GOTHIA- Major admin error - not my debt, not my details!

[pmhcfc]

Forgive me if this has already been posted about but

 

A couple of weeks ago Gothia Emailed me regarding my outstanding loan with PayDayuk (£100 loan - I was desperate) but they got the completely wrong details. Wrong name etc..They have since sent a weak apology for this admin error but I see this as a major cock up.

 

I'm wondering how many other people were affected by this and how many of those people are allowing Gothia (BCW) to simply sweep the matter under the carpet as they are trying to do.

 

It's been a while since I was very active on here but my CAG senses still began to twitch when I received the Email with the

incorrect details in it. I have sent an Email to them asking what they intend to do about compensation, how they intend to reassure me that my details are safe with them in the future etc etc.

 

This matter will need to be reported to FCA etc, unless they see fit to 'shut me up' by writing off the debt that is

[Conniff]

If the address of the named person is there as well, then why not drop them a line and let them know of the cock-up as well.

[2009dg]

I had an email about a 'technical error' , they want me to phone them or email them details to set up a DD, have emails to say I want to set up a SO

[matttye]

I don't think they should compensate you, but the person whose details they leaked should get an apology and 'goodwill gesture.'