from the 2 surveyors who valued the property.

 

One survey in the part which states anything that can affect the property

and it turns out that they took advice from my ex next door neighbour regarding when I bought it from the council.

 

This statement is in the part of the survey which is incorrect and frankly has left me seething with anger

that a Professional Person would take a here say comment as the truth and add it to the comments regarding the property.

 

I have a complaint in with the FOS and they keep quoting in conversations to me that only Professional Surveyors etc

are used where does a comment from a neighbour become part of a legal documentation when a Survey is being done?

 

Who do I complain to regarding this?

 

They haven't left the surveyors name on the survey blanked it out.

[honeybee13]

Hello there.

 

If he's chartered surveyor, he would be regulated by the RICS.

 

http://www.rics.org/fr/regulation/

 

HB

[caro]

Received the Information from the 2 surveyors who valued the property.

 

One survey in the part which states anything that can affect the property

and it turns out that they took advice from my ex next door neighbour regarding when I bought it from the council.

 

This statement is in the part of the survey which is incorrect and frankly has left me seething with anger

that a Professional Person would take a here say comment as the truth and add it to the comments regarding the property.

 

I have a complaint in with the FOS and they keep quoting in conversations to me that only Professional Surveyors etc

are used where does a comment from a neighbour become part of a legal documentation when a Survey is being done?

 

Who do I complain to regarding this?

 

They haven't left the surveyors name on the survey blanked it out.

 

 

See what the ICO have to say about this. http://ico.org.uk/concerns/getting

[lollyjoy6]

Just been through the info sent from the mortgage lender.

 

I've looked at all the statements for the Mortgage and secured Loans dated for july and all the balances are showing 0.00.

 

I've looked through the statements and I see wording of "written off"

 

These are detailed just 2 weeks after the property sold

 

but I received a letter in June demanding the short fall which was a short worded letter.

 

I have a complaint in with the Ombudsman regarding the valuation and the price it sold.

 

Is this something that they can do.

 

I told the FOS that they'd have no chance of me paying off such a large amount.