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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Martin Kay's memorial fund - now closed. Total about £3000. Thank you


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A small donation, so wish it could have been more

I am humbled and honored to have been helped on so many occasions with words of support and wisdom from such a wonderful man. RIP Martin x

 

Donation gladly given... Please pass my condolences from myself and my daughter in our own names, Lynda and Emily...xxx

 

"A candle...

 

In a sweet corner of the valleys a candle burns tonight,

A humble remembrance of the souls that lost their plight;

For everyone that's lonely and have no comfort now,

Remember in the morning they'll still be with you now...

I listen to the bells of the church that's close to me

And remember what our Jesus showed us just what we can be...

Our hearts are full of love and grace,

So let us show the world our face...xxx"

 

Sorry to hear news RIP

have donated ,please use forum name navigate,thanks

 

All received. Thank you

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May he rest in peace!

 

Done. You can leave my name.

Received - Thank you

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Done with great pleasure.

 

Have not used the site much recently, but this place saved me and it wouldn't be possible without great people like Martin giving so much of their time to help others like me in desperate times.

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Processed small donation a little while ago - Real name is no problem

 

I wouldn't be standing on my own feet (just) no were it not for Martin and others on this forum

 

mine,s on its way sending my condolences

 

Done - God bless, without people like Martin I don't know where I would be right now. I'd be grateful if you would not use my real name thank you.

 

Received

Thanks

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Done with great pleasure.

 

Have not used the site much recently, but this place saved me and it wouldn't be possible without great people like Martin giving so much of their time to help others like me in desperate times.

 

received

Thanks

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I was deeply saddened to learn Martin's death and I would like to express my sincere sadness and sympathy to his family at this difficult time.

His efforts and contributions will never be forgotten.

Please accept my sincere and heartfelt condolences at this most difficult of times, for a man of great honour and strength.

He will be greatly missed, my thoughts and prayers are with the family at this difficult time.

 

With Sincere Sympathy,

 

T S Kalsi

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Done.

My Sincere Respects. Kindly please conceal my real name where relevant please.

Thanks.

The matrix is intrinsically flawed. Within it is the program for it's own destruction. If you are reading this, you are in the matrix and it's days are numbered...so watch out! :eek:

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Done.

My Sincere Respects. Kindly please conceal my real name where relevant please.

Thanks.

 

Done - but my PayPal account uses a different e-mail address to the one I use here. Feel free to use my real name if you wish.

Thank you

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done

my involvement with cag was circa 5 years ago and I remember him assisting me, thankfully, things are now settled and i rarely post due to time issues, but I would like to express my gratitude and appreciation to Martin, - and warmest regards to family and loved ones.

blipvert

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Thank you

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I have just made a small donation. Sorry it isn't much but I am out of work at the moment and it was all I could afford.

 

RIP Mr Kay, you have been a great help to so many over the years. I hope that we can reach the target for your memorial.

 

EDIT: Please could you only use my first name? Thanks.

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I have just made a small donation. Sorry it isn't much but I am out of work at the moment and it was all I could afford.

 

RIP Mr Kay, you have been a great help to so many over the years. I hope that we can reach the target for your memorial.

 

Like you, High&Dry, I wish I could have made a larger donation towards lovely Martin's Memorial Fund, and I wonder if some people might feel embarrassed about donating only a pound or two, but that certainly wouldn't bother a great guy like Martin, and he would be the first to know and understand that for some people here even finding £1 can be difficult at times. If everyone on CAG who Martin ever helped gave just £1 then I'm sure enough money would come in.

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received - thank you

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I have just made a small donation. Sorry it isn't much but I am out of work at the moment and it was all I could afford.

 

RIP Mr Kay, you have been a great help to so many over the years. I hope that we can reach the target for your memorial.

 

Like you, High&Dry, I wish I could have made a larger donation towards lovely Martin's Memorial Fund, and I wonder if some people might feel embarrassed about donating only a pound or two, but that certainly wouldn't bother a great guy like Martin, and he would be the first to know and understand that for some people here even finding £1 can be difficult at times. If everyone on CAG who Martin ever helped gave just £1 then I'm sure enough money would come in.

 

Thank you Daniella, what a lovely reply. You are right. Like Tesco are so fond of saying, every little helps.

 

Like you said even £1 would help towards the funds.

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Rest in Peace Mr Kay. Thanks for looking out for the little people & working so tirelessly for some people who never knew just how much you did for them. Please send my condolences to his family

 

[Full name is fine]

 

Duc

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