'CVF' Commercial Vehichle Finance/BNP Paribas Car Lease - Lots of admin charges

[surrey_36]

Sorry if this is in the wrong area i could not find a forum for this one,

 

We leased a vehicle in 2006 which i think was lease purchase and the finance company became very aggressive with us very quickly when we could nto make payments

 

they immediately stuck on admin charges and letter charges

then they sent out bailiffs

charged around £500.00

then another £400 or so for solicitors costs,

 

we were in full contact wiuth them and did not want any of that just wanted a little bit of time to get sorted.

 

In one month they charged £45 LETTER fee,

then 4 days later another £45 letter fee,

then 8 days later a £65 letter fee

we were just getting further in trouble.

 

We managed to keep the vehicle in the end but paid out loads extra in the process in fees/admin/bailiff charges and solicitor letters/fees.

 

In total i think about £1500 - £2000.

 

Is there anything i can do to try and claw back some of these hurrendous charges?

Thank you for any help

 

Bump!!

[surrey_36]

Sorry if this is in the wrong area i could not find a forum for this one,

 

We leased a vehicle in 2006 which i think was lease purchase and the finance company became very aggressive with us very quickly when we could nto make payments

 

they immediately stuck on admin charges and letter charges and then they sent out bailiffs and charged around £500.00

then another £400 or so for solicitors costs,

 

we were in full contact wiuth them and did not want any of that

 

just wanted a little bit of time to get sorted.

 

In one month they charged £45 LETTER fee,

then 4 days later another £45 letter fee,

then 8 days later a £65 letter fee

 

so we were just getting further in trouble.

 

We managed to keep the vehicle in the end but paid out loads extra in the process in fees/admin/bailiff charges and solicitor letters/fees.

 

In total i think about £1500 - £2000.

 

How can I find out if their charges are legal?

 

Thank you

[dx100uk]

none of them are lawful

 

they are PENALTY charges

 

as for BAILIFF charges..i bet they were NOT

 

unless the case had been to court , NO bailiffs would EVER ahave been involved.

 

in short, YES you can reclaim THE LOT.

 

plus int at THEIR RATE compunded.

 

who was the company?

 

use the FOSCISHEET here

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?330996-Latest-Spreadsheets-PPI-Claims-and-Charges-Claims-Dec-2011

 

dx

[surrey_36]

OK thank you DX from previous help given to me on this site I had a feeling these might not be right!

The company is 'CVF' Commercial Vehichle Finance but the covering letter to the SAR request in BNP Paribas

[ATTACH]38690[/ATTACH]

Ive scanned and attached the statement that sent in the SAR - is it these items that i claim back;

 

arrears admin

arrears letter fee

repossession admin

collection charge

 

I wasnt sure about

 

bounced dd fee

E/S fee

 

thank you very much for your help

im hugely grateful and will donate!

 

none of them are lawful

 

they are PENALTY charges

 

as for BAILIFF charges..i bet they were NOT

 

unless the case had been to court , NO bailiffs would EVER ahave been involved.

 

in short, YES you can reclaim THE LOT.

 

plus int at THEIR RATE compunded.

 

who was the company?

 

use the FOSCISHEET here

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?330996-Latest-Spreadsheets-PPI-Claims-and-Charges-Claims-Dec-2011

 

dx

[dx100uk]

document ffes

arrears admin fees

arrears letter fees

repro adim fees

collection charges

bounce dd fees

urm.. why are they all in the VAT column?

and why no actual running total?

 

also how much had you actually paid by repro time?

 

if this is was an HP agreement, then the repro was unlawful.

you could get EVERYTHING back inc all payments AND the vehicle!

not sure how this works with leasing though

 

prob not.

 

dx

 

 

dx

[surrey_36]

Thanks DX - should I reply to them and ask them for a statement showing running total

Im not sure what to do from here

or if i should just comeplte the excel file with charges etc

what do you think??

 

aLSo I have looked at the original Finance agreement and no where does it state the APR (i was trying to complere the FOSCISHEET) in fact the contract has such little information, do you think this is right?

Edited October 9, 2012 by surrey_36

[dx100uk]

leasings are not anything i've actually seen much on here

 

poss pop up the agreement or whatever

 

lets have a look

 

plus it will be thee for others to see that might help.

 

i cant see why you cant ask for a proper statement

though i''m wondering if the lease was a monthly figure i suppose it was

so'sthey'd be no 'total'

other than you paying per month.

 

dx

[surrey_36]

Thanks DX - here is a copy of the agreement

cheers for your help

 

[ATTACH]38694[/ATTACH]

 

leasings are not anything i've actually seen much on here

 

poss pop up the agreement or whatever

 

lets have a look

 

plus it will be thee for others to see that might help.

 

i cant see why you cant ask for a proper statement

though i''m wondering if the lease was a monthly figure i suppose it was

so'sthey'd be no 'total'

other than you paying per month.

 

dx

[surrey_36]

Bump!

[MARTIN3030]

All the fees you cite could be deemed as penalty charges unless they are able to demonstrate otherwise.

I would write with a list of these fees and ask them to give a breakdown of their costs or loss in dealing with any breach to show they are proportionate and a genuine pre estimate.

If they cannot do this,or refuse to do it,then you need to look at suing them.

[surrey_36]

All the fees you cite could be deemed as penalty charges unless they are able to demonstrate otherwise.

I would write with a list of these fees and ask them to give a breakdown of their costs or loss in dealing with any breach to show they are proportionate and a genuine pre estimate.

If they cannot do this,or refuse to do it,then you need to look at suing them.

Thanks Martin, I wrote to them and asked for this info and they have replied saying that as our limited company has now closed down then legally we can't do anything. Is that right - do they get away with ripping us off? The most annoying thing is that we were just about head above water but their charges really tipped us over the edge, where I had to use personal money to pay them so we could keep our van which was critical to the business

(sandwich delivereies!), very annoying to think they really were a major played in why we closed down, and perhaps without their charges we might be still in business

Thank you for your advice

Edited November 3, 2012 by surrey_36

[afcwben]

Has your LTD closed down and been wound up?

[surrey_36]

thanks for your reply afcwben, yes in 2010

Has your LTD closed down and been wound up?

[afcwben]

thanks for your reply afcwben, yes in 2010

 

Then unfortunately, this has nothing to do with you.

 

The LTD company is considered a seperate legal entity and any overpayments made by the LTD company can only go back to the company. If the company was wound up then the Aministrator/Reciever or who ever was appopinted to deal with this can apply to the Lease company about any overcharging etc, and then disburse any refunds appropriately.

 

As an individual you cannot ask for the refund to be re-imbursed to you.