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Do Holiday Bookings Fall Under CPUTR 2008 Regulations?


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Having booked a holiday for May this year with Thomson we found out (not from the holiday company) that there is substantial building and refurbishment work ongoing at the property. After lengthy arguments Thomson gave us two options, move the date of our holiday or cancel with the stipulation that we had to cancel within 3 days. We moved the date of our holiday and now feel that this was a somewhat knee jerk reaction. Having had time to think we now feel that we should have cancelled as the property will be much different than what we were led to believe. We have actually stayed at the same property 3 times before and the expansion will increase its capacity by about 1/3rd.

We understand that we have a contract for this holiday but our feelings are that a contract is a two way thing and Thomson are in breach as what we will be supplied with is not what we bought.

Would section 5 of CPUTR 2008 cover this ? Or is there anything else we can do ?

Dont let the parasite dca's prosper

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