AK chasing 'handling/admin fee' on paid paypal debt already paid

[dj9928]

Ok how do I handle this?

 

In November I was late with my eBay fee's of £15 so nothing major, I paid them 4 weeks late in December I thought that was that,

 

a couple of days after I pay I get a letter from Aktiv Kapital saying I owe £21,

 

I phone them up and ask whats £21 for,

they say £6 is for their fee, I

say its already cleared "Aw you still have to pay us our fee" I said I wouldn't be paying and hung up.

 

I swear to god every day since they have phoned at least once a day,

I know their number and haven't answered.

 

Today I receive a letter from them saying I have a debt balance of £9 even though the debt has been cleared.

 

How do I handle this,

I will not be paying for the fact the debt was cleared before I had any contact from them,

they can add a couple of zeros on and I still won't be paying it.

[Surfer01]

Get them under the Protection from Harassment Act and claim compensation.

[dx100uk]

unless they own the debt

 

they have no legal remit to add anything.

 

dx

[renegadeimp]

And even then they cant unless the t&cs state they can

[ericsbrother]

you could write to them and ask them for a copy of the credit agreement between yourself and themselves and point out that their response will be forwarded to the OFT as part of your complaint regarding unfair practices and harassment. Also point out that any further telephone calls by them will be recorded and used to lay a complaint of harassment as a criminal act as well as the civil tort already mentioned.

[citizenB]

http://www.consumeractiongroup.co.uk/forum/showthread.php?387367-Harassment-by-Telephone

 

Send them one of the telephone harrassment letters - and ask your provider to block their number for you.

[Lewisimo]

See my thread, very similar issue: http://www.consumeractiongroup.co.uk/forum/showthread.php?414361-Ebay-fees-paid-late-bully-boy-tactics-by-Transcom%281-Viewing%29-nbsp