Don't have a receipt for warranty - faulty dishwasher purchased from friend - who's responsible **reset did it**

[dr fox]

We bought a washer dryer from a relative who had only purchased it 4 months ago. He doesnt know where the machine was bought as his other half had purchased it and was probably bought on her card. (They split up and not on talking terms)

 

The machine now has a fault.

 

So no receipt, although the warranty registration card was blank and we registered our details online.

 

Am i right in thinking that because we bought second hand the warranty is void?

[MaxxPower]

If you aren't able to track down the retailer, have you tried contacting the manufacturer to at least see what they say? It's possible (although admittedly unlikely) they may even be able to track down which retailer (At least the retail chain) it was sent to from the serial number of the machine. Though without some kind of proof of purchase you may have difficulty getting a retailer to provide any support.

[dr fox]

Called the warranty people and just as i thought they need an invoice before they will cover.

 

So will just have to pay someone to repair.

 

Cheers

[rebel11]

Hi dr fox

 

Who are the 'warranty people'? Maxx is spot on, it might be possible to get the manufacturer to fix the product as long as you provide the relevant info.

 

Called the warranty people and just as i thought they need an invoice before they will cover.

 

So will just have to pay someone to repair.

 

Cheers

[dr fox]

Domestic & General warranty. Had to have the machine reset and it works again, so fingers crossed it doesnt go again.

 

Thanks for the comments.