CFO drain my Nationwide account - they are refusing to refund me!

[Kayleigha14]

hi john, i have a loan with myjar and with liquid loans nether i beleive are linked to CFO however,

 

can the bank refuse a refund if i have completed an online application and CFO were passed my details via a third party?

[renegadeimp]

If the transaction was unauthorised, then yes, the bank MUST block the transaction and refund it.

[Kayleigha14]

that's what i thought, they just kept saying that because i have dealings with the company, it needs to be dealt with via visa dispute team.

 

my argument to them was its irrelevant i haven't given my authorisation for this money to be taken.

 

CFO must have something though and im so worried.

 

I recently took a payday loan but definitely nothing to do with them.

 

it just keeps going round and round in my head that they must have something on me or they wouldnt have taken it

[renegadeimp]

Your bank is wrong. If they tell you that again, DEMAND that you get the employee names and id numbers as you will be forming a FULL complaint.

[dx100uk]

during this process of getting the current loan

did you in advertently use a loan broker site or call centre

 

dx

[JOHNINYORK]

Kayleigha,you will find that Renegadeimp has answered your questions.

Regarding MYJAY,they used to be called TEXT LOANS.

LIQUID LOANS used to be called COMPARE MY LOANS.

I cannot find any connection between them and CFO.

Have you by any chance applied for a loan and been refused,because these companies have very devious ways of getting your information.

It seems rather ludicrous that on the CFO web site,they give a live web link to the OFT guidance on debt collections,then go against that what is stated in the guide.To quote from their site,"We abide by both the word and spirit of the OFT guidance on debt collections"

While I was composing this,I have noticed that DX100 has made a comment similar to mine.

 

Regards,John.

[andrea82]

Yes I asked them to put a block on payments, they say I made my request to block payments after company requested the money

[Kayleigha14]

the bank have agreed to credit my account back by close of play today

but advise this is a loan from them and if they are unable to recover the funds from cfo

they will take it back out my bank in 10 days time.

 

has anyone else got to this point and had the money taken out again.

 

i bank with nationwide?

 

thanks for all your help and advice everyone,

 

4 days later it has paid off.

[renegadeimp]

Get your money, and close the account. Time to find another bank