Address for claiming charges.

[wendle10]

Hi,

Can anyone tell me where I should address my letter requesting back my bank charges. Do I send it to Charles Bacon at Swindon or just to my local branch?

 

Many Thanks

 

Lee

[lee6370]

send it to your local branch and if you want e-mail a copy to Charles Bacon

[wendle10]

Thanks for that. I will do it now.

 

Regards,

 

Lee

[wendle10]

I sent my 1st letter asking for £800 in charges to be returned to me with 14 days on Tuesday 18th April. Today i had a letter from them saying "Thankyou for your recent letter about charges incurred on your FlexAccount. Charges are made in accorance with the terms & conditions etc etc"

 

It then goes on to say " I hope that this has helped to clarify our position & you will appreciate why I am unable to refund any charges to your account".

 

What is my next step for getting my money back? Do I need to wait until the 14 days are up? Also are the 14 days working days or just two weeks?

 

Any help would begreatly appreciated.

 

POST MOVED. PLS STAY ON YOUR THREAD, IT WILL HELP EVERYONE, INCLUDING YOURSELF.

[Bookworm]

They've clearly said no, so I'd go ahead with LBA now, not wait till 14 days are up.

 

If your letter didn't say 14 working days, then it's 14 days. That's it.

[martinwhite]

Should the template letters include something along the lines of "please don't just refer to the T&C of the account. The presence of a term in the T&C does not make it valid or enforceable. In fact these charges are unlawful so their presence in the T&C is irrelevent"

 

This might, (perhaps, I'm an optimist!) deter the standard replies?

[wendle10]

Hi guys,

 

I sent my LBA letter back to Nationwide on the 25th April directly into their letter box. I have just come back from holiday & haven't heard anything since. What is my next step?

[Guest Lueeze]

Well court of course....

 

From all your questions you have obviously got a lot of reading to do! This is not something to do lightly without understanding the process.

 

Good Luck

 

Lou x

[wendle10]

Hi Lou,

 

Please can u point me in the right direction of the facks i need to know before i make a claim? Do i make the claim at moneyclaim.gov.uk?

 

Thanks,

 

Lee

[Guest Lueeze]

Yes, thats right.

 

Check out the library for money claim info.

 

Check out the FAQ's

 

Check out other peoples liltigation experiences esp ones from your bank!

 

Lou xx

[wendle10]

Hi guys,

 

Just a quick question. I am about to put forward a claim for around £800 as Nationwide have basically said i I have no chance of getting any money back from them. The problem is I have recently had a couple more charges added to the list. Can I just add these to the total they owe me or do I need to send another letter to Nationwide asking for these charges to be refunded before I can go ahead with the court proceedings?

[wendle10]

This topic was closed on 03/08/19.

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