BBC iPlayer help!

[Jarv1]

Was wondering if anyone has had problems installing the BBC iPlayer Desktop? I used to have it installed but because of crappy download speeds I uninstalled it. I now have a decent broadband connection so I decided to install it again.

 

Went to the install page, pressed the "Install BBC iPlayer Desktop" button and......................... Nothing!!!

 

It registers the button's been clicked but nothing happens!

 

Any ideas would be most welcome before I launch my laptop through the window!!

[andydd]

You dont need top install it, you can watch everything streaming, you only need to install it to download epidodes.

 

Andy

[Jarv1]

Yeah, I know Andy but at home I'm still stuck with mobile broadband which makes streaming a bit hit & miss. I want to be able to download at work then watch back at home.

[locutus]

Try a diferent browser? You could try this link? http://downloads.bbc.co.uk/iplayer/BBC-iPlayer_Setup.exe

[Jarv1]

Cheers loc, will try tomorrow. Use Chrome normally because IE is so slow & firefox keeps crashing on my laptop and I know some sites don't like Chrome.

[Guest]

the online desktop installation requires download of Adobe AIR/Flash (if not already installed). check that this is installed and enabled in your browser. also, your work firewall/internet setup may prevent certain downloads/actions.

Edited November 3, 2011 by Ford
crossed post

[SOD'EM]

I would put my money on your system having some sort of virus (when did you last check?). There is obviously other problems besides BBC iplayer (ie Firefox crashing etc...etc). Try installing the program below for free and doing a quick scan.

 

http://www.techspot.com/downloads/4716-malwarebytes-anti-malware.html

 

 

I don't know what you use for your real time virus protection, but I would recommend Avast Home Edition or Microsoft Security Essentials (both free). I prefer the former myself.

 

Here are the links.

 

http://download.cnet.com/Avast-Free-Antivirus/3000-2239_4-10019223.html?part=dl-85737&subj=dl&tag=button

 

 

http://www.microsoft.com/en-gb/security/pc-security/mse.aspx

 

 

 

Do a scan with Malware Bytes first though and if it finds anything, you will have the option to remove the infected items.

 

 

Hope you get it sorted.

[Jarv1]

Well I just tried again without changing anything and it worked 1st time!! Not sure if it was the site or something I had running yesterday that was the problem. Don't ya just love technology!!

 

Ford: Adobe Air was already installed

 

Sod'em: Laptop gets scanned on a regular basis with malware bytes, I'm a bit paranoid when it comes to that !! I use AVG free at the mo which is ok'ish, never used Avast so I may give it a whirl sometime.

 

Cheers for all the suggestions anyway.and for using plain english, I've read through some specialist tech forums & they might as well be talking swahili !!

[Guest]

jarv

 

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