cfo threatening txt message

[arianna22]

hi i.ve a friend who.s used this company and when she got into money problems contacted them straight away but they would not help she told bank she lost her card so that was cancelled. she gets phone calls and txts all the time they don.t answer her emails at all. shes now been told unless she contacts them to set up a payment plan they will constantly phone her on all the numbers they have for her.

[renegadeimp]

Get that to the oft and fca. If they do what they threaten then they will ne comitting a criminal offence

[citizenB]

Yes, you need to contact the OFT regarding this and you could also write a letter to the company reminding them that this is harassment as per..

 

 

Roberts v Bank of Scotland plc and another appeal – [2013] All ER (D) 88.

 

an extract from the case..

 

1) The existence of a debt did not give a lender the right to bombard the debtor with calls. It was for the debtor to decide whether they wanted to discuss the matter with the creditor.

In respect of the harassment appeal, the claimant had made it perfectly clear that she had not wanted to speak to the bank, and she had been perfectly entitled to do so. Once the bank had phoned a few times, it had been clear that no progress was to be made. Further calls had been futile and should have been stopped. The judge had been right to characterise the calls as intimidation and they had been wholly unjustified. .