Scotcall chasing for Hutchinson 3G debt

[Flo77]

Received an email from Scotcall threatening doorstep collector as according to their client I had made no attempt to settle blah blah blah.

 

They say I owe an amount to Hutchinson 3G which I'm disputing as I cancelled the contract giving 30 days notice at the end of my 2 year contract.

 

I have a default listed on my file and plan to challenge as I believe it's unfair and incorrect.

 

I responded to Scotcall with the harassment letter and doorstep visit letter and began putting together details of why I dispute this debt.

 

Scotcall responded within half an hour with the following. .

 

"The case you have referred to is not applicable to your circumstances. As part of the credit agreement that you signed and entered into, you agreed to repay the full outstanding balance and that where necessary, the creditor could recover the debt by outsourcing the debt to a third party, which included by way of doorstep collection.

 

We are entitled by law and under contract to recover monies outstanding and we are allowed to take reasonable steps in accordance with regulatory guidance to recover such monies. Please advise us of your repayment proposals "

 

Is a mobile phone contract a credit agreement ?

 

Plus the contract has ended and I dispute the debt. Help !

[dx100uk]

that's the usual crap from them

don't worry about it,.

 

snotcrawl are NOT BAILIFFS

they have NO SUCH LEGAL POWERS

 

if the man in the mac turns up at your door

simply tell him to leave

or you'll call the police.

 

dx

[Haven]

Did you dispute this with 3g?

 

Have had a similar problem with 3g a few years ago chasing me for money outside of a contract.

 

Each time they passed it on to a DCA i just informed them that the account was in dispute and therefore needs to be passed back to 3g.

 

Ask them to prove you owe the money and i can guarantee nothing will come of it,

in which case they cant chase you for a penny.

 

Took me a while and had to get trading standards involved in the end (who insisted that 3g could chase me for money they couldn't prove i owed!!!)

but they stopped harassing me and my account is now settled.

[Flo77]

Thank you.

[Flo77]

I have disputed with 3 ,

they say that I didn't cancel and so my account lapsed and was disconnected.

 

This isn't true I spent over an hour on the phone to a call centre abroad (India I think) whilst someone tried to sell me a new handset .

 

I still have a mob broadband contract with them and have never missed a payment on this.

 

I've moved in the last few months and given 3 my new address but there's been nothing further from them about my old contract.

 

I cant log in to my online account as i can't remember the password and to reset you need your sim no and phone to receive a text

and i don't have the sim or phone and even if I did it's disconnected.

 

They've got me over a barrel it seems as I can't prove that I cancelled.

 

I know that I did , my contract ended on Boxing Day and rang them 2 days later ,

 

I was quite ill with flu at the time and remember how fed up I was that I couldn't get off the phone to them !

 

My daughter remembers me being on the phone to them for ages.

 

I don't want to pay them money I don't owe but I would to get this resolved ,

 

it's the default that concerns me as this will stay there whatever.

 

Did you have a default with them ?

[fkofilee]

Watch out guys, Lowell will pick this up if its not settled then thats a different kettle of fish.

How much is the debt for.

[Flo77]

Watch out guys, Lowell will pick this up if its not settled then thats a different kettle of fish.

How much is the debt for.

 

£74 and it's registered as defaulted.

[renegadeimp]

Ignore them. And report scotcall to the OFT.

[Flo77]

Well , emailed Scotcall , told them politely that their last email about right to revoke doorstep collector not being valid being a load of rubbish ,

told them I dispute the debt and will be looking to get my credit file updated and the negative info removed.

 

As Scotcall only ever sign 'S White' or put no signature at all at the end if email and letters I asked for the name of the person that had replied to my email

and for the name of their superior as I wished to make a formal complaint and explained very nicely that also would be reporting Scotcall to the OFT.

 

Result !

 

They replied saying that they are closing their file and sending the account back to 3 and I won't hear from them again.

 

In the meantime I'll be writing to 3 to try and get this cleared up.

[Haven]

See told you so, 3g will have no proof you owe anything and therefore nobody can chase you for money, great result