Kirsty v Nationwide

[kc_31]

Hi Everyone.

 

I've been reading your threads for about a week, you all seem really helpful so thought I'd say hello at last!

 

I have just typed out 3 SAR letters (Nationwide, HSBC and Lloyds) and will post them all tomorrow.

 

I hope I'm not the only one who gets excited everytime I think about what I'm about to do I really can't wait and would LOVE to be a fly on the wall in their offices when they get all our lovely letters!!

 

One quick question - are you all sending your letters to your local branch or a head office address?

 

Thanks, hope you speak to you all soon.

 

Kirsty x

[Guest Partypip]

Hi, and Good Luck. Im about a week ahead of you with Nationwide, and my statements came through today

 

address i sent my statements to is

Data Protection Team,

Nationwide Building Society

Kings Park road,

Moulton Park

Northampton NN3 6NW

[kc_31]

Hi,

 

Thanks. I was planning on sending it to my local branch, but think I'll use that address instead.

[kc_31]

Hi again,

 

I'm off to the post office very soon to send SAR letter. I see some people have sent them recorded delivery, is that necessary?

 

Sorry, just want to make sure I do everything just right!

 

Thanks.

[Guest Partypip]

By sending it recorded delivery, you have proof that it has been received by Nationwide, and they cant stall your claim by claiming they havent received the request.

 

It only costs £1.00 and worth every penny to be honest.

Check the Royal Mail web site the next day and it should show as being received by nationwide

[kc_31]

Wow, what a fast response - thanks!!

 

I'll send it recorded then, I like the idea of being able to check that they have received it .

 

How long was it before your statements arrived?

[Guest Partypip]

lol its brew time at work so i was logged on and able to reply straight away

 

 

sent sar on 5th october

arrived recorded delivery 6th october

acknowledgement received from nationwide 7th october

statement received from nationwide 12th october

preliminary letter sent today

 

Im about a week in front of you

 

Good Luck

[kc_31]

LOL. I'm at work but spend most of my time recently logged on here, hoping I don't get caught!!

[kc_31]

I feel like I've been watching from the side lines for too long, I've finally sent my first SAR letter!! Can't wait to have some fun and get my hard earned money back

 

Thanks to everyone for being so helpful and giving me the confidence to do this.

[kc_31]

Hi,

 

I posted my SAR letter on Friday. I've been checking the royal mail website every day but it still hasn't been delivered.

 

Maybe Friday the 13th wasn't the best day to send it LOL.

 

Just wondered if it's worth contacting royal mail yet? Has anyone else had recorded delivery letters take this long?

 

Thanx.

[Guest Partypip]

I posted three letters to Nationwide on friday all recorded delivery to cover 3 bank accounts. Two have arrived and one hasnt, but unfortunately, I dont know which one of the three didnt arrive, so yesterday I sent all three letters again recorded delivery.

 

When I rang royal mail yesterday they said the letters can be classed as delayed but cant be classed as lost for another 15 days !!!

I thought it would be simpler just to resend and deal with the royal mail at a later date

[kc_31]

Hi,

 

Thanks. Unfortunately it was an SAR so had £10 in!! Otherwise I would send it again.

 

As for having to wait another 15 days - I'm shocked. The whole reason for sending letters recorded is they are important!!

[kc_31]

Hi,

 

Just getting my prelim letter ready, what is the best address to send it to?

 

Thanks.

[kc_31]

Never mind, I've sent it to the address my statements came from: Moulton Park, Northampton.

[kc_31]

Hi everyone,

 

I've just received what I assume is a standard response to my prelim letter. It's from Sam Phipps, Customer Care Manager at Swindon.

 

Am I right in thinking I can now send my LBA even though it hasn't been 14 days?

 

If so, I am thinking of sending it directly to Sam Phipps, is this a good idea?

 

Thanks in advance,

 

Kirsty.

[kc_31]

LBA sent recorded yesterday and signed for today, so another 14 day countown begins!

[dollies01]

Hiya Kirsty

We are at Exactly the same stage, same day and everything!

exiciting innit?!

[kc_31]

Hi,

 

Let me know how you get on. It's great to have someone at exactly the same point. I can't wait. My claim is only for £276 so I'm hoping they won't wait for MCOL stage.

[redsue]

they'll wait for MCOL stage.. it seems they only take you seriously if you issue court proceedings against them... get that parachute account opened and wait....

[dollies01]

They closed my account last week, I had owed them £43 in charges for about six months, they can pay themselves back out of the refund they WILL be giving me.

[kc_31]

Too right!!

 

I received a letter from Richard Huntley yesterday, saying he is referring my case to the member services department. It says they will privide a final response on behalf of Nationwide. How long should I wait for their response before moving on to MCOL stage?

[dollies01]

Wait exactly two weeks from the day they would of recieved the lba

thats plenty of time for them to pay up without the interest and court costs being added.

If they want to pay these extra amounts, who are we to argue eh?!

[kc_31]

Good point! Although I have jsut been made redundant so can't really afford the MCOL costs!

[bathgatebuyer]

I know it's really difficult, but if oyu can find the fees, you will get your money. Within a week of lodging my court claim, just over £2k has magically appeared in my account. I'm sure there's more to come, but it wouldn't have been possible without Court papers being issued.

 

Good luck!

[kc_31]

I've been looking at the MCOL site. Decided to start filling in claim form to save until the 29th. What address should I use for the defendant?