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Travelodge smoking fine - accusation withdrawn - no evidence !!


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got a letter saying they want £150 for me smoking in my room from ukcrs

 

din't smoke in there room

 

can anyone help me

 

did send a email to ukcrs saying that I wish to dispute the claim that i was smoking at travelodge on sat 1st sept.

 

got a reply sent on wednesday the 4th sept saying that they noticed a strong smell of smoke a member of management was called n they believed that smoking had accured in the room. so sent a reply today saying

 

I stayed at travelodge alone on sunday and i rememmber it well as it was gay pride, as i was there to support my friends.

 

I booked into the hotel at around 7pm alone that night and was only in the hotel room for 10 mins. for a change of clothing.

 

The next moring i was in a rush so i dint even have time for a shower.

 

If someone was to smoke in your room then i would of thought the smoke alarms would go off?

 

I did not somke on travelodge premises.

 

I was with people who smoked all night and it was raining so if it did smell a bit of smoke in the room then it must of come from my clothing.

 

 

Can you ask Travelodge to remove any black mark that maybe against my name, and next time i do stay at travelodge i will make sure the manager inspects my room before i book out.

 

can anyone help me as i did not smoke in the hotel room

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you've done nothing wrong.

 

its a speculatve invoice

 

other like threads here [i've moved your thread there too]

 

http://www.consumeractiongroup.co.uk/forum/forumdisplay.php?369-CIVIL-RECOVERY-SOLUTIONS-LIMITED

 

have a read

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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This story is repeated many times on these forums! Wonder if staff are on commission for every one of these smoking fines they issue?!

 

Have a read through some of the other threads (if you haven't already done so) via the link that dx posted.

 

I'm sure If you protest your innocence enough the fine will be wrote off, I'm sure this is the case in a lot of recent threads.

It never rains but it pours...

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Don't pay anything.

 

Send them on e letter only telling them that you deny any liability and that if they will send you proof plus a full breakdown of how they arrive at £150 then you will consider their claim.

Do nothing more.

 

Did you pay the bill with a credit card?

Be careful because we have heard some stories of credit/debt cards being charged for this.

Contact your card provider and give them a written instruction not to pay Travelodge any more money and warn them that if they break this instruction, you will apply for a chargeback and you will complain to the FOS

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http://www.consumeractiongroup.co.uk/forum/showthread.php?298725-travelodge-smoking-fine

 

 

^^^^^^^^^^^ Link above - others who have been victim of this from Travel Lodge.

 

 

 

Have a read of the January newsletter linked below - page 9

 

http://www.consumeractiongroup.co.uk/forum/content.php?848-January-Newsletter

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and its NOT A FINE.

 

its a SPECULATIVE INVOICE

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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you need to SPECIFICALLY write to your bank

and tell them NOT to honour any further payments to travelodge or CIVIL RECOVERY SOLUTIONS LIMITED

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Sent a msg via fb and just got a reply, see below

 

Hope this helps other ppl

 

Dear Mr xxxx,

Thank you for your contact.

I am sorry to hear you have received a smoking charge from our Leeds Central Vicar Lane hotel. We have since investigated further with the hotel for you, and it would appear they have insufficient evidence. Our staff reported that the room smelt strongly of smoke, however you have advised that this is due to the smell on your clothing.

I have now requested that CRS close their claim. We will not be pursuing you for the smoking charge. I do apologise for any inconvenience and distress caused on this occasion.

Please be aware, we would not be able to put a 'black mark' against your name.

 

 

 

Thank you again for contacting us.

Kind regards

 

Dianne Bateman

Travelodge Customer Services

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incredible!!

 

i wonder how many people just cough up!!

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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If you want put a list of questions you want me to ask them and i will send them a email on monday and put there reply on here. should get a reply by friday. Don't mind asking them anything now they have insufficient evidence.

 

Ax

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Hi

 

This is a classic by Travelodge.

 

As seems to be the usual case the customer has no rights its straight to CRS and your guilty PAY UP.

 

Then their is the insufficent evidence for their CLAIM.

(If there was Insufficent Evidence for the claim, then who the hell at Travelodge authorised this claim without sufficient evidence)

 

Another Travelodge Customer FALSELY ACCUSED but only SORRY

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I am pleased to hear this is now resolved - IMHO, it is quite disgraceful that they do not even bother to contact the customer in the first instance, but instruct their recovery agents immediately.. and without any evidence.

 

This really needs to be stopped.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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  • 7 months later...

Why do you need a lawyer? Just tell them you want to see their evidence.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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because they made false accusations which involved the police and illegal substances..... on reflection i prob didn't need a lawyer because it looks like they're backing down...hopefully i'l get their response soon

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Ah right. Hope it's sorted soon.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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  • 3 months later...
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